{"id":26507,"date":"2019-06-08T08:30:00","date_gmt":"2019-06-08T06:30:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=26507"},"modified":"2019-06-08T08:30:00","modified_gmt":"2019-06-08T06:30:00","slug":"how-to-use-customer-satisfaction-surveys-and-delivery-evaluator-for-teleshopping-companies","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/news\/2019\/06\/08\/how-to-use-customer-satisfaction-surveys-and-delivery-evaluator-for-teleshopping-companies\/","title":{"rendered":"C\u00e1ch s\u1eed d\u1ee5ng kh\u1ea3o s\u00e1t m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 Delivery Evaluator cho c\u00e1c doanh nghi\u1ec7p b\u00e1n h\u00e0ng qua truy\u1ec1n h\u00ecnh ho\u1eb7c \u0111i\u1ec7n tho\u1ea1i."},"content":{"rendered":"

Teleshopping \u0111\u00e3 c\u00f3 m\u1eb7t trong nhi\u1ec1u n\u0103m v\u00e0 ch\u00fang t\u00f4i ngh\u0129 r\u1eb1ng \u0111\u00f3 l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p b\u00e1n h\u00e0ng s\u1ebd ti\u1ebfp t\u1ee5c trong nhi\u1ec1u n\u0103m t\u1edbi. Trong m\u1ed9t s\u1ed1 h\u00ecnh th\u1ee9c, mua s\u1eafm tr\u1ef1c tuy\u1ebfn \u0111\u00e3 chuy\u1ec3n t\u1eeb vi\u1ec7c ch\u1ec9 l\u00e0 m\u1ed9t th\u1ee9 g\u00ec \u0111\u00f3 \u0111\u1ebfn v\u00e0o Ch\u1ee7 nh\u1eadt ho\u1eb7c \u0111\u00f4i khi l\u00e0 m\u1ed9t b\u01b0\u1edbc t\u1ef1 nhi\u00ean \u0111\u1ec3 gi\u1edbi thi\u1ec7u c\u00e1c s\u1ea3n ph\u1ea9m qu\u1ed1c t\u1ebf v\u00e0o m\u1ed9t th\u1ecb tr\u01b0\u1eddng \u0111\u1ecba ph\u01b0\u01a1ng m\u1edbi.<\/p>\n

Kh\u1ea3o s\u00e1t Th\u1ecfa m\u00e3n Kh\u00e1ch h\u00e0ng cung c\u1ea5p ph\u1ea3n h\u1ed3i m\u1ed7i ng\u00e0y, tu\u1ea7n v\u00e0 n\u0103m.<\/h2>\n

V\u00ec nhi\u1ec1u trong s\u1ed1 c\u00e1c \u0111\u1ec1 ngh\u1ecb b\u1ea1n th\u1ea5y trong Teleshopping bao g\u1ed3m, g\u1eedi l\u1ea1i n\u1ebfu b\u1ea1n kh\u00f4ng ho\u00e0n to\u00e0n h\u00e0i l\u00f2ng v\u1edbi s\u1ea3n ph\u1ea9m v\u00e0 l\u1ea5y l\u1ea1i ti\u1ec1n c\u1ee7a b\u1ea1n. \u0110\u1ec1 ngh\u1ecb n\u00e0y c\u0169ng khi\u1ebfn cho vi\u1ec7c theo d\u00f5i c\u00e1c giao d\u1ecbch tr\u1edf l\u1ea1i v\u00e0 g\u1eedi th\u00f4ng tin \u0111\u1ebfn nh\u00e0 cung c\u1ea5p v\u1ec1 nh\u1eefng g\u00ec kh\u00e1ch h\u00e0ng c\u1ee7a h\u1ecd \u0111\u00e3 g\u1eedi l\u1ea1i l\u00e0 kh\u00f4ng h\u00e0i l\u00f2ng v\u00e0 \u0111i\u1ec1u \u0111\u00f3 l\u00e0m cho vi\u1ec7c theo d\u00f5i kh\u00e1ch h\u00e0ng th\u1ef1c s\u1ef1 h\u00e0i l\u00f2ng l\u00e0 m\u1ed9t nhi\u1ec7m v\u1ee5 b\u1ed5 sung. \u0110\u1ecba \u0111i\u1ec3m Delivery Evaluator gi\u00fap \u0111\u1ee1 l\u00e0 nh\u1eefng kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng n\u00e0y gi\u1eef s\u1ea3n ph\u1ea9m l\u00e2u h\u01a1n m\u1ed9t kho\u1ea3ng th\u1eddi gian nh\u1ea5t \u0111\u1ecbnh. V\u1edbi th\u00f4ng tin t\u1eeb h\u1ec7 th\u1ed1ng backoffice n\u1ed9i b\u1ed9, Delivery Evaluator c\u00f3 th\u1ec3 g\u1eedi c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t v\u1ec1 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng \u0111ang di\u1ec5n ra khi kh\u00e1ch h\u00e0ng \u0111\u00e3 gi\u1eef s\u1ea3n ph\u1ea9m c\u1ee7a h\u1ecd trong th\u1eddi gian quay l\u1ea1i v\u00e0 do \u0111\u00f3 \u0111\u00e3 b\u00e1o hi\u1ec7u r\u1eb1ng h\u1ecd h\u1ea1nh ph\u00fac.<\/p>\n

Kh\u00f4ng ph\u1ea3i kh\u00e1ch h\u00e0ng n\u00e0o c\u0169ng vui v\u1ebb.<\/h2>\n

Nh\u01b0 b\u1ea1n c\u00f3 th\u1ec3 hi\u1ec3u, kh\u00f4ng ph\u1ea3i t\u1ea5t c\u1ea3 kh\u00e1ch h\u00e0ng \u0111\u1ec1u h\u1ea1nh ph\u00fac ch\u1ec9 v\u00ec h\u1ecd kh\u00f4ng g\u1eedi l\u1ea1i s\u1ea3n ph\u1ea9m, h\u1ecd th\u1ef1c s\u1ef1 c\u00f3 th\u1ec3 kh\u00f4ng h\u00e0i l\u00f2ng v\u1ec1 s\u1ea3n ph\u1ea9m v\u00e0 n\u00f3i v\u1edbi m\u1ecdi ng\u01b0\u1eddi nh\u01b0ng kh\u00f4ng ph\u1ea3i b\u1ea1n, \u0111\u00f3 l\u00e0 n\u01a1i Delivery Evaluator \u0111\u1ebfn. H\u1ec7 th\u1ed1ng c\u1ee7a ch\u00fang t\u00f4i s\u1ebd x\u00e1c \u0111\u1ecbnh kh\u00e1ch h\u00e0ng kh\u00f4ng h\u00e0i l\u00f2ng v\u1edbi s\u1ea3n ph\u1ea9m c\u1ee7a h\u1ecd v\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng b\u1ea1n bi\u1ebft t\u1ea1i sao v\u00e0 l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 bi\u1ebfn h\u1ecd th\u00e0nh m\u1ed9t kh\u00e1ch h\u00e0ng s\u1ebd mua t\u1eeb b\u1ea1n m\u1ed9t l\u1ea7n n\u1eefa. C\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t v\u1ec1 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng kh\u00f4ng c\u00f2n l\u00e0 \u0111i\u1ec1u b\u1ea1n l\u00e0m m\u1ed9t ho\u1eb7c hai l\u1ea7n m\u1ed7i n\u0103m cho kh\u00e1ch h\u00e0ng \u0111\u00e3 mua t\u1eeb b\u1ea1n. \u0110\u00e2y l\u00e0 m\u1ed9t h\u1ec7 th\u1ed1ng c\u1ea7n \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng h\u00e0ng ng\u00e0y, h\u00e0ng tu\u1ea7n v\u00e0 ki\u1ec3m tra h\u00e0ng th\u00e1ng.<\/p>\n

Ch\u00fang t\u00f4i c\u0169ng c\u00f3 to\u00e0n b\u1ed9 c\u00e1c ph\u00f2ng cho thu\u00ea.<\/h2>\n

Ch\u00fang t\u00f4i c\u0169ng c\u00f3 c\u00e1c c\u1ed1 v\u1ea5n c\u00f3 th\u1ec3 l\u00e0 ng\u01b0\u1eddi ph\u1ea3n h\u1ed3i c\u1ee7a b\u1ea1n, ngh\u0129a l\u00e0 ch\u00fang t\u00f4i ki\u1ec3m tra v\u00e0 h\u00e0nh \u0111\u1ed9ng \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng kh\u00f4ng h\u00e0i l\u00f2ng theo h\u01b0\u1edbng d\u1eabn c\u1ee7a b\u1ea1n. V\u00ec v\u1eady b\u1ea1n c\u00f3 th\u1ec3 c\u00f3 b\u1ed9 ph\u1eadn ph\u1ea3n h\u1ed3i ri\u00eang c\u1ee7a m\u00ecnh v\u1edbi s\u1ef1 h\u1ed7 tr\u1ee3 t\u1eeb c\u00e1c thi\u00ean t\u00e0i t\u1eeb Examinare v\u00e0 Delivery Evaluator. Khi b\u1ea1n \u0111ang l\u00ean k\u1ebf ho\u1ea1ch l\u00e0m m\u1ed9t \u0111i\u1ec1u g\u00ec \u0111\u00f3 m\u1edbi v\u1edbi ph\u1ea3n h\u1ed3i trong c\u00f4ng ty Teleshopping c\u1ee7a b\u1ea1n, ngh\u0129 v\u1ec1 c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t Th\u1ecfa m\u00e3n Kh\u00e1ch h\u00e0ng t\u1eeb Examinare v\u00e0 Delivery Evaluator.<\/p>\n","protected":false},"excerpt":{"rendered":"

Teleshopping \u0111\u00e3 c\u00f3 m\u1eb7t trong nhi\u1ec1u n\u0103m v\u00e0 ch\u00fang t\u00f4i ngh\u0129 r\u1eb1ng \u0111\u00f3 l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p b\u00e1n h\u00e0ng s\u1ebd ti\u1ebfp t\u1ee5c trong nhi\u1ec1u n\u0103m t\u1edbi. Trong m\u1ed9t s\u1ed1 h\u00ecnh th\u1ee9c, mua s\u1eafm\u2026<\/p>\n","protected":false},"author":0,"featured_media":10305,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-26507","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-1218.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26507","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/comments?post=26507"}],"version-history":[{"count":2,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26507\/revisions"}],"predecessor-version":[{"id":26831,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26507\/revisions\/26831"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/media\/10305"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/media?parent=26507"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/categories?post=26507"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/tags?post=26507"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}