{"id":26452,"date":"2017-12-16T19:19:00","date_gmt":"2017-12-16T18:19:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=26452"},"modified":"2017-12-16T19:19:00","modified_gmt":"2017-12-16T18:19:00","slug":"how-to-create-automated-phone-survey-calls-with-the-help-of-caller-id-lists-and-examinare","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/news\/how-to-create-automated-phone-survey-calls-with-the-help-of-caller-id-lists-and-examinare\/","title":{"rendered":"C\u00e1ch t\u1ea1o cu\u1ed9c kh\u1ea3o s\u00e1t \u0111i\u1ec7n tho\u1ea1i t\u1ef1 \u0111\u1ed9ng d\u1ec5 d\u00e0ng"},"content":{"rendered":"

Examinare C\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t \u0111i\u1ec7n tho\u1ea1i c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng c\u00f9ng v\u1edbi h\u1ec7 th\u1ed1ng \u0111i\u1ec7n tho\u1ea1i y\u00eau th\u00edch c\u1ee7a b\u1ea1n. Mi\u1ec5n l\u00e0 h\u1ec7 th\u1ed1ng m\u00e0 b\u1ea1n s\u1eed d\u1ee5ng PBX (ho\u1eb7c b\u1ea5t k\u1ef3 th\u1ee9 g\u00ec b\u1ea1n s\u1eed d\u1ee5ng) c\u00f3 th\u1ec3 cung c\u1ea5p cho b\u1ea1n danh s\u00e1ch g\u1ecdi \u0111\u1ec3 g\u1eedi c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t \u0111i\u1ec7n tho\u1ea1i \u0111\u1ebfn sau \u0111\u00f3 b\u1ea1n c\u00f3 th\u1ec3 l\u1eadp l\u1ecbch c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t \u0111i\u1ec7n tho\u1ea1i t\u1ef1 \u0111\u1ed9ng d\u1ec5 d\u00e0ng v\u1edbi Examinare Phone Surveys API.<\/p>\n

B\u01b0\u1edbc 1: \u0110\u0103ng k\u00fd cho ph\u1ea7n m\u1edf r\u1ed9ng Phone Survey \u0111\u1ec3 \u0111\u01b0\u1ee3c k\u00edch ho\u1ea1t.<\/h2>\n

Khi \u1ee9ng d\u1ee5ng \u0111\u1ec3 k\u00edch ho\u1ea1t ch\u1ee9c n\u0103ng kh\u1ea3o s\u00e1t \u0111i\u1ec7n tho\u1ea1i c\u1ee7a b\u1ea1n, ch\u00fang t\u00f4i c\u0169ng c\u1ea7n k\u00edch ho\u1ea1t ID ng\u01b0\u1eddi g\u1ecdi c\u1ee7a b\u1ea1n. \u0110i\u1ec1u n\u00e0y \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n d\u1ec5 d\u00e0ng b\u1eb1ng c\u00e1ch li\u00ean h\u1ec7 v\u1edbi Examinare Support.<\/p>\n

B\u01b0\u1edbc 2: T\u1ea1o c\u00e2u h\u1ecfi Phone Survey c\u1ee7a b\u1ea1n.<\/h2>\n

Tr\u01b0\u1edbc khi t\u1ea3i l\u00ean t\u1eadp tin \u00e2m thanh, b\u1ea1n c\u1ea7n t\u1ea1o phi\u00ean b\u1ea3n v\u0103n b\u1ea3n c\u1ee7a cu\u1ed9c kh\u1ea3o s\u00e1t. D\u00f9ng ki\u1ec3u c\u00e2u h\u1ecfi “Qu\u00e1 tr\u00ecnh ch\u1ecdn l\u1ef1a” \u0111\u1ec3 t\u1ea1o c\u00e1c l\u1ef1a ch\u1ecdn 1 \u0111\u1ebfn 10. B\u1eb1ng c\u00e1ch n\u00e0y, C\u00f4ng c\u1ee5 kh\u1ea3o s\u00e1t Examinare c\u00f3 th\u1ec3 ph\u00e2n t\u00edch k\u1ebft qu\u1ea3 d\u1ec5 d\u00e0ng.<\/p>\n

B\u01b0\u1edbc 3: T\u1ea3i l\u00ean c\u00e1c t\u1eadp tin \u00e2m thanh ho\u1eb7c ghi l\u1ea1i n\u00f3 tr\u00ean m\u1ed7i c\u00e2u h\u1ecfi trong cu\u1ed9c kh\u1ea3o s\u00e1t.<\/h2>\n

B\u1ea1n c\u00f3 th\u1ec3 t\u1ea3i l\u00ean c\u00e1c t\u1eadp tin \u00e2m thanh c\u1ee7a ri\u00eang m\u00ecnh cho m\u1ed7i c\u00e2u h\u1ecfi b\u1eb1ng c\u00e1ch nh\u1ea5n v\u00e0o “Include file” v\u00e0 nh\u1ea5n v\u00e0o “Phone Surveys”. N\u1ebfu b\u1ea1n kh\u00f4ng c\u00f3 b\u1ea5t k\u1ef3 t\u1eadp tin ghi \u00e2m n\u00e0o th\u00ec b\u1ea1n c\u00f3 th\u1ec3 ghi \u00e2m tr\u1ef1c ti\u1ebfp v\u1edbi micr\u00f4 b\u00ean trong c\u00f4ng c\u1ee5 kh\u1ea3o s\u00e1t.<\/p>\n

B\u01b0\u1edbc 4: T\u1ea1o m\u1ed9t ng\u01b0\u1eddi d\u00f9ng th\u1eed nghi\u1ec7m \u0111\u1ec3 ki\u1ec3m tra cu\u1ed9c kh\u1ea3o s\u00e1t.<\/h2>\n

T\u1ea1o m\u1ed9t ng\u01b0\u1eddi nh\u1eadn trong t\u00e0i kho\u1ea3n Examinare c\u1ee7a b\u1ea1n bao g\u1ed3m m\u1ed9t s\u1ed1 \u0111i\u1ec7n tho\u1ea1i trong tr\u01b0\u1eddng S\u1ed1 \u0111i\u1ec7n tho\u1ea1i. \u0110\u1ea3m b\u1ea3o s\u1ed1 \u0111i\u1ec7n tho\u1ea1i l\u00e0 s\u1ed1 qu\u1ed1c t\u1ebf.<\/p>\n

B\u01b0\u1edbc 5: C\u00f4ng b\u1ed1 cu\u1ed9c kh\u1ea3o s\u00e1t c\u1ee7a b\u1ea1n nh\u01b0 m\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t ri\u00eang t\u01b0.<\/h2>\n

C\u00f4ng b\u1ed1 cu\u1ed9c kh\u1ea3o s\u00e1t nh\u01b0 m\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t web ri\u00eang v\u00e0 th\u1eed nghi\u1ec7m n\u00f3 tr\u00ean t\u00f9y ch\u1ecdn “T\u00ecm ki\u1ebfm \u0111i\u1ec7n tho\u1ea1i” v\u1edbi ng\u01b0\u1eddi d\u00f9ng th\u1eed nghi\u1ec7m c\u1ee7a b\u1ea1n. \u0110i\u1ec7n tho\u1ea1i c\u1ee7a b\u1ea1n s\u1ebd rung trong 2 ph\u00fat t\u1eeb khi b\u1ea1n g\u1eedi cu\u1ed9c kh\u1ea3o s\u00e1t \u0111i\u1ec7n tho\u1ea1i.<\/p>\n

B\u01b0\u1edbc 6: Kh\u1edfi \u0111\u1ed9ng Examinare API.<\/h2>\n

\u0110i \u0111\u1ebfn Settings -> Advanced settings v\u00e0 k\u00edch ho\u1ea1t Examinare API. Ghi l\u1ea1i chi ti\u1ebft v\u00e0 ti\u1ebfp t\u1ee5c b\u01b0\u1edbc ti\u1ebfp theo.<\/p>\n

B\u01b0\u1edbc 7: D\u00f9ng PHP cho v\u0103n b\u1ea3n m\u1eabu \u0111\u1ec3 k\u00edch ho\u1ea1t cu\u1ed9c g\u1ecdi kh\u1ea3o s\u00e1t \u0111i\u1ec7n tho\u1ea1i.<\/h2>\n

H\u00e3y ch\u00fa \u00fd: H\u1ea7u h\u1ebft c\u00e1c h\u1ec7 th\u1ed1ng \u0111i\u1ec7n tho\u1ea1i c\u00f3 c\u00e1c quy tr\u00ecnh ri\u00eang c\u1ee7a h\u1ecd \u0111\u1ec3 l\u1ea5y c\u00e1c h\u1ed3 s\u01a1 cu\u1ed9c g\u1ecdi. Ch\u00fang t\u00f4i kh\u00f4ng th\u1ec3 bao g\u1ed3m t\u1ea5t c\u1ea3 trong b\u00e0i h\u01b0\u1edbng d\u1eabn nh\u01b0ng n\u1ebfu b\u1ea1n li\u00ean h\u1ec7 v\u1edbi \u0111\u1ed9i h\u1ed7 tr\u1ee3 t\u1ea1isupport@examinare.com<\/a>H\u1ecd c\u00f3 th\u1ec3 gi\u00fap anh t\u00ecm ra c\u00e1ch ch\u00ednh x\u00e1c \u0111\u1ec3 l\u1ea5y l\u1ea1i h\u1ed3 s\u01a1 cu\u1ed9c g\u1ecdi trong th\u1eddi gian th\u1ef1c.<\/p>\n

M\u00e3 sau \u0111\u00e2y s\u1ebd gi\u00fap b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c cu\u1ed9c g\u1ecdi kh\u1ea3o s\u00e1t \u0111\u01b0\u1ee3c g\u1eedi.<\/p>\n

[CodeSample file=”connect_phonesurvey_example_post”]<\/p>\n

B\u01b0\u1edbc 8: C\u1ea5u h\u00ecnh t\u00f9y ch\u1ecdn nh\u01b0 m\u1ed9t cronjob<\/h2>\n

C\u00f3 nhi\u1ec1u c\u00e1ch \u0111\u1ec3 g\u1eedi y\u00eau c\u1ea7u kh\u1ea3o s\u00e1t \u0111i\u1ec7n tho\u1ea1i. N\u1ebfu b\u1ea1n kh\u00f4ng mu\u1ed1n d\u00f9ng n\u00f3 th\u1ee7 c\u00f4ng trong m\u00e3 PHP kh\u00e1c th\u00ec b\u1ea1n c\u00f3 th\u1ec3 c\u00e0i \u0111\u1eb7t c\u00f4ng vi\u1ec7c nh\u01b0 m\u1ed9t c\u00f4ng vi\u1ec7c crontab \u0111\u01b0\u1ee3c s\u1eafp x\u1ebfp nh\u01b0 th\u1ebf n\u00e0y \u0111\u1ec3 ch\u1ea1y m\u1ed7i ph\u00fat.<\/p>\n

* * * * * wget -O \/dev\/null -q http:\/\/urltoyourphpfile\/cron.php<\/p>\n","protected":false},"excerpt":{"rendered":"

Examinare C\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t \u0111i\u1ec7n tho\u1ea1i c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng c\u00f9ng v\u1edbi h\u1ec7 th\u1ed1ng \u0111i\u1ec7n tho\u1ea1i y\u00eau th\u00edch c\u1ee7a b\u1ea1n. Mi\u1ec5n l\u00e0 h\u1ec7 th\u1ed1ng m\u00e0 b\u1ea1n s\u1eed d\u1ee5ng PBX (ho\u1eb7c b\u1ea5t k\u1ef3 th\u1ee9\u2026<\/p>\n","protected":false},"author":0,"featured_media":9447,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-26452","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-1099.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26452","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/comments?post=26452"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26452\/revisions"}],"predecessor-version":[{"id":26453,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26452\/revisions\/26453"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/media\/9447"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/media?parent=26452"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/categories?post=26452"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/tags?post=26452"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}