{"id":26404,"date":"2017-05-11T13:17:00","date_gmt":"2017-05-11T11:17:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=26404"},"modified":"2017-05-11T13:17:00","modified_gmt":"2017-05-11T11:17:00","slug":"meet-why-cancel-a-solution-that-uncovers-why-customers-unsubscribe-from-your-services","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/news\/2017\/05\/11\/meet-why-cancel-a-solution-that-uncovers-why-customers-unsubscribe-from-your-services\/","title":{"rendered":"H\u00e3y g\u1eb7p Why Cancel, m\u1ed9t gi\u1ea3i ph\u00e1p cho th\u1ea5y t\u1ea1i sao kh\u00e1ch h\u00e0ng h\u1ee7y \u0111\u0103ng k\u00fd d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n."},"content":{"rendered":"

Kh\u00f4ng c\u00f3 g\u00ec l\u00e0 th\u1ea5t v\u1ecdng h\u01a1n l\u00e0 m\u1ea5t kh\u00e1ch h\u00e0ng. B\u1ea1n b\u1ecf th\u1eddi gian, c\u00f4ng s\u1ee9c, ti\u1ec1n b\u1ea1c \u0111\u1ec3 thu h\u00fat ng\u01b0\u1eddi d\u00f9ng \u0111\u1ebfn v\u1edbi doanh nghi\u1ec7p c\u1ee7a m\u00ecnh, nh\u01b0ng h\u1ecd h\u1ee7y \u0111\u0103ng k\u00fd ho\u1eb7c t\u00e0i kho\u1ea3n d\u1ecbch v\u1ee5 trong m\u1ed9t th\u1eddi gian ng\u1eafn. \u00dd t\u01b0\u1edfng \u0111\u1ea7u ti\u00ean m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 c\u00f3 l\u00e0 n\u00f3 kh\u00f4ng \u0111\u1ee7 ti\u1ec1n \u0111\u1ea7u t\u01b0 v\u00e0o marketing, qu\u1ea3ng c\u00e1o, ch\u01b0\u01a1ng tr\u00ecnh li\u00ean k\u1ebft v\u00e0 t\u01b0\u01a1ng t\u1ef1 trong c\u00f4ng ty c\u1ee7a b\u1ea1n. C\u00f3 th\u1ec3.<\/p>\n

Tuy nhi\u00ean, c\u1ed1 g\u1eafng \u0111\u1ea7u t\u01b0 c\u00e0ng nhi\u1ec1u c\u00e0ng t\u1ed1t b\u1ea1n kh\u00f4ng bao gi\u1edd bi\u1ebft ch\u00ednh x\u00e1c ng\u01b0\u1eddi \u0111\u00f3 \u0111ang t\u00ecm ki\u1ebfm g\u00ec trong d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n. C\u00f3 l\u1ebd b\u1ea1n \u0111\u00e3 \u0111\u01b0a ra nh\u1eefng k\u1ef3 v\u1ecdng sai l\u1ea7m v\u1edbi v\u0103n b\u1ea3n tr\u00ean trang web c\u1ee7a b\u1ea1n, ho\u1eb7c d\u1ecbch v\u1ee5 kh\u00f4ng d\u1ec5 s\u1eed d\u1ee5ng, ho\u1eb7c \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh \u0111\u00e3 \u0111\u01b0a ra m\u1ed9t k\u1ebf ho\u1ea1ch gi\u00e1 r\u1ebb h\u01a1n, ho\u1eb7c b\u1ea3n tin c\u1ee7a b\u1ea1n qu\u00e1 kh\u00f3 ch\u1ecbu. C\u00e1c l\u00fd do \u0111\u1ec3 m\u1ea5t kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 kh\u00e1c nhau v\u00e0 b\u1eb1ng c\u00e1ch h\u01b0\u1edbng n\u1ed7 l\u1ef1c c\u1ee7a b\u1ea1n \u0111\u1ebfn khu v\u1ef1c \u0111\u00fang b\u1ea1n c\u00f3 th\u1ec3 kh\u00f4ng ch\u1ec9 ti\u1ebft ki\u1ec7m c\u00e1c kho\u1ea3n \u0111\u1ea7u t\u01b0 t\u00e0i ch\u00ednh m\u00e0 c\u00f2n t\u0103ng t\u1ed1c s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p c\u1ee7a b\u1ea1n.<\/p>\n

\u0110\u00f3 l\u00e0 l\u00fd do t\u1ea1i sao ch\u00fang t\u00f4i \u0111\u00e3 ph\u00e1t tri\u1ec3n Why Cancel, m\u1ed9t gi\u1ea3i ph\u00e1p cho vi\u1ec7c theo d\u00f5i t\u1ef1 \u0111\u1ed9ng c\u1ee7a d\u1ecbch v\u1ee5 h\u1ee7y v\u00e0 kh\u00f4ng \u0111\u0103ng k\u00fd.<\/p>\n

Why Cancel ho\u1ea1t \u0111\u1ed9ng nh\u01b0 th\u1ebf n\u00e0o?<\/h2>\n

1) Khi m\u1ed9t kh\u00e1ch h\u00e0ng h\u1ee7y d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n ho\u1eb7c ch\u1ecdn ra kh\u1ecfi tin t\u1ee9c c\u1ee7a b\u1ea1n, Why Cancel b\u1eaft \u0111\u01b0\u1ee3c t\u00ean, email v\u00e0 ID \u0111\u0103ng k\u00fd c\u1ee7a h\u1ecd.
2) Sau khi ho\u00e0n th\u00e0nh qu\u00e1 tr\u00ecnh h\u1ee7y, kh\u00e1ch h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c \u0111\u1eb7t v\u00e0o h\u00e0ng \u0111\u1ee3i v\u00e0 s\u1ebd \u0111\u01b0\u1ee3c g\u1eedi m\u1ed9t l\u1eddi m\u1eddi \u0111\u1ec3 tr\u1ea3 l\u1eddi m\u1ed9t ho\u1eb7c m\u1ed9t v\u00e0i c\u00e2u h\u1ecfi nh\u1ecf v\u1ec1 kinh nghi\u1ec7m c\u1ee7a m\u00ecnh, nh\u1eefng g\u00ec anh \u1ea5y th\u00edch, kh\u00f4ng th\u00edch ho\u1eb7c kh\u00f4ng t\u00ecm th\u1ea5y trong d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n. L\u1eddi m\u1eddi s\u1ebd \u0111\u01b0\u1ee3c g\u1eedi trong m\u1ed9t kho\u1ea3ng th\u1eddi gian, b\u1ea1n c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh trong thi\u1ebft l\u1eadp c\u0169ng nh\u01b0 m\u1ed9t nh\u1eafc nh\u1edf t\u1ef1 \u0111\u1ed9ng trong tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng b\u1ecf qua ho\u1eb7c b\u1ecf l\u1ee1 l\u1eddi m\u1eddi \u0111\u1ea7u ti\u00ean.
3) Why Cancel t\u00ednh to\u00e1n c\u00e1c c\u00e2u tr\u1ea3 l\u1eddi nh\u1eadn \u0111\u01b0\u1ee3c v\u00e0 hi\u1ec3n th\u1ecb k\u1ebft qu\u1ea3 trong th\u1eddi gian th\u1ef1c. Gi\u1edd anh c\u00f3 th\u1ec3 x\u1eed l\u00fd ch\u00fang v\u00e0 tr\u00ean c\u01a1 s\u1edf nh\u1eadn \u0111\u01b0\u1ee3c b\u1eaft \u0111\u1ea7u h\u00e0nh \u0111\u1ed9ng \u0111\u1ec3 c\u00f3 \u00edt kh\u00e1ch h\u00e0ng h\u01a1n \u0111\u1ec3 h\u1ee7y \u0111\u0103ng k\u00fd. N\u1ebfu b\u1ea1n b\u1ecb m\u1eafc k\u1eb9t, c\u00e1c c\u1ed1 v\u1ea5n c\u1ee7a ch\u00fang t\u00f4i lu\u00f4n s\u1eb5n s\u00e0ng gi\u00fap b\u1ea1n t\u00ecm ra c\u00e1ch \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 mong mu\u1ed1n.<\/p>\n

T\u00ednh n\u0103ng c\u1ee7a Why Cancel l\u00e0 g\u00ec?<\/h2>\n

– D\u1ecbch v\u1ee5 t\u1ef1 \u0111\u1ed9ng.<\/strong>
Hi\u1ec7u n\u0103ng “Set-and-forget” l\u00e0 m\u1ed9t t\u00ednh n\u0103ng \u0111\u1eb7c bi\u1ec7t c\u1ee7a t\u1ea5t c\u1ea3 c\u00e1c d\u1ecbch v\u1ee5 Examinare. Khi b\u1ea1n \u0111\u00e3 c\u00e0i \u0111\u1eb7t to\u00e0n b\u1ed9 h\u1ec7 th\u1ed1ng, t\u1ea5t c\u1ea3 c\u00e1c vi\u1ec7c theo d\u00f5i, m\u1eddi email v\u00e0 nh\u1eafc nh\u1edf email s\u1ebd \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n v\u00e0 t\u1ef1 \u0111\u1ed9ng g\u1eedi b\u1edfi n\u00f3.
– d\u1ecbch v\u1ee5 c\u00f3 th\u1ec3 \u0111i\u1ec1u ch\u1ec9nh ho\u00e0n to\u00e0n.<\/strong>
B\u1ea1n quy\u1ebft \u0111\u1ecbnh bao nhi\u00eau v\u00e0 nh\u1eefng c\u00e2u h\u1ecfi n\u00e0o b\u1ea1n mu\u1ed1n h\u1ecfi kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh, c\u1eeda s\u1ed5 kh\u1ea3o s\u00e1t s\u1ebd tr\u00f4ng nh\u01b0 th\u1ebf n\u00e0o (\u0111\u1ed5i m\u00e0u v\u00e0 logo c\u1ee7a c\u00f4ng ty) v\u00e0 th\u00f4ng \u0111i\u1ec7p n\u00e0o kh\u00e1ch h\u00e0ng s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c.
– d\u1ecbch v\u1ee5 k\u1ebft n\u1ed1i v\u1edbi quy tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ee7a b\u1ea1n d\u1ec5 d\u00e0ng.<\/strong>
Kh\u00f4ng c\u1ea7n ph\u1ea3i vi\u1ebft c\u00e1c h\u00e0m ph\u1ee9c t\u1ea1p \u0111\u1ec3 li\u00ean k\u1ebft d\u00f2ng h\u1ee7y c\u1ee7a b\u1ea1n v\u00e0 Why Cancel. API c\u1ee7a ch\u00fang t\u00f4i \u0111\u00e3 \u0111\u01b0\u1ee3c chu\u1ea9n b\u1ecb v\u00e0 b\u1ea1n ch\u1ec9 c\u1ea7n ch\u00e8n hai kh\u1ed1i m\u00e3 v\u00e0o trang web c\u1ee7a m\u00ecnh \u0111\u1ec3 b\u1eaft \u0111\u1ea7u theo d\u00f5i nh\u1eefng ng\u01b0\u1eddi h\u1ee7y \u0111\u0103ng k\u00fd.
– D\u1eef li\u1ec7u c\u1ee7a anh \u0111\u01b0\u1ee3c b\u1ea3o v\u1ec7 v\u00e0 an to\u00e0n.<\/strong>
Ch\u00fang t\u00f4i, t\u1ea1i Examinare, coi l\u01b0u tr\u1eef d\u1eef li\u1ec7u r\u1ea5t nghi\u00eam t\u00fac. Why Cancel s\u1eed d\u1ee5ng Examinare API v\u00e0 t\u1ea5t c\u1ea3 th\u00f4ng tin v\u1ec1 kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n c\u00f9ng v\u1edbi k\u1ebft qu\u1ea3 kh\u1ea3o s\u00e1t \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef trong t\u00e0i kho\u1ea3n Examinare c\u1ee7a b\u1ea1n tr\u00ean m\u00e1y ch\u1ee7 \u0111\u00e1m m\u00e2y ti\u00eau chu\u1ea9n qu\u00e2n s\u1ef1 \u1edf EU, ch\u1ee7 y\u1ebfu \u1edf Th\u1ee5y \u0110i\u1ec3n. B\u1ea1n c\u00f3 th\u1ec3 ch\u1eafc ch\u1eafn r\u1eb1ng d\u1eef li\u1ec7u c\u1ee7a b\u1ea1n ho\u00e0n to\u00e0n an to\u00e0n v\u00e0 kh\u00f4ng ai c\u00f3 th\u1ec3 truy c\u1eadp v\u00e0o n\u00f3 ngo\u1ea1i tr\u1eeb b\u1ea1n.<\/p>\n

Why Cancel \u0111\u00e3 c\u00f3 s\u1eb5n, v\u00ec v\u1eady \u0111\u1eebng l\u00e3ng ph\u00ed th\u00eam ph\u00fat n\u00e0o n\u1eefa, \u0111\u0103ng k\u00fd t\u00e0i kho\u1ea3n, b\u1eaft \u0111\u1ea7u theo d\u00f5i c\u00e1c kh\u00e1ch h\u00e0ng h\u1ee7y, ph\u00e2n t\u00edch \u0111i\u1ec3m y\u1ebfu c\u1ee7a b\u1ea1n v\u00e0 ph\u00e1t tri\u1ec3n doanh nghi\u1ec7p c\u1ee7a b\u1ea1n.<\/p>\n","protected":false},"excerpt":{"rendered":"

Kh\u00f4ng c\u00f3 g\u00ec l\u00e0 th\u1ea5t v\u1ecdng h\u01a1n l\u00e0 m\u1ea5t kh\u00e1ch h\u00e0ng. B\u1ea1n b\u1ecf th\u1eddi gian, c\u00f4ng s\u1ee9c, ti\u1ec1n b\u1ea1c \u0111\u1ec3 thu h\u00fat ng\u01b0\u1eddi d\u00f9ng \u0111\u1ebfn v\u1edbi doanh nghi\u1ec7p c\u1ee7a m\u00ecnh, nh\u01b0ng h\u1ecd h\u1ee7y \u0111\u0103ng k\u00fd\u2026<\/p>\n","protected":false},"author":0,"featured_media":8433,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-26404","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-289.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26404","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/comments?post=26404"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26404\/revisions"}],"predecessor-version":[{"id":26405,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26404\/revisions\/26405"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/media\/8433"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/media?parent=26404"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/categories?post=26404"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/tags?post=26404"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}