{"id":26559,"date":"2019-01-12T11:42:00","date_gmt":"2019-01-12T10:42:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=26559"},"modified":"2019-01-12T11:42:00","modified_gmt":"2019-01-12T10:42:00","slug":"follow-up-of-termination-of-gym-membership-via-sms-surveys-and-e-mail-surveys","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/news\/2019\/01\/12\/follow-up-of-termination-of-gym-membership-via-sms-surveys-and-e-mail-surveys\/","title":{"rendered":"Ti\u1ebfp t\u1ee5c vi\u1ec7c ch\u1ea5m d\u1ee9t th\u00e0nh vi\u00ean ph\u00f2ng t\u1eadp th\u1ec3 d\u1ee5c th\u00f4ng qua cu\u1ed9c kh\u1ea3o s\u00e1t SMS v\u00e0 cu\u1ed9c kh\u1ea3o s\u00e1t E-mail."},"content":{"rendered":"

Vi\u1ec7c sa th\u1ea3i th\u00e0nh vi\u00ean ph\u00f2ng t\u1eadp th\u1ec3 d\u1ee5c di\u1ec5n ra h\u00e0ng ng\u00e0y. Tuy nhi\u00ean, m\u1ed9t s\u1ed1 trong s\u1ed1 \u0111\u00f3 d\u1ef1a tr\u00ean s\u1ef1 thi\u1ebfu s\u1eed d\u1ee5ng; c\u0169ng c\u00f3 m\u1ed9t s\u1ed1 ng\u01b0\u1eddi, ng\u01b0\u1eddi h\u1ee7y \u0111\u0103ng k\u00fd th\u00e0nh vi\u00ean m\u1ed7i m\u00f9a h\u00e8. C\u00f3 bao nhi\u00eau v\u1ee5 sa th\u1ea3i c\u1ee7a anh x\u1ea3y ra v\u00ec kh\u00e1ch h\u00e0ng kh\u00f4ng h\u00e0i l\u00f2ng v\u1edbi ph\u00f2ng t\u1eadp c\u1ee7a anh? Kh\u00f4ng theo d\u00f5i kh\u00e1ch h\u00e0ng, b\u1ea1n kh\u00f4ng bi\u1ebft, t\u1ea1i sao h\u1ecd ch\u1ea5m d\u1ee9t th\u00e0nh vi\u00ean c\u1ee7a h\u1ecd. Why Cancel l\u00e0 m\u1ed9t d\u1ecbch v\u1ee5 nh\u1eb1m gi\u1ea3m s\u1ed1 ng\u01b0\u1eddi b\u1ecb sa th\u1ea3i theo th\u1eddi gian v\u00e0 kh\u00e1m ph\u00e1 c\u00e1c l\u00fd do quan tr\u1ecdng c\u1ee7a vi\u1ec7c thay \u0111\u1ed5i ph\u00f2ng t\u1eadp th\u1ec3 d\u1ee5c b\u1edfi kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n. Thu th\u1eadp v\u00e0 h\u1ec7 th\u1ed1ng h\u00f3a th\u00f4ng tin, l\u1ea5y d\u1eef li\u1ec7u th\u1ef1c s\u1ef1 l\u00e0m c\u01a1 s\u1edf \u0111\u1ec3 thay \u0111\u1ed5i chi\u1ebfn l\u01b0\u1ee3c qu\u1ea3n l\u00fd c\u00f4ng ty v\u00e0 kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n.<\/p>\n

H\u00e3y nh\u1edd s\u1ef1 gi\u00fap \u0111\u1ee1 c\u1ee7a c\u00e1c chuy\u00ean gia trong vi\u1ec7c th\u1ef1c hi\u1ec7n m\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t chu\u1ea9n b\u1ecb v\u00e0 hi\u1ec7u qu\u1ea3.<\/h2>\n

Trong h\u01a1n 10 n\u0103m ch\u00fang t\u00f4i \u0111\u00e3 t\u1ea1o ra c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t cho kh\u00e1ch h\u00e0ng trong ng\u00e0nh c\u00f4ng nghi\u1ec7p c\u1ee7a b\u1ea1n. Nh\u00e2n vi\u00ean c\u1ee7a ch\u00fang t\u00f4i l\u00e0m vi\u1ec7c ch\u1eb7t ch\u1ebd v\u1edbi kh\u00e1ch h\u00e0ng, h\u1ecdc h\u1ecfi th\u00eam v\u1ec1 c\u00f4ng ty c\u1ee7a b\u1ea1n v\u00e0 ph\u00e1t tri\u1ec3n m\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t hi\u1ec7u qu\u1ea3, c\u00f3 m\u1ee5c ti\u00eau \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n theo \u00fd mu\u1ed1n c\u1ee7a b\u1ea1n v\u1ec1 vi\u1ec7c \u0111o l\u01b0\u1eddng ch\u1ec9 s\u1ed1 kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng v\u00e0 s\u1ed1 l\u01b0\u1ee3ng th\u1eeba. Trong tr\u01b0\u1eddng h\u1ee3p \u0111\u00f3, d\u1ecbch v\u1ee5 c\u1ee7a ch\u00fang t\u00f4i c\u00f3 th\u1ec3 cho t\u1ef7 l\u1ec7 cao c\u1ee7a c\u00e1c ph\u1ea3n h\u1ed3i v\u00e0 k\u1ebft qu\u1ea3 trong d\u1ea1ng \u0111\u1ecdc v\u00e0 h\u1eefu \u00edch cho b\u1ea1n \u0111\u1ec3 ph\u00e1t tri\u1ec3n c\u00f4ng ty c\u1ee7a b\u1ea1n th\u00eam.<\/p>\n

Ch\u00fang t\u00f4i s\u1ebd l\u00ean k\u1ebf ho\u1ea1ch m\u1ed9t cu\u1ed9c g\u1eb7p v\u1edbi \u0111\u1ea1i di\u1ec7n c\u1ee7a anh, n\u01a1i m\u00e0 y\u00eau c\u1ea7u v\u00e0 m\u1ee5c ti\u00eau c\u1ee7a c\u00f4ng ty anh s\u1ebd \u0111\u01b0\u1ee3c nghi\u00ean c\u1ee9u c\u1ea9n th\u1eadn. Sau \u0111\u00f3, ch\u00fang t\u00f4i t\u1ea1o ra cu\u1ed9c kh\u1ea3o s\u00e1t v\u00e0 \u0111\u01b0a ra l\u1eddi khuy\u00ean v\u1ec1 c\u00e1ch t\u1ed5 ch\u1ee9c m\u1ed9t chi\u1ebfn d\u1ecbch \u0111i\u1ec1u tra c\u00f9ng v\u1edbi ch\u00fang t\u00f4i theo c\u00e1ch t\u1ed1t nh\u1ea5t cho tr\u01b0\u1eddng h\u1ee3p \u0111\u1ed9c \u0111\u00e1o c\u1ee7a b\u1ea1n.<\/p>\n

Lu\u00f4n lu\u00f4n bi\u1ebft, \u0111i\u1ec1u g\u00ec khi\u1ebfn kh\u00e1ch h\u00e0ng r\u1eddi kh\u1ecfi ph\u00f2ng t\u1eadp c\u1ee7a anh v\u00e0 s\u1eed d\u1ee5ng th\u00f4ng tin n\u00e0y \u0111\u1ec3 c\u00f3 l\u1ee3i th\u1ebf.<\/h2>\n

Why Cancel c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh theo m\u00f4 h\u00ecnh \u0111\u0103ng k\u00fd kh\u00e1ch h\u00e0ng trong ph\u00f2ng t\u1eadp c\u1ee7a b\u1ea1n. N\u1ebfu b\u1ea1n s\u1eed d\u1ee5ng m\u1ed9t h\u1ec7 th\u1ed1ng \u0111\u0103ng k\u00fd ho\u1eb7c t\u01b0\u01a1ng t\u1ef1, m\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c g\u1eedi \u0111\u1ebfn kh\u00e1ch h\u00e0ng, \u0111\u00e3 h\u1ee7y \u0111\u0103ng k\u00fd c\u1ee7a h\u1ecd ho\u1eb7c kh\u00f4ng m\u1edf r\u1ed9ng ch\u00fang. T\u1ea5t c\u1ea3 nh\u1eefng g\u00ec b\u1ea1n ph\u1ea3i l\u00e0m l\u00e0 xu\u1ea5t t\u00ean, email v\u00e0 g\u1eedi ch\u00fang \u0111\u1ebfn Why Cancel trong \u0111\u1ecbnh d\u1ea1ng Excel. (Nh\u1edb r\u1eb1ng ch\u00fang t\u00f4i c\u0169ng c\u00f3 c\u00e1ch h\u1ed7 tr\u1ee3 c\u00e1c \u0111\u1ecbnh d\u1ea1ng file kh\u00e1c). H\u1ec7 th\u1ed1ng ph\u00e2n t\u00edch d\u1eef li\u1ec7u nh\u1eadn \u0111\u01b0\u1ee3c v\u00e0 g\u1eedi cu\u1ed9c kh\u1ea3o s\u00e1t \u0111\u1ebfn kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n theo c\u00e1c c\u00e0i \u0111\u1eb7t \u0111\u01b0\u1ee3c \u0111\u1eb7t tr\u01b0\u1edbc.<\/p>\n

N\u1ebfu b\u1ea1n cho ph\u00e9p kh\u00e1ch h\u00e0ng \u0111\u0103ng k\u00fd\/quy\u1ebft \u0111\u1ecbnh kh\u00f4ng \u0111\u0103ng k\u00fd th\u00f4ng qua trang web c\u1ee7a b\u1ea1n, Why Cancel c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i v\u1edbi n\u00f3. Khi \u0111\u0103ng k\u00fd b\u1ecb h\u1ee7y b\u1ecf, Why Cancel t\u1ef1 \u0111\u1ed9ng l\u1ea5y t\u00ean kh\u00e1ch h\u00e0ng, email v\u00e0 g\u1eedi cu\u1ed9c kh\u1ea3o s\u00e1t \u0111\u00e3 chu\u1ea9n b\u1ecb tr\u01b0\u1edbc \u0111\u00f3 theo y\u00eau c\u1ea7u c\u1ee7a b\u1ea1n.<\/p>\n

Why Cancel t\u1ef1 \u0111\u1ed9ng g\u1eedi c\u1ea3 SMS v\u00e0 email.<\/h2>\n

Gi\u00e1 tr\u1ecb th\u1ef1c s\u1ef1 c\u1ee7a d\u1eef li\u1ec7u thu th\u1eadp n\u1eb1m trong ph\u00e2n t\u00edch ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 b\u00e1o c\u00e1o. B\u00ean trong Why Cancel ch\u00fang t\u00f4i \u0111\u00e3 th\u1ef1c hi\u1ec7n v\u00e0 bao g\u1ed3m c\u00e1c t\u00ednh n\u0103ng h\u1eefu \u00edch nh\u1ea5t v\u00e0 th\u01b0\u1eddng c\u1ea7n thi\u1ebft, m\u00e0 b\u1ea1n c\u1ea7n \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c nhi\u1ec1u nh\u1ea5t t\u1eeb c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n.<\/p>\n

Ngay sau khi nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i t\u1eeb kh\u00e1ch h\u00e0ng, c\u00e1c b\u00e1o c\u00e1o \u0111\u01b0\u1ee3c t\u1ea1o ra v\u1edbi c\u00e1c bi\u1ec3u \u0111\u1ed3. Ch\u00fang cho th\u1ea5y th\u1ed1ng k\u00ea chung v\u1edbi t\u1ed5ng s\u1ed1 c\u00e2u tr\u1ea3 l\u1eddi v\u00e0 t\u1ef7 l\u1ec7 ng\u01b0\u1eddi tr\u1ea3 l\u1eddi cho m\u1ed7i l\u1ef1a ch\u1ecdn tr\u1ea3 l\u1eddi. C\u00e2u tr\u1ea3 l\u1eddi v\u0103n b\u1ea3n \u0111\u01b0\u1ee3c ph\u00e2n t\u00edch theo c\u00e1ch ri\u00eang bi\u1ec7t v\u00e0 b\u1ea1n c\u00f3 th\u1ec3 th\u1ea5y nh\u1eefng c\u00e2u tr\u1ea3 l\u1eddi ph\u1ed5 bi\u1ebfn nh\u1ea5t trong \u0111\u1ecbnh d\u1ea1ng \u0111\u00e1m m\u00e2y v\u0103n b\u1ea3n. C\u00e1c b\u1ed9 l\u1ecdc kh\u00e1c nhau theo ng\u00e0y, ng\u00f4n ng\u1eef, hu\u1ea5n luy\u1ec7n vi\u00ean v\u00e0 \u0111\u00e1nh gi\u00e1 c\u00e1c c\u00e2u tr\u1ea3 l\u1eddi c\u00e1 nh\u00e2n c\u00f3 s\u1eb5n trong m\u1ed9t c\u00fa nh\u1ea5p chu\u1ed9t. C\u00e1c b\u00e1o c\u00e1o c\u1ea7n thi\u1ebft c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf, t\u1ea1o ra v\u00e0 t\u1ea3i xu\u1ed1ng trong c\u00e1c \u0111\u1ecbnh d\u1ea1ng file ph\u1ed5 bi\u1ebfn nh\u1ea5t.<\/p>\n

Li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i \u0111\u1ec3 g\u1eedi SMS v\u00e0 E-mail \u0111\u1ec3 theo d\u00f5i vi\u1ec7c h\u1ee7y b\u1ecf th\u00e0nh vi\u00ean gym v\u1edbi Why Cancel.<\/span><\/p>\n

<\/div>\n","protected":false},"excerpt":{"rendered":"

Vi\u1ec7c sa th\u1ea3i th\u00e0nh vi\u00ean ph\u00f2ng t\u1eadp th\u1ec3 d\u1ee5c di\u1ec5n ra h\u00e0ng ng\u00e0y. Tuy nhi\u00ean, m\u1ed9t s\u1ed1 trong s\u1ed1 \u0111\u00f3 d\u1ef1a tr\u00ean s\u1ef1 thi\u1ebfu s\u1eed d\u1ee5ng; c\u0169ng c\u00f3 m\u1ed9t s\u1ed1 ng\u01b0\u1eddi, ng\u01b0\u1eddi h\u1ee7y \u0111\u0103ng k\u00fd\u2026<\/p>\n","protected":false},"author":0,"featured_media":11358,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-26559","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-1302.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26559","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/comments?post=26559"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26559\/revisions"}],"predecessor-version":[{"id":26560,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26559\/revisions\/26560"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/media\/11358"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/media?parent=26559"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/categories?post=26559"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/tags?post=26559"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}