Shopify customer feedback survey integration
Plan customer satisfaction surveys after Shopify orders and connect your store to the Examinare feedback workflow.
Customer satisfaction surveys after an order
Explore ecommerce survey workflows or see all Examinare integrations.
Prepare your Shopify survey integration
- Confirm the app or connector that Examinare currently supports for your Shopify store.
- Review the customer and order access requested by that connection.
- Use the supported authorization flow, select the survey and agree on the fulfillment event and invitation timing.
- Test a fulfilled order before enabling customer invitations.
Shopify’s old Private Apps setup is obsolete. New custom apps use the Shopify Dev Dashboard workflow. Do not create an app until the supported connection and permissions have been confirmed with Examinare. This page does not imply an app-store listing or a one-click plugin installation.
Choose the questions for the order experience
Use the customer satisfaction question examples to separate checkout, product and delivery feedback. The ecommerce guide includes the shared invitation test checklist.
Shopify survey integration questions
How does this compare with a Shopify survey plugin?
A Shopify survey plugin may run within a store app workflow. Examinare’s connection requirements must be confirmed for your store; this page does not advertise an unverified Shopify App Store listing.
Which store information does the integration need?
Order follow-up requires the relevant order and customer contact information. Confirm the exact permissions during setup and grant only the access required for the connector.
How do I check that survey invitations work?
Create a test survey and use a test order that meets the chosen order status rule. Confirm the invitation timing, the survey link and the response shown in Examinare before using the workflow with customers.
