{"id":26464,"date":"2019-02-04T08:39:00","date_gmt":"2019-02-04T07:39:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=26464"},"modified":"2019-02-04T08:39:00","modified_gmt":"2019-02-04T07:39:00","slug":"capture-more-customer-feedback-with-answer-in-device","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/news\/2019\/02\/04\/capture-more-customer-feedback-with-answer-in-device\/","title":{"rendered":"Ch\u1ee5p nhi\u1ec1u ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng h\u01a1n v\u1edbi &#8220;Tr\u1ea3 l\u1eddi trong thi\u1ebft b\u1ecb&#8221;."},"content":{"rendered":"<p>\u0110\u00f4i khi c\u00f3 th\u1ec3 kh\u00f3 \u0111\u1ec3 kh\u00e1ch h\u00e0ng tr\u1ea3 l\u1eddi b\u1eb1ng email ho\u1eb7c sms. \u0110\u00f4i khi kh\u00f4ng th\u1ec3 chia s\u1ebb th\u00f4ng tin n\u00e0y m\u00e0 kh\u00f4ng g\u1eb7p v\u1ea5n \u0111\u1ec1 v\u1edbi c\u00e1c quy \u0111\u1ecbnh n\u1ed9i b\u1ed9 c\u1ee7a ph\u00f2ng kh\u00e1m c\u1ee7a b\u1ea1n. Do \u0111\u00f3, ch\u00fang t\u00f4i t\u1ea1i Clinic Evaluator \u0111\u00e3 l\u00e0m cho n\u00f3 d\u1ec5 d\u00e0ng h\u01a1n cho kh\u00e1ch h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i \u0111\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i h\u1ecd mu\u1ed1n m\u00e0 kh\u00f4ng chia s\u1ebb ai ch\u00ednh x\u00e1c \u0111ang tr\u1ea3 l\u1eddi cu\u1ed9c kh\u1ea3o s\u00e1t.<\/p>\n<p>Khi ch\u00fang t\u00f4i n\u00f3i &#8220;ai ch\u00ednh x\u00e1c&#8221; ngh\u0129a l\u00e0 ch\u00fang t\u00f4i kh\u00f4ng th\u00eam c\u00e1c chi ti\u1ebft c\u00e1 nh\u00e2n, nh\u01b0 t\u00ean, email, \u0111i\u1ec7n tho\u1ea1i vv trong h\u1ec7 th\u1ed1ng, nh\u01b0ng b\u1ea1n c\u0169ng c\u00f3 th\u1ec3 \u0111\u1ec3 h\u1ecd tr\u1ea3 l\u1eddi v\u1edbi th\u00f4ng tin n\u1ec1n duy nh\u1ea5t k\u1ebft n\u1ed1i, nh\u01b0 gi\u1edbi t\u00ednh v\u00e0 n\u0103m sinh. Th\u00f4ng tin n\u00e0y c\u0169ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c b\u1ecf qua, n\u1ebfu c\u1ea7n thi\u1ebft. \u0110i\u1ec1u quan tr\u1ecdng nh\u1ea5t cu\u1ed1i c\u00f9ng l\u00e0 k\u1ebft qu\u1ea3, \u0111\u00fang kh\u00f4ng?<\/p>\n<h2>&#8220;Tr\u1ea3 l\u1eddi trong thi\u1ebft b\u1ecb&#8221; ho\u1ea1t \u0111\u1ed9ng nh\u01b0 th\u1ebf n\u00e0o?<\/h2>\n<p>&#8220;Tr\u1ea3 l\u1eddi trong thi\u1ebft b\u1ecb&#8221; l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a Clinic Evaluator Reception Form v\u00e0 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c ch\u1ecdn theo c\u00e1ch t\u01b0\u01a1ng t\u1ef1 nh\u01b0 m\u1ed9t E-mail ho\u1eb7c sms \u0111\u01b0\u1ee3c ch\u1ecdn. Tr\u01b0\u1edbc khi b\u1eaft \u0111\u1ea7u, h\u00e3y ch\u1eafc ch\u1eafn r\u1eb1ng &#8220;Tr\u1ea3 l\u1eddi tr\u00ean thi\u1ebft b\u1ecb&#8221; \u0111\u01b0\u1ee3c k\u00edch ho\u1ea1t trong khu v\u1ef1c C\u00e0i \u0111\u1eb7t b\u00ean trong Clinic Evaluator ho\u1eb7c li\u00ean h\u1ec7 v\u1edbi Examinare Support Agent c\u1ee7a b\u1ea1n \u0111\u1ec3 b\u1eaft \u0111\u1ea7u.<\/p>\n<p>Sau khi ch\u1ee9c n\u0103ng \u0111\u01b0\u1ee3c k\u00edch ho\u1ea1t, b\u1ea1n c\u00f3 th\u1ec3 th\u00eam th\u00f4ng tin c\u1ea7n thi\u1ebft v\u00e0o bi\u1ec3u m\u1eabu v\u00e0 nh\u1ea5n &#8220;Tr\u1ea3 l\u1eddi trong thi\u1ebft b\u1ecb&#8221;. Sau b\u01b0\u1edbc n\u00e0y, b\u1ea1n c\u00f3 th\u1ec3 chuy\u1ec3n thi\u1ebft b\u1ecb cho kh\u00e1ch h\u00e0ng, ng\u01b0\u1eddi c\u00f3 th\u1ec3 tr\u1ea3 l\u1eddi v\u00e0 sau \u0111\u00f3 tr\u1ea3 l\u1ea1i n\u00f3 cho b\u1ea1n.<\/p>\n<p>C\u00e1c phi\u1ebfu b\u1ea7u s\u1ebd \u0111\u01b0\u1ee3c \u0111\u0103ng k\u00fd theo c\u00e1ch t\u01b0\u01a1ng t\u1ef1 nh\u01b0 t\u1ea5t c\u1ea3 c\u00e1c phi\u1ebfu kh\u00e1c v\u00e0 b\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng tr\u01b0\u1eddng &#8220;Practitioner&#8221; nh\u01b0 b\u00ecnh th\u01b0\u1eddng b\u00ean trong Clinic Evaluator v\u00e0 xem \u0111i\u1ec3m s\u1ed1 c\u00e1 nh\u00e2n c\u1ee7a Practitioners.<\/p>\n<h2>L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 b\u1eaft \u0111\u1ea7u s\u1eed d\u1ee5ng Clinic Evaluator?<\/h2>\n<p>Clinic Evaluator l\u00e0 m\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh ti\u00ean ti\u1ebfn v\u1edbi c\u00e1c ch\u1ee9c n\u0103ng kh\u1ea3o s\u00e1t h\u00e0i l\u00f2ng kh\u00e1ch h\u00e0ng ti\u00ean ti\u1ebfn m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng trong ph\u00f2ng kh\u00e1m c\u1ee7a b\u1ea1n. V\u1edbi s\u1ef1 gi\u00fap \u0111\u1ee1 c\u1ee7a k\u1ebft qu\u1ea3 d\u1ec5 \u0111\u1ecdc, b\u1ea1n s\u1ebd bi\u1ebft d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng, m\u1ee9c \u0111\u1ed9 ch\u1ea5t l\u01b0\u1ee3ng, v.v. c\u1ee7a b\u1ea1n \u1edf \u0111\u00e2u trong ph\u00f2ng kh\u00e1m c\u1ee7a b\u1ea1n.<\/p>\n<p>\u0110\u1ec3 b\u1eaft \u0111\u1ea7u s\u1eed d\u1ee5ng Clinic Evaluator, li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i ho\u1eb7c \u0111\u1eb7t h\u00e0ng m\u1ed9t l\u1ea7n \u0111\u1ea7u ti\u00ean trong Web-shop c\u1ee7a ch\u00fang t\u00f4i. H\u00e3y ch\u1eafc ch\u1eafn r\u1eb1ng b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i b\u1ea1n c\u1ea7n v\u1edbi Clinic Evaluator.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0110\u00f4i khi c\u00f3 th\u1ec3 kh\u00f3 \u0111\u1ec3 kh\u00e1ch h\u00e0ng tr\u1ea3 l\u1eddi b\u1eb1ng email ho\u1eb7c sms. \u0110\u00f4i khi kh\u00f4ng th\u1ec3 chia s\u1ebb th\u00f4ng tin n\u00e0y m\u00e0 kh\u00f4ng g\u1eb7p v\u1ea5n \u0111\u1ec1 v\u1edbi c\u00e1c quy \u0111\u1ecbnh n\u1ed9i b\u1ed9 c\u1ee7a ph\u00f2ng\u2026<\/p>\n","protected":false},"author":0,"featured_media":9642,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-26464","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-1125.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26464","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/comments?post=26464"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26464\/revisions"}],"predecessor-version":[{"id":26465,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26464\/revisions\/26465"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/media\/9642"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/media?parent=26464"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/categories?post=26464"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/tags?post=26464"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}