{"id":26567,"date":"2019-10-08T18:43:00","date_gmt":"2019-10-08T16:43:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=26567"},"modified":"2019-10-08T18:43:00","modified_gmt":"2019-10-08T16:43:00","slug":"convert-your-free-trial-users-to-paid-customers-and-identify-the-causes-of-termination-and-work-with-them","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/news\/2019\/10\/08\/convert-your-free-trial-users-to-paid-customers-and-identify-the-causes-of-termination-and-work-with-them\/","title":{"rendered":"Chuy\u1ec3n ng\u01b0\u1eddi d\u00f9ng th\u1eed mi\u1ec5n ph\u00ed c\u1ee7a b\u1ea1n sang kh\u00e1ch h\u00e0ng tr\u1ea3 ti\u1ec1n, x\u00e1c \u0111\u1ecbnh nguy\u00ean nh\u00e2n c\u1ee7a vi\u1ec7c ch\u1ea5m d\u1ee9t t\u00e0i kho\u1ea3n v\u00e0 l\u00e0m vi\u1ec7c v\u1edbi h\u1ecd."},"content":{"rendered":"

Kh\u00f4ng c\u1ea7n ph\u1ea3i ng\u1eebng c\u00e1c ho\u1ea1t \u0111\u1ed9ng ti\u1ebfp th\u1ecb c\u1ee7a b\u1ea1n, khi th\u1eddi gian th\u1eed nghi\u1ec7m c\u1ee7a ng\u01b0\u1eddi d\u00f9ng SaaS c\u1ee7a b\u1ea1n k\u1ebft th\u00fac ho\u1eb7c ng\u01b0\u1eddi d\u00f9ng tr\u1ea3 ti\u1ec1n c\u1ee7a b\u1ea1n h\u1ee7y \u0111\u0103ng k\u00fd d\u1ecbch v\u1ee5. T\u00ecnh h\u00ecnh l\u00e0 ng\u01b0\u1ee3c l\u1ea1i! B\u1ea1n c\u00f3 m\u1ed9t c\u01a1 h\u1ed9i v\u00e0ng \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c th\u00f4ng tin gi\u00e1 tr\u1ecb, m\u00e0 sau \u0111\u00f3 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn c\u00e1c y\u1ebfu t\u1ed1, ng\u0103n ch\u1eb7n ng\u01b0\u1eddi ta tr\u1edf th\u00e0nh kh\u00e1ch h\u00e0ng th\u01b0\u1eddng xuy\u00ean c\u1ee7a b\u1ea1n ho\u1eb7c th\u1eadm ch\u00ed thay \u0111\u1ed5i m\u00f4 h\u00ecnh kinh doanh c\u1ee7a b\u1ea1n.<\/p>\n

Why Cancel l\u00e0 c\u00f4ng c\u1ee5 t\u1ed1t nh\u1ea5t, s\u1ebd h\u1eefu \u00edch trong nh\u1eefng tr\u01b0\u1eddng h\u1ee3p n\u00e0y v\u00e0 nhi\u1ec1u tr\u01b0\u1eddng h\u1ee3p t\u01b0\u01a1ng t\u1ef1 kh\u00e1c. Sau khi k\u1ebft n\u1ed1i v\u1edbi h\u1ec7 th\u1ed1ng ho\u1eb7c trang web c\u1ee7a b\u1ea1n, n\u00f3 ho\u1ea1t \u0111\u1ed9ng trong ch\u1ebf \u0111\u1ed9 t\u1ef1 \u0111\u1ed9ng ho\u00e0n to\u00e0n b\u1eb1ng c\u00e1ch x\u00e1c \u0111\u1ecbnh c\u00e1c d\u01b0 th\u1eeba c\u1ee7a b\u1ea1n, g\u1eedi cho ng\u01b0\u1eddi d\u00f9ng m\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t ph\u00f9 h\u1ee3p, thu th\u1eadp c\u00e1c c\u00e2u tr\u1ea3 l\u1eddi v\u00e0 cu\u1ed1i c\u00f9ng th\u00f4ng b\u00e1o cho b\u1ea1n v\u1edbi d\u1eef li\u1ec7u, \u0111i\u1ec1u n\u00e0y s\u1ebd gi\u00fap c\u1ea3i thi\u1ec7n \u0111\u00e1ng k\u1ec3 d\u1ecbch v\u1ee5 SaaS c\u1ee7a b\u1ea1n.<\/p>\n

H\u00e3y t\u1eadn d\u1ee5ng c\u00e1c chuy\u00ean gia c\u1ee7a ch\u00fang t\u00f4i v\u00e0 t\u1ed5 ch\u1ee9c m\u1ed9t d\u1ef1 \u00e1n h\u00e0ng \u0111\u1ea7u \u0111\u1ec3 h\u1ecdc h\u1ecfi th\u00eam v\u1ec1 kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n.<\/h2>\n

Why Cancel l\u00e0 m\u1ed9t n\u1ec1n t\u1ea3ng to\u00e0n di\u1ec7n, th\u00e2n thi\u1ec7n v\u1edbi ng\u01b0\u1eddi d\u00f9ng cho ph\u00e9p b\u1ea1n t\u1ed5 ch\u1ee9c c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t cho vi\u1ec7c s\u1eed d\u1ee5ng h\u00e0ng ng\u00e0y. Do c\u00e1c t\u00ednh n\u0103ng m\u1edf r\u1ed9ng, n\u00f3 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng cho t\u1ea5t c\u1ea3 c\u00e1c lo\u1ea1i ho\u1ea1t \u0111\u1ed9ng thu th\u1eadp d\u1eef li\u1ec7u c\u00f9ng m\u1ed9t l\u00fac, k\u1ec3 c\u1ea3 nh\u1eefng ho\u1ea1t \u0111\u1ed9ng ph\u1ee9c t\u1ea1p nh\u1ea5t. \u0110\u1ec3 gi\u00fap b\u1ea1n \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 ch\u00ednh x\u00e1c, ph\u00f9 h\u1ee3p v\u1edbi mong \u0111\u1ee3i c\u1ee7a b\u1ea1n, ch\u00fang t\u00f4i \u0111\u00e3 bao g\u1ed3m c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t chuy\u00ean gia v\u00e0o d\u1ecbch v\u1ee5.<\/p>\n

T\u1ef1 \u0111\u1ed9ng g\u1eedi m\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t cho ng\u01b0\u1eddi d\u00f9ng, nh\u1eefng ng\u01b0\u1eddi kh\u00f4ng chuy\u1ec3n \u0111\u1ed5i th\u00e0nh kh\u00e1ch h\u00e0ng tr\u1ea3 ti\u1ec1n ho\u1eb7c \u0111\u00e3 ch\u1ea5m d\u1ee9t d\u1ecbch v\u1ee5 SaaS c\u1ee7a b\u1ea1n v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1c y\u1ebfu t\u1ed1 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn quy\u1ebft \u0111\u1ecbnh c\u1ee7a h\u1ecd.<\/h2>\n

Gi\u00e1 c\u1ea3 c\u00f3 qu\u00e1 cao kh\u00f4ng? Qu\u00e1 tr\u00ecnh thanh to\u00e1n c\u00f3 kh\u00f3 kh\u0103n kh\u00f4ng? C\u00f3 ph\u1ea3i giao di\u1ec7n c\u1ee7a d\u1ecbch v\u1ee5 c\u1ee7a anh kh\u00f4ng r\u00f5 r\u00e0ng v\u00e0 kh\u00f4ng hi\u1ec3u \u0111\u01b0\u1ee3c? Khi b\u1ea1n bi\u1ebft v\u00e0 c\u00f3 c\u00e1c th\u1ed1ng k\u00ea chi ti\u1ebft v\u1ec1 c\u00e1c y\u1ebfu t\u1ed1 c\u00f3 \u1ea3nh h\u01b0\u1edfng l\u1edbn nh\u1ea5t \u0111\u1ebfn c\u00e1c quy\u1ebft \u0111\u1ecbnh c\u1ee7a ng\u01b0\u1eddi d\u00e2n, tr\u01b0\u1edbc h\u1ebft, n\u00f3 s\u1ebd cho b\u1ea1n c\u01a1 s\u1edf cho c\u00e1c thay \u0111\u1ed5i c\u1ea7n thi\u1ebft trong chi\u1ebfn l\u01b0\u1ee3c d\u1ecbch v\u1ee5 v\u00e0 b\u00e1n h\u00e0ng c\u1ee7a b\u1ea1n. Th\u1ee9 hai, anh s\u1ebd c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh kh\u00e1ch h\u00e0ng, nh\u1eefng ng\u01b0\u1eddi c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c c\u1ee9u ho\u1eb7c ph\u1ee5c h\u1ed3i. Ngo\u00e0i ra, b\u1ea1n c\u00f3 th\u1ec3 t\u00ecm ra m\u1ed9t c\u01a1 s\u1edf \u0111\u1ec3 c\u1ee7ng c\u1ed1 SaaS doanh nghi\u1ec7p c\u1ee7a ri\u00eang b\u1ea1n b\u1eb1ng c\u00e1ch quy\u1ebft \u0111\u1ecbnh, c\u00e1c t\u00ednh n\u0103ng c\u1ee7a \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh n\u00e0o khi\u1ebfn ng\u01b0\u1eddi ta chuy\u1ec3n sang gi\u1ea3i ph\u00e1p c\u1ee7a h\u1ecd thay v\u00ec c\u1ee7a b\u1ea1n.<\/p>\n

Why Cancel k\u1ebft n\u1ed1i v\u1edbi h\u1ec7 th\u1ed1ng c\u1ee7a b\u1ea1n v\u00e0 theo d\u00f5i ng\u01b0\u1eddi d\u00f9ng, ng\u01b0\u1eddi \u0111\u00e3 ng\u1eebng s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n v\u00ec nh\u1eefng l\u00fd do c\u1ee5 th\u1ec3. Ngay khi \u0111\u0103ng k\u00fd k\u1ebft th\u00fac, Why Cancel thu th\u1eadp t\u00ean ng\u01b0\u1eddi d\u00f9ng, email v\u00e0 trong m\u1ed9t kho\u1ea3ng th\u1eddi gian nh\u1ea5t \u0111\u1ecbnh, \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp b\u1edfi b\u1ea1n trong Settings, g\u1eedi cu\u1ed9c kh\u1ea3o s\u00e1t ng\u1eafn \u0111\u00e3 chu\u1ea9n b\u1ecb \u0111\u1ec3 t\u00ecm ra th\u00f4ng tin c\u1ea7n thi\u1ebft. K\u1ebft qu\u1ea3 thu th\u1eadp \u0111\u01b0\u1ee3c ph\u00e2n t\u00edch k\u1ef9 l\u01b0\u1ee1ng b\u1edfi m\u00e1y ch\u1ee7 \u0111\u00e1m m\u00e2y c\u1ee7a ch\u00fang t\u00f4i v\u00e0 \u0111\u01b0\u1ee3c tr\u00ecnh b\u00e0y trong m\u1ed9t d\u1ea1ng h\u1eefu \u00edch \u0111\u1ec3 v\u1ebd k\u1ebft lu\u1eadn. B\u1ea1n c\u0169ng c\u00f3 th\u1ec3 b\u1eadt g\u1eedi nh\u1eafc nh\u1edf t\u1ef1 \u0111\u1ed9ng, n\u1ebfu ng\u01b0\u1eddi d\u00f9ng kh\u00f4ng tr\u1ea3 l\u1eddi cu\u1ed9c kh\u1ea3o s\u00e1t sau l\u1ea7n g\u1eedi \u0111\u1ea7u ti\u00ean.<\/p>\n

Xem x\u00e9t k\u1ebft qu\u1ea3 ph\u00e2n t\u00edch \u0111\u01a1n gi\u1ea3n ho\u1eb7c cao c\u1ea5p v\u00e0 t\u1ea1o b\u00e1o c\u00e1o trong c\u00e1c \u0111\u1ecbnh d\u1ea1ng file ph\u1ed5 bi\u1ebfn nh\u1ea5t.<\/h2>\n

Vi\u1ec7c gi\u1ea3i th\u00edch ch\u00ednh x\u00e1c k\u1ebft qu\u1ea3 l\u00e0 r\u1ea5t quan tr\u1ecdng v\u00e0 kh\u00f4ng th\u1ec3 \u0111\u00e1nh gi\u00e1 th\u1ea5p, v\u00ec k\u1ebft lu\u1eadn b\u1ea1n \u0111\u01b0a ra ph\u1ee5 thu\u1ed9c tr\u1ef1c ti\u1ebfp v\u00e0o c\u00e1c c\u00e2u tr\u1ea3 l\u1eddi. \u0110\u00f3 l\u00e0 l\u00fd do t\u1ea1i sao Why Cancel ch\u1ee9a t\u1ea5t c\u1ea3 c\u00e1c t\u00ednh n\u0103ng ph\u00e2n t\u00edch \u0111\u01b0\u1ee3c t\u00ecm ki\u1ebfm nhi\u1ec1u nh\u1ea5t. B\u1ea1n c\u00f3 c\u01a1 h\u1ed9i \u0111\u1ec3 chuy\u1ec3n gi\u1eefa xem chi ti\u1ebft chung v\u00e0 cao c\u1ea5p. T\u00f3m t\u1eaft th\u1eddi gian th\u1ef1c (t\u1ea5t c\u1ea3 k\u1ebft qu\u1ea3 t\u1ed5ng h\u1ee3p s\u1ebd \u0111\u01b0\u1ee3c ph\u00e2n t\u00edch), l\u1ecdc d\u1eef li\u1ec7u, lo\u1ea1i tr\u1eeb c\u00e1c c\u00e2u tr\u1ea3 l\u1eddi c\u00e1 nh\u00e2n, xem chi ti\u1ebft c\u00e1c gi\u1ecdng n\u00f3i c\u00e1 nh\u00e2n, ph\u00e2n t\u00edch v\u0103n b\u1ea3n v\u00e0 nhi\u1ec1u ch\u1ee9c n\u0103ng ph\u00e2n t\u00edch kh\u00e1c s\u1ebd ph\u1ee5c v\u1ee5 b\u1ea1n. K\u1ebft qu\u1ea3 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c t\u1ea1o ra theo y\u00eau c\u1ea7u c\u1ee7a b\u1ea1n v\u00e0 xu\u1ea5t sang Word, PDF, SPSS ho\u1eb7c d\u1eef li\u1ec7u th\u00f4.<\/p>\n

Why Cancel k\u1ebft n\u1ed1i v\u1edbi h\u1ec7 th\u1ed1ng c\u1ee7a b\u1ea1n d\u1ec5 d\u00e0ng v\u1edbi s\u1ef1 gi\u00fap \u0111\u1ee1 c\u1ee7a c\u00e1c chuy\u00ean gia k\u1ef9 thu\u1eadt c\u1ee7a ch\u00fang t\u00f4i.<\/h2>\n

M\u1ed9t khi b\u1ea1n \u0111\u00e3 quy\u1ebft \u0111\u1ecbnh s\u1eed d\u1ee5ng Why Cancel, b\u1ea1n kh\u00f4ng c\u1ea7n ph\u1ea3i lo l\u1eafng. Tr\u01b0\u1edbc h\u1ebft, n\u00f3 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng v\u1edbi b\u1ea5t k\u1ef3 h\u1ec7 th\u1ed1ng ho\u1eb7c CRM n\u00e0o. Th\u1ee9 hai, c\u00e1c chuy\u00ean gia c\u1ee7a ch\u00fang t\u00f4i s\u1ebd l\u00e0m t\u1ea5t c\u1ea3 c\u00e1c c\u00f4ng vi\u1ec7c k\u1ef9 thu\u1eadt c\u1ea7n thi\u1ebft \u0111\u1ec3 k\u1ebft n\u1ed1i Why Cancel v\u1edbi h\u1ec7 th\u1ed1ng c\u1ee7a b\u1ea1n v\u00e0 \u0111\u1ea3m b\u1ea3o m\u1ecdi th\u1ee9 ho\u1ea1t \u0111\u1ed9ng m\u1ed9t c\u00e1ch d\u1ec5 d\u00e0ng v\u00e0 t\u1ef1 \u0111\u1ed9ng.<\/p>\n

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Kh\u00f4ng c\u1ea7n ph\u1ea3i ng\u1eebng c\u00e1c ho\u1ea1t \u0111\u1ed9ng ti\u1ebfp th\u1ecb c\u1ee7a b\u1ea1n, khi th\u1eddi gian th\u1eed nghi\u1ec7m c\u1ee7a ng\u01b0\u1eddi d\u00f9ng SaaS c\u1ee7a b\u1ea1n k\u1ebft th\u00fac ho\u1eb7c ng\u01b0\u1eddi d\u00f9ng tr\u1ea3 ti\u1ec1n c\u1ee7a b\u1ea1n h\u1ee7y \u0111\u0103ng k\u00fd\u2026<\/p>\n","protected":false},"author":0,"featured_media":11397,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-26567","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-1310.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26567","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/comments?post=26567"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26567\/revisions"}],"predecessor-version":[{"id":26568,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26567\/revisions\/26568"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/media\/11397"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/media?parent=26567"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/categories?post=26567"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/tags?post=26567"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}