{"id":26557,"date":"2018-10-08T17:24:00","date_gmt":"2018-10-08T15:24:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=26557"},"modified":"2018-10-08T17:24:00","modified_gmt":"2018-10-08T15:24:00","slug":"follow-up-of-termination-of-electricity-agreements-via-sms-surveys-and-e-mail-surveys","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/news\/2018\/10\/08\/follow-up-of-termination-of-electricity-agreements-via-sms-surveys-and-e-mail-surveys\/","title":{"rendered":"Ti\u1ebfp t\u1ee5c k\u1ebft th\u00fac c\u00e1c th\u1ecfa thu\u1eadn \u0111i\u1ec7n th\u00f4ng qua c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t SMS v\u00e0 c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t E-mail."},"content":{"rendered":"

Vi\u1ec7c h\u1ee7y h\u1ee3p \u0111\u1ed3ng \u0111i\u1ec7n x\u1ea3y ra h\u00e0ng ng\u00e0y. Tuy nhi\u00ean, m\u1ed9t s\u1ed1 trong s\u1ed1 \u0111\u00f3 d\u1ef1a tr\u00ean di chuy\u1ec3n, m\u1ed9t s\u1ed1 th\u1ecfa thu\u1eadn \u0111i\u1ec7n h\u1ee7y b\u1ecf x\u1ea3y ra, v\u00ec kh\u00e1ch h\u00e0ng t\u00ecm th\u1ea5y m\u1ed9t gi\u00e1 th\u1ea5p h\u01a1n. C\u00f3 bao nhi\u00eau v\u1ee5 sa th\u1ea3i c\u1ee7a \u00f4ng x\u1ea3y ra v\u00ec kh\u00e1ch h\u00e0ng kh\u00f4ng h\u00e0i l\u00f2ng v\u1edbi nh\u00e0 cung c\u1ea5p c\u1ee7a \u00f4ng? Kh\u00f4ng theo d\u00f5i kh\u00e1ch h\u00e0ng, b\u1ea1n kh\u00f4ng bi\u1ebft, t\u1ea1i sao h\u1ecd ch\u1ea5m d\u1ee9t h\u1ee3p \u0111\u1ed3ng c\u1ee7a h\u1ecd. Why Cancel l\u00e0 m\u1ed9t d\u1ecbch v\u1ee5 nh\u1eb1m gi\u1ea3m thi\u1ec3u s\u1ef1 tr\u1eebu t\u01b0\u1ee3ng theo th\u1eddi gian v\u00e0 kh\u00e1m ph\u00e1 c\u00e1c l\u00fd do quan tr\u1ecdng t\u1ea1i sao kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n thay \u0111\u1ed5i nh\u00e0 cung c\u1ea5p. Thu th\u1eadp v\u00e0 h\u1ec7 th\u1ed1ng h\u00f3a d\u1eef li\u1ec7u, l\u1ea5y th\u00f4ng tin th\u1ef1c s\u1ef1 nh\u01b0 l\u00e0 c\u01a1 s\u1edf \u0111\u1ec3 thay \u0111\u1ed5i chi\u1ebfn l\u01b0\u1ee3c qu\u1ea3n l\u00fd kinh doanh v\u00e0 kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n.<\/p>\n

H\u00e3y nh\u1edd s\u1ef1 gi\u00fap \u0111\u1ee1 c\u1ee7a c\u00e1c chuy\u00ean gia nghi\u00ean c\u1ee9u c\u1ee7a ch\u00fang t\u00f4i trong vi\u1ec7c t\u1ed5 ch\u1ee9c m\u1ed9t b\u1ea3ng c\u00e2u h\u1ecfi s\u1ea3n xu\u1ea5t v\u00e0 \u0111\u00e1ng tin c\u1eady t\u1eeb \u0111\u1ea7u.<\/h2>\n

Vi\u1ec7c thu th\u1eadp th\u00e0nh c\u00f4ng c\u00e1c kh\u00e1ch h\u00e0ng d\u01b0 th\u1eeba th\u00f4ng qua c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t trong Why Cancel l\u00e0 ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 b\u1eb1ng c\u00e1ch c\u00f3 c\u00e2u h\u1ecfi \u0111\u00fang t\u1eeb \u0111\u1ea7u. M\u1eb7c d\u00f9 n\u00f3 c\u00f3 v\u1ebb l\u00e0 m\u1ed9t nhi\u1ec7m v\u1ee5 kh\u00e1 r\u00f5 r\u00e0ng v\u00e0 t\u01b0\u01a1ng \u0111\u1ed1i d\u1ec5 d\u00e0ng, nh\u01b0ng th\u1ef1c t\u1ebf l\u00e0 t\u1ec9 l\u1ec7 \u0111\u00e1p \u1ee9ng, ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a c\u00e1c phi\u1ebfu b\u1ea7u thu th\u1eadp v\u00e0 s\u1eed d\u1ee5ng ch\u00fang cho ph\u00e1t tri\u1ec3n kinh doanh l\u00e0m n\u00ean s\u1ef1 kh\u00e1c bi\u1ec7t.<\/p>\n

\u0110\u1ed9i ng\u0169 t\u01b0 v\u1ea5n vi\u00ean c\u00f3 kinh nghi\u1ec7m c\u1ee7a ch\u00fang t\u00f4i s\u1ebd gi\u00fap c\u00f4ng ty c\u1ee7a b\u1ea1n t\u00f9y ch\u1ec9nh m\u1ee5c ti\u00eau theo th\u00f4ng tin kh\u1ea3o s\u00e1t. Ch\u00fang t\u00f4i t\u1ea1o ra b\u1ea3ng c\u00e2u h\u1ecfi li\u00ean quan nh\u1ea5t v\u00e0 l\u00e0m c\u00e1c c\u00e2u h\u1ecfi t\u1eeb \u0111\u1ea7u, c\u00f3 th\u1ec3 v\u1edbi ch\u1ee9c n\u0103ng Skip-logic \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 x\u00e1c minh d\u1eef li\u1ec7u. B\u1eb1ng c\u00e1ch n\u00e0y, b\u1ea1n s\u1ebd gi\u1ea3m thi\u1ec3u b\u1ea5t k\u1ef3 l\u1ed7i n\u00e0o v\u00e0 c\u00f3 c\u01a1 h\u1ed9i kh\u00f4ng t\u1eadp trung v\u00e0o c\u00e1c chi\u1ebfn l\u01b0\u1ee3c sau \u0111\u00f3 v\u00e0 gi\u00e0nh \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1ch ph\u00e2n t\u00edch li\u00ean t\u1ee5c n\u1ed9i dung c\u1ee7a c\u00e1c c\u00e2u h\u1ecfi.<\/p>\n

H\u00e3y t\u00edch h\u1ee3p Why Cancel v\u00e0o c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y c\u1ee7a b\u1ea1n \u0111\u1ec3 \u0111o l\u01b0\u1eddng s\u1ef1 b\u1ea5t m\u00e3n v\u00e0 gi\u1ea3m b\u1edbt c\u00e1c xu h\u01b0\u1edbng ti\u00eau c\u1ef1c.<\/h2>\n

Why Cancel \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 \u0111\u00e1p \u1ee9ng t\u1ea5t c\u1ea3 c\u00e1c y\u00eau c\u1ea7u c\u1ee7a doanh nghi\u1ec7p hi\u1ec7n \u0111\u1ea1i. N\u00f3 k\u1ebft n\u1ed1i v\u1edbi h\u1ec7 th\u1ed1ng c\u1ee7a b\u1ea1n v\u00e0 khi kh\u00e1ch h\u00e0ng h\u1ee7y \u0111\u0103ng k\u00fd, Why Cancel thu th\u1eadp t\u00ean, email v\u00e0 g\u1eedi kh\u00e1ch h\u00e0ng m\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t SMS ho\u1eb7c email \u0111\u00e3 chu\u1ea9n b\u1ecb tr\u01b0\u1edbc \u0111\u00f3 \u0111\u1ec3 t\u00ecm ra l\u00fd do. C\u00f3 m\u1ed9t s\u1ed1 c\u00e0i \u0111\u1eb7t trong Why Cancel, c\u0169ng gi\u00fap b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c th\u00f4ng tin c\u1ea7n thi\u1ebft, nh\u01b0 ng\u00f4n ng\u1eef c\u1ee7a c\u00e2u h\u1ecfi, th\u1eddi gian g\u1eedi c\u00e2u h\u1ecfi sau khi h\u1ee7y v\u00e0 kh\u1ea3 n\u0103ng t\u1ef1 \u0111\u1ed9ng g\u1eedi nh\u1eafc nh\u1edf cho kh\u00e1ch h\u00e0ng, ng\u01b0\u1eddi m\u00e0 c\u00e2u tr\u1ea3 l\u1eddi \u0111\u00e3 kh\u00f4ng \u0111\u01b0\u1ee3c nh\u1eadn. Why Cancel ho\u1ea1t \u0111\u1ed9ng trong ch\u1ebf \u0111\u1ed9 ho\u00e0n to\u00e0n t\u1ef1 \u0111\u1ed9ng. C\u0169ng c\u00f3 th\u1ec3 g\u1eedi c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t th\u00f4ng qua m\u1ed9t m\u1eabu tr\u1ef1c tuy\u1ebfn.<\/p>\n

C\u00f4ng vi\u1ec7c ph\u00e2n t\u00edch \u0111\u01a1n gi\u1ea3n nh\u01b0ng chuy\u00ean nghi\u1ec7p tr\u00ean c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t SMS v\u00e0 E-mail c\u1ee7a b\u1ea1n \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n trong Why Cancel.<\/h2>\n

Ngay khi kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n tr\u1ea3 l\u1eddi c\u00e1c c\u00e2u h\u1ecfi trong cu\u1ed9c kh\u1ea3o s\u00e1t c\u1ee7a b\u1ea1n, k\u1ebft qu\u1ea3 \u0111\u01b0\u1ee3c ph\u00e2n t\u00edch tr\u1ef1c ti\u1ebfp tr\u00ean m\u00e1y ch\u1ee7 \u0111\u00e1m m\u00e2y c\u1ee7a ch\u00fang t\u00f4i v\u00e0 hi\u1ec3n th\u1ecb trong h\u1ec7 th\u1ed1ng c\u1ee7a b\u1ea1n trong th\u1eddi gian th\u1ef1c. B\u1ea1n c\u00f3 c\u01a1 h\u1ed9i ki\u1ec3m tra c\u1ea3 k\u1ebft qu\u1ea3 t\u1ed5ng h\u1ee3p cho m\u1ed7i c\u00e2u h\u1ecfi v\u00e0 \u0111\u1ecdc t\u1eebng gi\u1ecdng n\u00f3i ho\u1eb7c b\u00ecnh lu\u1eadn ri\u00eang l\u1ebb.<\/p>\n

Why Cancel t\u1ea1o ra c\u00e1c bi\u1ec3u \u0111\u1ed3 \u0111\u1eb9p, th\u00f4ng tin d\u1ef1a tr\u00ean c\u00e1c lo\u1ea1i c\u00e2u h\u1ecfi \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong cu\u1ed9c kh\u1ea3o s\u00e1t c\u1ee7a b\u1ea1n. V\u1edbi m\u1ed9t c\u00fa nh\u1ea5p chu\u1ed9t, k\u1ebft qu\u1ea3 nh\u1eadn \u0111\u01b0\u1ee3c c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c l\u1ecdc theo ng\u00e0y tham gia, nh\u00f3m kh\u00e1ch h\u00e0ng, ng\u00f4n ng\u1eef v.v. B\u1ea1n c\u00f3 th\u1ec3 lo\u1ea1i tr\u1eeb k\u1ebft qu\u1ea3 v\u00f4 d\u1ee5ng ho\u1eb7c phi\u1ebfu b\u1ea7u kh\u1ecfi th\u1ed1ng k\u00ea t\u1ed5ng th\u1ec3. C\u00e1c b\u00e1o c\u00e1o tr\u1ef1c tuy\u1ebfn \u0111\u01b0\u1ee3c t\u1ea1o ra c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c xu\u1ea5t sang c\u00e1c \u0111\u1ecbnh d\u1ea1ng file kh\u00e1c nhau cho c\u00f4ng vi\u1ec7c ti\u1ebfp theo.<\/p>\n

Li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i \u0111\u1ec3 g\u1eedi SMS v\u00e0 E-mail \u0111\u1ec3 theo d\u00f5i vi\u1ec7c h\u1ee7y b\u1ecf c\u00e1c th\u1ecfa thu\u1eadn \u0111i\u1ec7n v\u1edbi Why Cancel.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Vi\u1ec7c h\u1ee7y h\u1ee3p \u0111\u1ed3ng \u0111i\u1ec7n x\u1ea3y ra h\u00e0ng ng\u00e0y. Tuy nhi\u00ean, m\u1ed9t s\u1ed1 trong s\u1ed1 \u0111\u00f3 d\u1ef1a tr\u00ean di chuy\u1ec3n, m\u1ed9t s\u1ed1 th\u1ecfa thu\u1eadn \u0111i\u1ec7n h\u1ee7y b\u1ecf x\u1ea3y ra, v\u00ec kh\u00e1ch h\u00e0ng t\u00ecm th\u1ea5y m\u1ed9t gi\u00e1\u2026<\/p>\n","protected":false},"author":0,"featured_media":11241,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-26557","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-1300.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26557","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/comments?post=26557"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26557\/revisions"}],"predecessor-version":[{"id":26558,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26557\/revisions\/26558"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/media\/11241"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/media?parent=26557"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/categories?post=26557"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/tags?post=26557"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}