{"id":19522,"date":"2013-10-22T07:13:00","date_gmt":"2013-10-22T05:13:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=19522"},"modified":"2013-10-22T07:13:00","modified_gmt":"2013-10-22T05:13:00","slug":"bank_customer_satisfaction_survey","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/zh-hans\/news\/2013\/10\/22\/bank_customer_satisfaction_survey\/","title":{"rendered":"\u94f6\u884c\u5ba2\u6237\u6ee1\u610f\u5ea6\u8c03\u67e5\u7684\u89e3\u91ca\u3002"},"content":{"rendered":"<p>\u4e3a\u4ec0\u4e48\u94f6\u884c\u5ba2\u6237\u6ee1\u610f\u5ea6\u8c03\u67e5\u662f\u53d1\u5c55\u60a8\u4e1a\u52a1\u7684\u6700\u4f73\u65b9\u5f0f? \u5f88\u5bb9\u6613! \u6ee1\u8db3\u5ba2\u6237\u7684\u6700\u4f73\u65b9\u5f0f\u662f\u95ee\u4ed6\u4eec\u9700\u8981\u4ec0\u4e48! \u6211\u4eec\u6765\u770b\u770b\u3002 \u4efb\u4f55\u94f6\u884c, \u65e0\u8bba\u5927\u5c0f\u548c\u91cd\u70b9, \u5de5\u4f5c\u5728\u589e\u52a0\u5176\u5ba2\u6237\u57fa\u7840\u548c\u4fdd\u7559\u73b0\u6709\u7684. \u5f53\u7136,\u4fdd\u7559\u65e7\u5ba2\u6237\u662f\u4fbf\u5b9c\u5f97\u591a,\u6bd4\u5bfb\u627e\u65b0\u7684,\u4f46\u5c06\u4e0d\u4f1a\u6709\u589e\u957f\u548c\u4e1a\u52a1\u53d1\u5c55\u6ca1\u6709\u4ed6\u4eec\u3002 \u6295\u8d44\u5927\u91cf\u7684\u5ba2\u6237\u83b7\u53d6\u6d3b\u52a8,\u4f60\u4e0d\u80fd\u5fd8\u8bb0\u90a3\u4e9b\u4eba\u8c01\u559c\u6b22\u4f60\u7684\u94f6\u884c\u4eca\u5929\u5728\u540c\u4e00\u65f6\u95f4. \u4e00\u4e2a\u5feb\u4e50\u7684\u5ba2\u6237\u53ef\u80fd\u4f1a\u7ed9\u4f60\u51e0\u4e2a\u66f4\u591a\u7684\u5ba2\u6237.<\/p>\n<p>\u786e\u5b9a\u8c01\u662f\u6ee1\u610f\u7684\u670d\u52a1\u548c\u90a3\u4e9b\u8c01\u6709\u4e00\u4e9b\u9ebb\u70e6\u5728\u4e0e\u94f6\u884c\u5408\u4f5c\u7684\u4eba,\u662f\u4e00\u4e2a\u806a\u660e\u7684\u4e3e\u52a8\u3002 \u4f60\u53ef\u4ee5\u901a\u8fc7\u7ecf\u7406\u548c\u8fd0\u8425\u4eba\u5458,\u76f4\u63a5\u4e0e\u5ba2\u6237\u5408\u4f5c,\u83b7\u5f97\u8fd9\u4e9b\u4fe1\u606f. \u4f46\u867d\u7136, \u4f5c\u4e3a\u4e00\u9879\u89c4\u5219, \u5feb\u4e50\u7684\u5ba2\u6237\u4e0d\u9690\u85cf\u4ed6\u4eec\u7684\u6ee1\u610f\u5ea6, \u76f8\u53cd, \u4e0d\u5feb\u4e50\u7684\u4eba\u4e0d\u613f\u610f\u5206\u4eab\u6570\u636e,\u8fd9\u662f\u5bf9\u4f60\u6709\u4ef7\u503c. \u4ed6\u4eec\u53ef\u80fd\u9700\u8981\u65f6\u95f4\u601d\u8003,\u5b89\u9759\u7684\u73af\u5883,\u6216\u4fdd\u5bc6\u5206\u4eab\u4ed6\u4eec\u7684\u60c5\u7eea\u6216\u8d1f\u9762\u6001\u5ea6\u5bf9\u67d0\u4e9b\u60c5\u51b5\u3002 \u53d1\u9001\u4e00\u5c01\u4fe1,\u4ee5\u5730\u65b9\u7684\u5ba2\u6237\u7684\u5c45\u4f4f\u6216\u5de5\u4f5c,\u773c\u5bf9\u773c\u7684\u8bbf\u8c08\u4e0e\u9ad8\u6982\u7387\u4e0d\u4f1a\u7ed9\u4e88\u6240\u9700\u7684\u7ed3\u679c\u3002 \u53e6\u4e00\u65b9\u9762,\u8bb8\u591a\u5ba2\u6237\u66f4\u559c\u6b22\u8fdc\u7a0b\u670d\u52a1,\u5c3d\u91cf\u51cf\u5c11\u4e2a\u4eba\u63a5\u89e6\u3002 \u8fd9\u5c31\u662f\u4e3a\u4ec0\u4e48\u94f6\u884c\u5ba2\u6237\u6ee1\u610f\u5ea6\u8c03\u67e5\u662f\u6700\u6709\u6548\u7684\u89e3\u51b3\u65b9\u6848\u5728\u8bb8\u591a\u60c5\u51b5\u4e0b\u3002<\/p>\n<h2>\u94f6\u884c\u5ba2\u6237\u6ee1\u610f\u5ea6\u8c03\u67e5\u5e94\u5305\u62ec\u54ea\u4e9b\u95ee\u9898?<\/h2>\n<p>\u667a\u80fd\u7f16\u5236\u7684\u8c03\u67e5\u95ee\u9898\u5c06\u6709\u52a9\u4e8e\u627e\u51fa\u54ea\u4e9b\u94f6\u884c\u670d\u52a1\u9700\u8981\u6539\u8fdb\u6216\u5b9e\u65bd;\u54ea\u4e9b\u95ee\u9898\u9700\u8981\u6d88\u9664\u3002 \u5e94\u8be5\u6ca1\u6709\u592a\u591a\u7684\u95ee\u9898\u3002 \u4ed6\u4eec\u5fc5\u987b\u662f\u7b80\u5355\u548c\u7406\u89e3\u7684\u5ba2\u6237\u7aef\u3002 \u95ee\u9898<a href=\"https:\/\/www.examinare.com\/en\/bank-industry-customer-satisfaction-dashboard\/\" title=\"Customer Satisfaction Surveys\">\u94f6\u884c\u5ba2\u6237\u6ee1\u610f\u5ea6\u8c03\u67e5<\/a>\u53ef\u80fd\u89e6\u53ca\u6700\u6d41\u884c\u548c\u63d0\u4f9b\u7684\u8d28\u91cf\u670d\u52a1\u7684\u8bc6\u522b,\u5ba2\u6237\u5fe0\u8bda\u5ea6\u7684\u539f\u56e0,\u6700\u8fd1\u7684\u7ade\u4e89\u5bf9\u624b,\u4f60\u7684\u94f6\u884c\u7684\u7f3a\u70b9\u3002 \u9996\u5148,\u4f60\u5e94\u8be5\u786e\u5b9a\u4f60\u7684\u4e3b\u8981\u76ee\u6807\u53d7\u4f17\u548c\u7814\u7a76\u4e3b\u9898\u3002 \u60a8\u662f\u5426\u5bf9\u5ba2\u6237\u5bf9\u670d\u52a1\u3001\u7ef4\u62a4\u548c\u6574\u4e2a\u94f6\u884c\u7684\u770b\u6cd5\u611f\u5174\u8da3?<\/p>\n<p>\u4e00\u4e2a\u597d\u7684\u505a\u6cd5\u662f\u4f7f\u7528\u5ba2\u6237\u80fd\u591f\u56de\u7b54\u7684\u95ee\u9898,\u800c\u4e0d\u4ec5\u4ec5\u662f\u9009\u62e9\u7ed9\u5b9a\u7684\u9009\u9879,\u800c\u662f\u7528\u4ed6\u4eec\u81ea\u5df1\u7684\u8bdd\u3002 \u6bd4\u5982\u8bf4,\u4f60\u60f3\u8981\u5728\u94f6\u884c\u91cc\u770b\u5230\u4ec0\u4e48\u4e1c\u897f\u5417? \u89e3\u91ca\u4e00\u4e0b \u201d , \u6216\u201c\u4f60\u60f3\u5728\u6211\u4eec\u7684\u94f6\u884c\u770b\u5230\u4ec0\u4e48\u989d\u5916\u7684\u670d\u52a1 ? \u201d \u3002 \u5e26\u6709\u68af\u5ea6\u5c3a\u5ea6\u7684\u95ee\u9898\u5c06\u663e\u793a\u670d\u52a1\u7684\u5438\u5f15\u529b\u7a0b\u5ea6\u3002 \u8bb0\u4f4f,\u94f6\u884c\u5ba2\u6237\u6ee1\u610f\u5ea6\u8c03\u67e5\u662f\u4e00\u79cd\u68af\u5b50\u5230\u5ba2\u6237\u7aef,\u6240\u4ee5\u53ea\u95ee\u90a3\u4e9b\u95ee\u9898,\u8fd9\u662f\u6700\u91cd\u8981\u7684\u5bf9\u4f60\u6765\u8bf4,\u5e76\u5c3d\u91cf\u907f\u514d\u65e0\u7528\u7684\u3002 \u4eba\u4eec\u4e0d\u4f1a\u628a\u4ed6\u4eec\u6240\u6709\u7684\u65f6\u95f4\u7ed9\u4f60.<\/p>\n<p>\u6211\u4eec,\u5728Examinare,\u901a\u8fc7\u4f17\u591a\u7684\u7814\u7a76\u5df2\u7ecf\u5b9e\u73b0\u4e86\u6240\u6709\u7684\u529f\u80fd\u548c\u7279\u70b9,\u5c06\u9700\u8981\u4e3a\u51c6\u5907\u7684<a href=\"https:\/\/surveytools.examinare.com\/\" title=\"Examinare \u95ee\u5377\u5de5\u5177\">\u94f6\u884c\u5ba2\u6237\u6ee1\u610f\u5ea6\u8c03\u67e5 \u6211\u4eec\u7684\u8c03\u67e5\u5de5\u5177\u3002<\/a>\u5ba2\u6237\u5c06\u80fd\u591f\u53c2\u4e0e\u8c03\u67e5,\u4e0d\u4ec5\u5728\u94f6\u884c\u7684\u7f51\u7ad9,\u800c\u4e14\u5728\u6392\u961f\u65f6\u5728\u624b\u673a\u4e0a\u3002 \u5e7f\u6cdb\u7684\u529f\u80fd\u95ee\u9898,\u4e30\u5bcc\u7684\u8bbe\u8ba1\u53ef\u80fd\u6027\u5c06\u4f7f\u60a8\u7684\u8c03\u67e5\u66f4\u6709\u8da3\u7684\u5ba2\u6237,\u800c\u8be6\u7ec6\u7684\u7ed3\u679c\u5206\u6790\u7cfb\u7edf\u5c06\u63d0\u4f9b\u6240\u6709\u5fc5\u8981\u7684\u56fe\u8868\u548c\u62a5\u544a\u5b9e\u65f6\u3002 \u5956\u54c1\u3001\u6298\u6263\u548c\u5176\u4ed6\u60ca\u559c\u5c06\u662f\u53c2\u4e0e\u94f6\u884c\u5ba2\u6237\u6ee1\u610f\u5ea6\u8c03\u67e5\u7684\u7406\u7531\u3002 \u5728\u5927\u591a\u6570\u60c5\u51b5\u4e0b,\u4eba\u4eec\u5f88\u4e50\u610f\u4e0e\u4f60\u5206\u4eab\u6709\u4ef7\u503c\u7684\u4fe1\u606f\u3002 \u552f\u4e00\u7684\u95ee\u9898\u662f,\u5728\u4e00\u4e2a\u9002\u5f53\u7684\u65b9\u6cd5,\u6bcf\u4e00\u4e2a\u4eba\u3002<\/p>\n<p>\u5982\u679c\u60a8\u5bf9\u94f6\u884c\u5ba2\u6237\u6ee1\u610f\u5ea6\u8c03\u67e5\u611f\u5174\u8da3,\u8bf7\u8054\u7cfb\u6211\u4eec\u3002<a href=\"https:\/\/www.examinare.com\/en\/get-a-quote\/\" title=\"Survey Consultancy\">\u8054\u7cfb\u6211\u4eec Examinare \u6211\u4eec\u5c06\u5e2e\u52a9\u60a8\u521b\u5efa\u548c\u5b9e\u73b0\u5b83\u5f88\u597d<\/a>,\u800c\u8be6\u7ec6\u7684\u4fe1\u606f\u5206\u6790\u5c06\u63d0\u4f9b\u7b54\u6848,\u4ee5\u524d\u4f3c\u4e4e\u4e0d\u53ef\u80fd\u627e\u5230\u4e00\u4e2a\u89e3\u51b3\u65b9\u6848\u7684\u6240\u6709\u95ee\u9898\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u4e3a\u4ec0\u4e48\u94f6\u884c\u5ba2\u6237\u6ee1\u610f\u5ea6\u8c03\u67e5\u662f\u53d1\u5c55\u60a8\u4e1a\u52a1\u7684\u6700\u4f73\u65b9\u5f0f? \u5f88\u5bb9\u6613! \u6ee1\u8db3\u5ba2\u6237\u7684\u6700\u4f73\u65b9\u5f0f\u662f\u95ee\u4ed6\u4eec\u9700\u8981\u4ec0\u4e48! \u6211\u4eec\u6765\u770b\u770b\u3002 \u4efb\u4f55\u94f6\u884c, \u65e0\u8bba\u5927\u5c0f\u548c\u91cd\u70b9, \u5de5\u4f5c\u5728\u589e\u52a0\u5176\u5ba2\u6237\u57fa\u7840\u548c\u4fdd\u7559\u73b0\u6709\u7684. \u5f53\u7136,\u4fdd\u7559\u65e7\u5ba2\u6237\u662f\u4fbf\u5b9c\u5f97\u591a,\u6bd4\u5bfb\u627e\u65b0\u7684,\u4f46\u5c06\u4e0d\u4f1a\u6709\u589e\u957f\u548c\u4e1a\u52a1\u53d1\u5c55\u6ca1\u6709\u4ed6\u4eec\u3002\u2026<\/p>\n","protected":false},"author":0,"featured_media":6990,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-19522","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-36.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/zh-hans\/wp-json\/wp\/v2\/posts\/19522","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/zh-hans\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/zh-hans\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/zh-hans\/wp-json\/wp\/v2\/comments?post=19522"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/zh-hans\/wp-json\/wp\/v2\/posts\/19522\/revisions"}],"predecessor-version":[{"id":19523,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/zh-hans\/wp-json\/wp\/v2\/posts\/19522\/revisions\/19523"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/zh-hans\/wp-json\/wp\/v2\/media\/6990"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/zh-hans\/wp-json\/wp\/v2\/media?parent=19522"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/zh-hans\/wp-json\/wp\/v2\/categories?post=19522"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/zh-hans\/wp-json\/wp\/v2\/tags?post=19522"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}