WooCommerce customer feedback surveys
Collect customer satisfaction feedback after completed WooCommerce orders with an Examinare survey integration.
Customer satisfaction surveys after an order
Explore ecommerce survey workflows or see all Examinare integrations.
Prepare your WooCommerce survey integration
- Confirm the order status rule and which customer fields the connector needs.
- In WordPress, open WooCommerce → Settings → Advanced → REST API.
- Create a key for a user with the required access and choose Read permissions for this read-only workflow.
- Save the consumer key and secret securely and enter them in the trusted integration settings.
- Place a test order that reaches the chosen status, then check the invitation and response in Examinare.
WooCommerce API keys inherit the selected user’s access. Review WooCommerce’s REST API documentation and confirm the Examinare connector before enabling the workflow.
Choose the questions for the order experience
Use the customer satisfaction question examples to separate checkout, product and delivery feedback. The ecommerce guide includes the shared invitation test checklist.
WooCommerce survey integration questions
How do WooCommerce customer feedback surveys work?
A qualifying order supplies the contact information and order event used by the configured connector. Test the order status rule and invitation timing before enabling customer invitations.
Which store information does the integration need?
Order follow-up requires the relevant order and customer contact information. Confirm the exact permissions during setup and grant only the access required for the connector.
How do I check that survey invitations work?
Create a test survey and use a test order that meets the chosen order status rule. Confirm the invitation timing, the survey link and the response shown in Examinare before using the workflow with customers.
