{"id":26497,"date":"2017-03-12T09:51:00","date_gmt":"2017-03-12T08:51:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=26497"},"modified":"2017-03-12T09:51:00","modified_gmt":"2017-03-12T08:51:00","slug":"update-to-examinare-zendesk-integration-supports-now-all-languages-available-inside-zendesk","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/news\/2017\/03\/12\/update-to-examinare-zendesk-integration-supports-now-all-languages-available-inside-zendesk\/","title":{"rendered":"C\u1eadp nh\u1eadt \u0111\u1ebfn Examinare Zendesk t\u00edch h\u1ee3p, h\u1ed7 tr\u1ee3 b\u00e2y gi\u1edd t\u1ea5t c\u1ea3 c\u00e1c ng\u00f4n ng\u1eef c\u00f3 s\u1eb5n trong Zendesk."},"content":{"rendered":"<p>Zendesk t\u00edch h\u1ee3p l\u00e0 m\u1ed9t trong nh\u1eefng ch\u1ee9c n\u0103ng \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u nhi\u1ec1u nh\u1ea5t trong C\u00f4ng c\u1ee5 kh\u1ea3o s\u00e1t Examinare. R\u1ea5t nhi\u1ec1u c\u00f4ng ty s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng v\u00e9 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng n\u00e0y ng\u00e0y nay c\u00f3 nhu c\u1ea7u \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng h\u1ed7 tr\u1ee3, gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1, c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean d\u1ecbch v\u1ee5 v\u00e0 v\u00e2n v\u00e2n. Examinare cung c\u1ea5p t\u00edch h\u1ee3p c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t t\u1ef1 \u0111\u1ed9ng v\u00e0o Zendesk trong nhi\u1ec1u n\u0103m. C\u1eadp nh\u1eadt m\u1edbi c\u1ee7a ch\u00fang t\u00f4i t\u0103ng c\u01b0\u1eddng ch\u1ee9c n\u0103ng kh\u1ea3o s\u00e1t theo c\u00e1ch, cho ph\u00e9p nhi\u1ec1u c\u01a1 h\u1ed9i \u0111\u00e1nh gi\u00e1 s\u1ef1 h\u00e0i l\u00f2ng cho c\u00e1c c\u00f4ng ty, l\u00e0m vi\u1ec7c v\u1edbi kh\u00e1ch h\u00e0ng t\u1eeb c\u00e1c qu\u1ed1c gia kh\u00e1c nhau v\u00e0 n\u00f3i c\u00e1c ng\u00f4n ng\u1eef kh\u00e1c nhau.<\/p>\n<h2>C\u1eadp nh\u1eadt t\u00edch h\u1ee3p Zendesk m\u1edbi ho\u1ea1t \u0111\u1ed9ng nh\u01b0 th\u1ebf n\u00e0o?<\/h2>\n<p>Ch\u00fang t\u00f4i \u0111\u00e3 c\u1eadp nh\u1eadt ch\u1ee9c n\u0103ng t\u00edch h\u1ee3p Zendesk v\u00e0 b\u00e2y gi\u1edd n\u00f3 c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 t\u1ea5t c\u1ea3 c\u00e1c ng\u00f4n ng\u1eef c\u00f3 s\u1eb5n b\u00ean trong Examinare. V\u1edbi s\u1ef1 n\u00e2ng c\u1ea5p n\u00e0y Examinare ph\u00e1t hi\u1ec7n ng\u00f4n ng\u1eef c\u1ee7a v\u00e9 h\u1ed7 tr\u1ee3 v\u00e0 khi n\u00f3 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft, s\u1eafp x\u1ebfp m\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t t\u1ef1 \u0111\u1ed9ng m\u1eddi g\u1eedi trong ng\u00f4n ng\u1eef ph\u00f9 h\u1ee3p. M\u1eddi kh\u1ea3o s\u00e1t l\u1ea1i \u0111\u01b0\u1ee3c li\u00ean k\u1ebft v\u1edbi phi\u00ean b\u1ea3n d\u1ecbch c\u1ee7a cu\u1ed9c kh\u1ea3o s\u00e1t c\u1ee7a b\u1ea1n. Do \u0111\u00f3, sau khi thi\u1ebft l\u1eadp Examinare Zendesk H\u1ee3p nh\u1ea5t, t\u1ea5t c\u1ea3 kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n (ng\u01b0\u1eddi c\u00f3 v\u00e9 \u0111\u00e3 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft) s\u1ebd t\u1ef1 \u0111\u1ed9ng nh\u1eadn \u0111\u01b0\u1ee3c c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t b\u1eb1ng ng\u00f4n ng\u1eef b\u1ea3n \u0111\u1ecba c\u1ee7a h\u1ecd theo c\u00e1c c\u00e0i \u0111\u1eb7t v\u00e0 b\u1ea1n s\u1ebd c\u00f3 th\u1ec3 ki\u1ec3m so\u00e1t s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a h\u1ecd v\u00e0 m\u1ee9c \u0111\u1ed9 d\u1ecbch v\u1ee5 t\u01b0\u01a1ng \u1ee9ng.<\/p>\n<p>Hi\u1ec7n t\u1ea1i, c\u00e1c ng\u00f4n ng\u1eef \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 b\u1edfi Examinare Zendesk Integration l\u00e0 \u1ea2 R\u1eadp, B\u1ed3 \u0110\u00e0o Nha Brasil, S\u00e9c, \u0110an M\u1ea1ch, H\u00e0 Lan, Anh, Ph\u1ea7n Lan, Ph\u00e1p, \u0110\u1ee9c, Hy L\u1ea1p, Hebrew, Hindi, Indonesia, \u00dd, Nh\u1eadt B\u1ea3n, H\u00e0n Qu\u1ed1c, Na Uy, Ba Lan, Nga, Trung Qu\u1ed1c \u0111\u01a1n gi\u1ea3n, T\u00e2y Ban Nha, Th\u1ee5y \u0110i\u1ec3n, Th\u00e1i Lan v\u00e0 Th\u1ed5 Nh\u0129 K\u1ef3.<\/p>\n<h2>L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 k\u1ebft n\u1ed1i c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t t\u1ef1 \u0111\u1ed9ng v\u1edbi h\u1ec7 th\u1ed1ng h\u1ed7 tr\u1ee3 Zendesk c\u1ee7a b\u1ea1n?<\/h2>\n<p>\u0110\u1ec3 k\u00edch ho\u1ea1t kh\u1ea3o s\u00e1t g\u1eedi \u0111\u1ebfn kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n trong Zendesk, b\u1ea1n n\u00ean th\u1ef1c hi\u1ec7n c\u00e1c h\u00e0nh \u0111\u1ed9ng sau.<\/p>\n<ul>\n<li>T\u1ea1o cu\u1ed9c kh\u1ea3o s\u00e1t c\u1ee7a b\u1ea1n trong C\u00f4ng c\u1ee5 kh\u1ea3o s\u00e1t Examinare.<\/li>\n<li>C\u00f4ng b\u1ed1 cu\u1ed9c kh\u1ea3o s\u00e1t c\u1ee7a b\u1ea1n nh\u01b0 m\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t web ri\u00eang t\u01b0 trong Examinare.<\/li>\n<li>T\u1ea1o v\u00e9 th\u1eed nghi\u1ec7m b\u00ean trong Zendesk v\u00e0 gi\u1ea3i quy\u1ebft ch\u00fang \u0111\u1ec3 cho ph\u00e9p Examinare k\u00edch ho\u1ea1t theo \u0111\u00f3 m\u1eddi kh\u1ea3o s\u00e1t g\u1eedi sau \u0111\u00f3.<\/li>\n<li>T\u0103ng c\u01b0\u1eddng Zendesk t\u00edch h\u1ee3p b\u00ean trong Examinare. Th\u00eam th\u00f4ng tin API, email, Zendesk domain, m\u1eddi th\u00f4ng \u0111i\u1ec7p, ch\u1ecdn m\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t ph\u00f9 h\u1ee3p v\u00e0 \u0111\u1eb7t s\u1ed1 ng\u00e0y \u0111\u1ec3 g\u1eedi cu\u1ed9c kh\u1ea3o s\u00e1t sau khi v\u00e9 \u0111\u00e3 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft.<\/li>\n<li>(T\u00f9y ch\u1ecdn) n\u1ebfu b\u1ea1n mu\u1ed1n l\u01b0u k\u1ebft qu\u1ea3 v\u00e0o Zendesk ticket, sau \u0111\u00f3 \u0111\u1eb7t h\u00e0ng m\u1ed9t d\u1ef1 \u00e1n t\u00edch h\u1ee3p t\u1eeb Examinare Support.<\/li>\n<\/ul>\n<h2>H\u00e3y t\u00ecm gi\u00fap t\u1eeb Examinare v\u1edbi vi\u1ec7c thi\u1ebft l\u1eadp gi\u1ea3i ph\u00e1p v\u00e0 t\u1ea1o cu\u1ed9c kh\u1ea3o s\u00e1t.<\/h2>\n<p>Ch\u00fang t\u00f4i lu\u00f4n gi\u00fap \u0111\u1ee1 v\u00e0 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i trong t\u1ea5t c\u1ea3 c\u00e1c giai \u0111o\u1ea1n c\u1ee7a c\u00f4ng vi\u1ec7c c\u1ee7a h\u1ecd. <a href=\"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/contact\/\">Li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i qua email.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Zendesk t\u00edch h\u1ee3p l\u00e0 m\u1ed9t trong nh\u1eefng ch\u1ee9c n\u0103ng \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u nhi\u1ec1u nh\u1ea5t trong C\u00f4ng c\u1ee5 kh\u1ea3o s\u00e1t Examinare. R\u1ea5t nhi\u1ec1u c\u00f4ng ty s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng v\u00e9 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng\u2026<\/p>\n","protected":false},"author":0,"featured_media":10149,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-26497","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-1177.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26497","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/comments?post=26497"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26497\/revisions"}],"predecessor-version":[{"id":26498,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26497\/revisions\/26498"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/media\/10149"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/media?parent=26497"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/categories?post=26497"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/tags?post=26497"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}