Magento 2 customer feedback surveys

Decide whether shipping, fulfillment or another available order event should start the feedback workflow. Ask about the experience the customer can actually evaluate at that time.

Provide Examinare with the store edition, version, customizations and required customer fields. Confirm the connector, authentication and development scope before ordering; support for one Magento setup does not establish compatibility with every setup.

Use a test order that meets the selected rule. Check the invitation timing, personal survey link and resulting report. The ecommerce guide explains how to keep checkout, product and delivery questions separate.