Food Evaluator: restaurant customer surveys

Ask guests about the service they experienced, such as ordering, waiting time and communication. Review comments and response counts before comparing shifts or teams.

Keep questions about food, service and facilities separate. This helps identify which part of the visit needs attention.

Choose questions that match the decisions your team needs to make. Agree on any questionnaire preparation, invitation design or consulting work during setup.

Decide who needs access to guest responses and reports. Confirm the account’s hosting, retention and backup arrangements rather than assuming every configuration is the same.

Read the data processing terms before importing guest contact information. Collect only the fields needed for the feedback workflow.

Translate the questions and invitations for the languages your guests use. Review wording and scale labels before distributing the survey.

Food Evaluator describes a dashboard rating on a 1–5 scale. Review it alongside the response count and comments; it is a summary of survey answers, not an independent measure of staff performance.

Choose the Examinare account to link to the module in the calculator below. Review the account, module and setup costs separately.

Choose one or both channels for the configured workflow. The documented parallel-link behavior deactivates the other invitation after a response; test it before launch and review SMS charges.

Use the recipient form to enter the required contact information and survey timing. Check the details before scheduling invitations or reminders.

Discuss the restaurant system, order event and available data with Examinare. Confirm compatibility and any development required before assuming the workflow can be fully automated.

Open the dashboard to read responses and filter by the fields available for your setup, such as date or shift. Confirm the format and schedule of any recurring reports.