A survey tool for small business feedback
Use Examinare to create customer feedback surveys, invite respondents and review results. Start with a focused survey and choose an account plan for your business.
Choose one decision
A small business rarely needs a long questionnaire to find its next improvement. You may want to know why customers return, how they experienced a delivery or what made a recent purchase difficult. Choose one decision and ask the people who experienced it.
Examinare brings survey creation, invitations and reporting into one business survey platform. Use Examinare सर्वेक्षण टूल for a focused feedback project, then explore a dedicated evaluator module if your business needs a repeatable workflow.
Create a short survey and test it
Start with an overall rating, one question about the part of the experience you want to improve, and an optional comment. Use question types that customers can understand without extra instructions.
Preview the survey, test the link on a phone and send a small test invitation before contacting a larger group. Use the survey creation guide when setting up the questions and the distribution guide to choose between public links and private invitations.
Check the account and module costs
Review the current Examinare account plans before buying. The account product page describes the available survey and administrative user limits, and checkout shows the billing terms. Prices come from the store rather than a fixed amount in this guide.
A separate module subscription and setup fee apply when you order an evaluator service. Open the relevant service page to use its price calculator and choose the Examinare account to connect. This guide does not assume every module is included in the account price.
Use feedback in a simple weekly routine
- Review the number of responses and the distribution of ratings.
- Read comments about the experience you asked customers to evaluate.
- Choose one change and give someone responsibility for it.
- Ask the same question again after the change and compare similar groups.
The reporting options help you share charts and exports with your team. The customer satisfaction guide provides example questions and explains how to calculate a percentage-based score.
Record the next action
Use this record after reviewing the first round of feedback. Fill it in with what respondents actually said rather than an assumed reason for a low score.
| Field | What to write |
|---|---|
| Decision | The one part of the service you can change |
| Evidence | Response count, rating pattern and relevant comments |
| Action | The change and the person responsible for it |
| Next check | When to ask the same question again |
For an order-follow-up workflow, see the ecommerce guide. For all software modules, use the software overview.
Small business survey questions
Do I need a dedicated module to create a survey?
Examinare सर्वेक्षण टूल provides general survey creation and reporting. A dedicated module adds its own workflow for a particular service. Review the product pages and the account plan before choosing.
Can a small business use a private recipient list?
Yes. Examinare supports private survey invitations and recipient management. Review the invitation settings and the recipient guide before sending.
Where can I see the price?
The Examinare सर्वेक्षण टूल page displays account plans from WooCommerce. Each service page has a calculator for its module and setup fee. Checkout shows the final total and applicable tax.
How do I get help?
Use the help pages or contact Examinare by email.
Start your first survey
Explore question types, distribution options, reporting and the account plans available in Examinare.