{"id":26368,"date":"2014-04-18T06:33:00","date_gmt":"2014-04-18T04:33:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=26368"},"modified":"2014-04-18T06:33:00","modified_gmt":"2014-04-18T04:33:00","slug":"qualitative-market-research","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/news\/2014\/04\/18\/qualitative-market-research\/","title":{"rendered":"Nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng ch\u1ea5t l\u01b0\u1ee3ng l\u00e0 g\u00ec?"},"content":{"rendered":"<p>Nhi\u1ec1u c\u00f4ng ty ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi s\u1ef1 c\u1ea7n thi\u1ebft c\u1ee7a nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng do thi\u1ebfu th\u00f4ng tin trong nh\u1eefng ng\u00e0y \u0111\u1ea7u c\u1ee7a h\u1ecd, \u0111i v\u00e0o m\u1ed9t th\u1ecb tr\u01b0\u1eddng m\u1edbi ho\u1eb7c l\u00ean k\u1ebf ho\u1ea1ch m\u1ed9t s\u1ea3n ph\u1ea9m m\u1edbi. C\u00e1ch ti\u1ebfp c\u1eadn nh\u01b0 v\u1eady l\u00e0 h\u1ee3p l\u00fd, v\u00ec n\u00f3 gi\u00fap tr\u00e1nh c\u00e1c l\u1ed7i chi\u1ebfn l\u01b0\u1ee3c kh\u00f4ng mong mu\u1ed1n, \u0111i\u1ec1u ch\u1ec9nh k\u1ebf ho\u1ea1ch c\u1ee7a c\u00f4ng ty, \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c n\u00e0o c\u1ea7n ch\u00fa \u00fd v\u00e0 nh\u1eefng khu v\u1ef1c n\u00e0o kh\u00f4ng li\u00ean quan. Vi\u1ec7c nghi\u00ean c\u1ee9u v\u1ec1 s\u1edf th\u00edch c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng, y\u00eau c\u1ea7u v\u00e0 gi\u00e1m s\u00e1t li\u00ean t\u1ee5c t\u00ecnh h\u00ecnh c\u0169ng l\u00e0 m\u1ed9t th\u00e0nh ph\u1ea7n quan tr\u1ecdng c\u1ee7a chi\u1ebfn l\u01b0\u1ee3c ph\u00e1t tri\u1ec3n c\u1ee7a c\u00f4ng ty, kh\u00f4ng mu\u1ed1n t\u00ecm th\u1ea5y m\u00ecnh \u0111\u1eb1ng sau \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh ho\u1eb7c chia s\u1ebb c\u00e1c ph\u00e2n kh\u00fac th\u1ecb tr\u01b0\u1eddng m\u1ee5c ti\u00eau v\u1edbi h\u1ecd.<\/p>\n<p>C\u00f3 nhi\u1ec1u quan \u0111i\u1ec3m v\u00e0 c\u00e1ch ti\u1ebfp c\u1eadn kh\u00e1c nhau \u0111\u1ec3 th\u1ef1c hi\u1ec7n nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng. Tr\u01b0\u1edbc khi \u0111\u01b0a ra m\u1ed9t quy\u1ebft \u0111\u1ecbnh v\u1ec1 s\u1ef1 c\u1ea7n thi\u1ebft c\u1ee7a ch\u00fang, c\u1ea7n ph\u1ea3i x\u00e1c \u0111\u1ecbnh, nh\u1eefng g\u00ec ph\u00f9 h\u1ee3p nh\u1ea5t v\u1edbi chi\u1ebfn l\u01b0\u1ee3c v\u00e0 s\u1ea3n ph\u1ea9m c\u1ee7a c\u00f4ng ty. C\u00f3 nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng \u0111\u1ecbnh l\u01b0\u1ee3ng v\u00e0 \u0111\u1ecbnh t\u00ednh. Ch\u00fang t\u00f4i s\u1ebd d\u00e0nh b\u00e0i vi\u1ebft n\u00e0y cho l\u1ea7n cu\u1ed1i c\u00f9ng c\u1ee7a hai ng\u01b0\u1eddi.<\/p>\n<p>Nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng \u0111\u1ecbnh t\u00ednh gi\u00fap x\u00e1c \u0111\u1ecbnh c\u00e1c \u0111\u1ed9ng c\u01a1 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng v\u00e0 k\u1ef3 v\u1ecdng c\u1ee7a h\u1ecd v\u1ec1 m\u1ed9t s\u1ea3n ph\u1ea9m nh\u1ea5t \u0111\u1ecbnh. Kh\u00f4ng gi\u1ed1ng nh\u01b0 nghi\u00ean c\u1ee9u \u0111\u1ecbnh l\u01b0\u1ee3ng, d\u1ef1a tr\u00ean vi\u1ec7c thu th\u1eadp m\u1ed9t s\u1ed1 l\u01b0\u1ee3ng nh\u1ea5t \u0111\u1ecbnh \u00fd ki\u1ebfn c\u1ee7a ng\u01b0\u1eddi tr\u1ea3 l\u1eddi v\u00e0 cho ph\u00e9p \u0111\u01b0a ra k\u1ebft lu\u1eadn d\u1ef1a tr\u00ean d\u1eef li\u1ec7u th\u1ed1ng k\u00ea, nghi\u00ean c\u1ee9u ch\u1ea5t l\u01b0\u1ee3ng kh\u00f4ng \u0111\u01b0\u1ee3c ti\u00eau chu\u1ea9n h\u00f3a v\u00e0 cho ph\u00e9p gi\u1ea3 \u0111\u1ecbnh v\u1ec1 h\u00e0nh vi v\u00e0 ph\u1ea3n \u1ee9ng c\u1ee7a kh\u00e1ch h\u00e0ng, \u1ea3nh h\u01b0\u1edfng c\u1ee7a m\u1ed9t s\u1ed1 y\u1ebfu t\u1ed1 nh\u1ea5t \u0111\u1ecbnh \u0111\u1ebfn quy\u1ebft \u0111\u1ecbnh c\u1ee7a h\u1ecd. N\u00f3i c\u00e1ch kh\u00e1c, th\u1ee9 nh\u1ea5t d\u1ef1a tr\u00ean c\u00e1c con s\u1ed1 v\u00e0 th\u1ee9 hai d\u1ef1a tr\u00ean c\u00e1c t\u1eeb.<\/p>\n<p>\u0110\u00e2y l\u00e0 c\u00e1c nhi\u1ec7m v\u1ee5, \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft b\u1edfi nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng ch\u1ea5t l\u01b0\u1ee3ng:<\/p>\n<p>&#8211; Ki\u1ec3m tra y\u00eau c\u1ea7u v\u00e0 l\u00fd do mua h\u00e0ng h\u00f3a nh\u1ea5t \u0111\u1ecbnh;<\/p>\n<p>&#8211; Nghi\u00ean c\u1ee9u v\u1ec1 c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i, s\u1ea3n ph\u1ea9m v\u00e0 PR-ch\u00ednh s\u00e1ch nh\u1eadn th\u1ee9c;<\/p>\n<p>&#8211; \u0110\u00e1nh gi\u00e1 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng ho\u1eb7c d\u1ecbch v\u1ee5 kinh doanh.<\/p>\n<p>Nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng \u0111\u1ecbnh t\u00ednh cung c\u1ea5p m\u1ed9t c\u01a1 h\u1ed9i kh\u00f4ng ch\u1ec9 \u0111\u1ec3 ph\u00e2n t\u00edch \u0111\u1ed9ng l\u1ef1c v\u00e0 ph\u1ea3n \u1ee9ng nh\u1eadn th\u1ee9c c\u1ee7a ng\u01b0\u1eddi mua, m\u00e0 c\u00f2n do vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c k\u1ef9 thu\u1eadt \u0111\u1eb7c bi\u1ec7t, n\u00f3 ti\u1ebft l\u1ed9 c\u00e1c th\u00e0nh ph\u1ea7n v\u00f4 th\u1ee9c c\u1ee7a h\u00e0nh vi v\u00e0 ra quy\u1ebft \u0111\u1ecbnh trong m\u1ed9t s\u1ed1 \u0111i\u1ec1u ki\u1ec7n nh\u1ea5t \u0111\u1ecbnh.<\/p>\n<p>C\u00e1c ph\u01b0\u01a1ng ph\u00e1p ch\u00ednh c\u1ee7a nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng ch\u1ea5t l\u01b0\u1ee3ng l\u00e0 ph\u1ecfng v\u1ea5n s\u00e2u, nh\u00f3m t\u1eadp trung v\u00e0 ph\u1ecfng v\u1ea5n chuy\u00ean gia.<\/p>\n<p>Ph\u1ecfng v\u1ea5n s\u00e2u l\u00e0 m\u1ed9t cu\u1ed9c tr\u00f2 chuy\u1ec7n c\u00e1 nh\u00e2n kh\u00f4ng ch\u00ednh th\u1ee9c, \u0111\u01b0\u1ee3c t\u1ed5 ch\u1ee9c b\u1edfi nh\u00e0 t\u00e2m l\u00fd h\u1ecdc chuy\u00ean m\u00f4n theo k\u1ecbch b\u1ea3n \u0111\u01b0\u1ee3c chu\u1ea9n b\u1ecb s\u1eb5n s\u00e0ng. M\u1ee5c \u0111\u00edch c\u1ee7a cu\u1ed9c ph\u1ecfng v\u1ea5n nh\u01b0 v\u1eady l\u00e0 \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh ph\u1ea3n \u1ee9ng c\u1ee7a ng\u01b0\u1eddi tr\u1ea3 l\u1eddi, th\u00e1i \u0111\u1ed9 c\u1ee7a \u00f4ng \u1ea5y \u0111\u1ed1i v\u1edbi c\u00e1c v\u1ea5n \u0111\u1ec1 kh\u00e1c nhau. Nh\u00e0 t\u00e2m l\u00fd h\u1ecdc \u0111\u1ea9y ng\u01b0\u1eddi \u0111\u01b0\u1ee3c ph\u1ecfng v\u1ea5n \u0111\u1ec3 th\u1ea3o lu\u1eadn c\u00e1c ch\u1ee7 \u0111\u1ec1 quan t\u00e2m v\u00e0 ph\u00e2n t\u00edch h\u00e0nh \u0111\u1ed9ng c\u1ee7a anh ta. Th\u01b0\u1eddng th\u00ec m\u1ed9t ng\u01b0\u1eddi tr\u1ea3 l\u1eddi tham gia v\u00e0o cu\u1ed9c kh\u1ea3o s\u00e1t, nh\u01b0ng c\u0169ng c\u00f3 th\u1ec3 c\u00f3 hai ho\u1eb7c ba ng\u01b0\u1eddi tham gia. \u0110\u1ec3 nghi\u00ean c\u1ee9u v\u00e0 ph\u00e2n t\u00edch c\u00e1c ph\u1ea3n \u1ee9ng kh\u00f4ng n\u00f3i, vi\u1ec7c ghi h\u00ecnh video c\u1ee7a c\u00e1c cu\u1ed9c ph\u1ecfng v\u1ea5n \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n.<\/p>\n<p>Nh\u00f3m t\u1eadp trung l\u00e0 m\u1ed9t nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng ch\u1ea5t l\u01b0\u1ee3ng d\u1ef1a tr\u00ean cu\u1ed9c ph\u1ecfng v\u1ea5n t\u1eadp th\u1ec3 v\u1ec1 m\u1ed9t ch\u1ee7 \u0111\u1ec1 c\u1ee5 th\u1ec3. Nh\u00f3m bao g\u1ed3m 8-12 ng\u01b0\u1eddi tr\u1ea3 l\u1eddi \u0111\u01b0\u1ee3c ch\u1ecdn \u0111\u1eb7c bi\u1ec7t, h\u1ecd th\u1ea3o lu\u1eadn v\u1ec1 m\u1ed9t c\u00e2u h\u1ecfi c\u1ee5 th\u1ec3. Ghi h\u00ecnh video c\u0169ng \u0111\u01b0\u1ee3c t\u1ed5 ch\u1ee9c trong khi nghi\u00ean c\u1ee9u \u0111\u01b0\u1ee3c ti\u1ebfn h\u00e0nh. T\u00f9y thu\u1ed9c v\u00e0o qu\u00e1 tr\u00ecnh c\u1ee7a cu\u1ed9c tr\u00f2 chuy\u1ec7n, m\u1ed9t danh s\u00e1ch c\u00e1c c\u00e2u h\u1ecfi tranh ch\u1ea5p c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eeda ch\u1eefa ho\u1eb7c b\u1ed5 sung. Nh\u00f3m t\u1eadp trung l\u00e0 m\u1ed9t lo\u1ea1i nghi\u00ean c\u1ee9u ph\u1ed5 bi\u1ebfn, v\u00ec t\u00ednh linh ho\u1ea1t v\u00e0 hi\u1ec7u qu\u1ea3 c\u1ee7a n\u00f3, c\u0169ng nh\u01b0 c\u01a1 h\u1ed9i \u0111\u1ec3 hi\u1ec3u \u0111\u01b0\u1ee3c nguy\u00ean nh\u00e2n c\u1ee7a h\u00e0nh vi v\u00e0 \u0111\u1ed9ng c\u01a1 c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<p>Ph\u1ecfng v\u1ea5n chuy\u00ean gia l\u00e0 m\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t, c\u00e1c th\u00e0nh vi\u00ean l\u00e0 c\u00e1c chuy\u00ean gia trong m\u1ed9t l\u0129nh v\u1ef1c c\u1ee5 th\u1ec3. N\u00f3 cho ph\u00e9p t\u1ed5ng qu\u00e1t ki\u1ebfn \u200b\u200bth\u1ee9c l\u00fd thuy\u1ebft v\u00e0 kinh nghi\u1ec7m th\u1ef1c t\u1ebf c\u1ee7a c\u00e1c chuy\u00ean gia trong c\u00e2u h\u1ecfi nghi\u00ean c\u1ee9u. S\u1ef1 \u0111\u00e1ng tin c\u1eady v\u00e0 li\u00ean quan c\u1ee7a th\u00f4ng tin nh\u1eadn \u0111\u01b0\u1ee3c trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y l\u00e0 r\u1ea5t cao, v\u00e0 kh\u1ea3o s\u00e1t chuy\u00ean gia c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p, n\u01a1i m\u00e0 kh\u1ea3o s\u00e1t \u0111\u1ecbnh l\u01b0\u1ee3ng kh\u00f4ng th\u1ec3 ho\u1eb7c kh\u00f4ng hi\u1ec7u qu\u1ea3. Vi\u1ec7c ph\u00e2n t\u00edch v\u00e0 x\u1eed l\u00fd d\u1eef li\u1ec7u thu th\u1eadp sau \u0111\u00f3 l\u00e0 r\u1ea5t quan tr\u1ecdng trong lo\u1ea1i nghi\u00ean c\u1ee9u n\u00e0y.<\/p>\n<p>D\u00f9 b\u1ea1n mu\u1ed1n th\u1ef1c hi\u1ec7n lo\u1ea1i nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng n\u00e0o, h\u1ee3p t\u00e1c v\u1edbi Examinare s\u1ebd gi\u00fap c\u00f4ng vi\u1ec7c thu\u1eadn ti\u1ec7n v\u00e0 hi\u1ec7u qu\u1ea3 h\u01a1n. Ch\u00fang t\u00f4i h\u1ed7 tr\u1ee3 vi\u1ec7c th\u1ef1c hi\u1ec7n kh\u1ea3o s\u00e1t v\u00e0 c\u0169ng c\u00f3 th\u1ec3 \u0111\u1ea3m nh\u1eadn to\u00e0n b\u1ed9 c\u00f4ng vi\u1ec7c cho b\u1ea1n. N\u1ebfu b\u1ea1n quan t\u00e2m \u0111\u1ebfn nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng \u0111\u1ecbnh t\u00ednh, h\u00e3y li\u00ean h\u1ec7 v\u1edbi Examinare \u0111\u1ec3 t\u00ecm hi\u1ec3u v\u1ec1 d\u1ecbch v\u1ee5 kh\u1ea3o s\u00e1t v\u00e0 nghi\u00ean c\u1ee9u tr\u1ef1c tuy\u1ebfn.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nhi\u1ec1u c\u00f4ng ty ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi s\u1ef1 c\u1ea7n thi\u1ebft c\u1ee7a nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng do thi\u1ebfu th\u00f4ng tin trong nh\u1eefng ng\u00e0y \u0111\u1ea7u c\u1ee7a h\u1ecd, \u0111i v\u00e0o m\u1ed9t th\u1ecb tr\u01b0\u1eddng m\u1edbi ho\u1eb7c l\u00ean k\u1ebf\u2026<\/p>\n","protected":false},"author":0,"featured_media":7692,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-26368","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-56.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26368","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/comments?post=26368"}],"version-history":[{"count":2,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26368\/revisions"}],"predecessor-version":[{"id":26482,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26368\/revisions\/26482"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/media\/7692"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/media?parent=26368"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/categories?post=26368"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/tags?post=26368"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}