{"id":26545,"date":"2019-07-29T01:29:00","date_gmt":"2019-07-28T23:29:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=26545"},"modified":"2019-07-29T01:29:00","modified_gmt":"2019-07-28T23:29:00","slug":"nps-by-sms-use-pocket-response","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/news\/2019\/07\/29\/nps-by-sms-use-pocket-response\/","title":{"rendered":"Net Promoter Score (NPS) by SMS (b\u1eb1ng ti\u1ebfng Anh). D\u00f9ng Pocket Response."},"content":{"rendered":"<p>\u0110i\u1ec3m Net Promoter Score l\u00e0 m\u1ed9t c\u00e1ch ch\u1ee9ng minh \u0111\u1ec3 hi\u1ec3u l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng v\u1edbi<span>m\u1ed9t<\/span>C\u00e2u h\u1ecfi cu\u1ed1i c\u00f9ng. Gi\u1edd \u0111\u00e2y b\u1ea1n c\u00f3 th\u1ec3 ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh tr\u1ef1c ti\u1ebfp v\u1edbi c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t Net Promoter Score di \u0111\u1ed9ng th\u00f4ng qua tin nh\u1eafn v\u0103n b\u1ea3n. Pocket Response l\u00e0 c\u00f4ng c\u1ee5 cu\u1ed1i c\u00f9ng c\u1ee7a b\u1ea1n cho c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t NPS di \u0111\u1ed9ng!<\/p>\n<h2>Xem v\u00e0 k\u00edch ho\u1ea1t \u0111i\u1ec3m s\u1ed1 NPS c\u00e1 nh\u00e2n c\u1ee7a Mobile Surveys.<\/h2>\n<p>\u0110i\u1ec3m s\u1ed1 v\u00e0 ph\u1ea3n h\u1ed3i NPS c\u00e1 nh\u00e2n \u0111\u01b0\u1ee3c thu th\u1eadp b\u1edfi cu\u1ed9c kh\u1ea3o s\u00e1t NPS \u0111\u1ec3 xem x\u00e9t c\u1ee7a b\u1ea1n. Pocket Response net promoter tool cho ph\u00e9p b\u1ea1n \u0111\u00e1nh d\u1ea5u c\u00e1c ph\u1ea3n h\u1ed3i, \u0111\u00e1nh d\u1ea5u ph\u1ea3n h\u1ed3i \u0111\u1ed3ng nh\u1ea5t ho\u1eb7c t\u00e1i di\u1ec5n. N\u1ebfu b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i ch\u1ee7 y\u1ebfu th\u1ea5p, b\u1ea1n c\u00f3 th\u1ec3 k\u00edch ho\u1ea1t Pocket Response c\u1ee7a m\u00ecnh \u0111\u1ec3 g\u1eedi SMS Surveys \u0111\u1ec3 t\u00ecm hi\u1ec3u, t\u1ea1i sao kh\u00e1ch h\u00e0ng l\u1ea1i cho b\u1ea1n \u0111\u00e1nh gi\u00e1 th\u1ea5p nh\u01b0 v\u1eady. V\u00ec v\u1eady, b\u1ea1n s\u1ebd c\u00f3 th\u00eam chi ti\u1ebft v\u1ec1 nh\u1eefng g\u00ec h\u1ecd kh\u00f4ng h\u00e0i l\u00f2ng.<\/p>\n<h2>\u0110o NPS theo th\u1eddi gian, th\u1ef1c hi\u1ec7n c\u00e1c thay \u0111\u1ed5i ph\u00f9 h\u1ee3p v\u00e0 xem x\u1ebfp h\u1ea1ng t\u0103ng l\u00ean.<\/h2>\n<p>Gi\u1ed1ng nh\u01b0 \u0111i\u1ec3m t\u00edn d\u1ee5ng b\u00ecnh th\u01b0\u1eddng, theo d\u00f5i NPS c\u1ee7a b\u1ea1n s\u1ebd gi\u00fap b\u1ea1n hi\u1ec3u, li\u1ec7u c\u00e1c s\u00e1ng ki\u1ebfn v\u1ec1 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng c\u00f3 \u1ea3nh h\u01b0\u1edfng t\u00edch c\u1ef1c \u0111\u1ebfn m\u1ed1i quan h\u1ec7 kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n kh\u00f4ng. V\u1edbi Pocket Response b\u1ea1n c\u0169ng c\u00f3 th\u1ec3 y\u00eau c\u1ea7u ch\u00fang t\u00f4i thay \u0111\u1ed5i trong t\u00e0i kho\u1ea3n c\u1ee7a b\u1ea1n theo nhu c\u1ea7u c\u1ee7a b\u1ea1n v\u00e0 l\u00e0m cho c\u00f4ng vi\u1ec7c ti\u1ebfn b\u1ed9 h\u01a1n.<\/p>\n<p><span>\u0110\u01b0\u1ee3c NPS \u0111i\u1ec3m s\u1ed1 tr\u1ef1c ti\u1ebfp h\u00f4m nay. Li\u00ean h\u1ec7 v\u1edbi \u0111\u1ed9i b\u00e1n h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i \u0111\u1ec3 b\u1eaft \u0111\u1ea7u v\u1edbi NPS b\u1eb1ng SMS th\u00f4ng qua c\u00f4ng c\u1ee5 Pocket Response c\u1ee7a b\u1ea1n.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0110i\u1ec3m Net Promoter Score l\u00e0 m\u1ed9t c\u00e1ch ch\u1ee9ng minh \u0111\u1ec3 hi\u1ec3u l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng v\u1edbi m\u1ed9t C\u00e2u h\u1ecfi cu\u1ed1i c\u00f9ng. Gi\u1edd \u0111\u00e2y b\u1ea1n c\u00f3 th\u1ec3 ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng c\u1ee7a\u2026<\/p>\n","protected":false},"author":0,"featured_media":11007,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-26545","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-1289.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26545","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/comments?post=26545"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26545\/revisions"}],"predecessor-version":[{"id":26546,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26545\/revisions\/26546"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/media\/11007"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/media?parent=26545"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/categories?post=26545"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/tags?post=26545"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}