Stay Evaluator: hotel guest feedback

Enter the required guest contact information in the reception form or use a supported administration connection. Choose when to send the survey so the guest can evaluate the relevant part of the stay.

Review ratings and comments in the dashboard. Use the available room, service and date fields to investigate specific feedback, while keeping access appropriate to the information collected.

Choose the channel that fits the guest workflow and review sending charges. If both channels are used, test the documented parallel-link behavior that deactivates the other invitation after a response.

Use the reception form for a separate workflow, or confirm a connection to your hotel administration system. Agree on the available checkout event, required fields and timing during setup.

Read responses in the dashboard and filter by the fields available for your configuration. Choose the reports your team needs and confirm their delivery schedule.

An invitation asks a guest about a specific stay. Read those responses alongside other feedback sources; a survey response does not guarantee that every guest has been represented.

Decide who needs response and report access. Confirm hosting, retention and backup arrangements for the account before importing guest information.

Review the data processing terms and the information in your survey invitation. Collect the guest and booking fields needed for the agreed purpose.

Create translated question and invitation versions for the languages you need. Review them before sending and keep the rating scales consistent.

Stay Evaluator describes a dashboard satisfaction rating on a 1–5 scale. Use the score with comments and response counts, and compare stays using the same questions.

Choose the Examinare account to link to the module in the calculator below. The account, monthly module and setup fee are separate items.

Configure the invitation and reminder timing for the guest experience you are measuring. Review SMS charges and test the links before sending a full guest list.

Enter the required guest contact information and check the survey settings. The time needed depends on the information entered and your reception workflow.

Discuss your administration system and available booking or checkout events with Examinare. Agree on compatibility, development scope and cost before setup.

Choose questions about the services you want to evaluate and adapt the wording to your establishment. Confirm any questionnaire design or translation service during setup.