{"id":26324,"date":"2013-10-15T11:00:00","date_gmt":"2013-10-15T09:00:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=26324"},"modified":"2013-10-15T11:00:00","modified_gmt":"2013-10-15T09:00:00","slug":"customer-satisfaction-survey-email","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/news\/2013\/10\/15\/customer-satisfaction-survey-email\/","title":{"rendered":"T\u1ea1i sao g\u1eedi email kh\u1ea3o s\u00e1t h\u00e0i l\u00f2ng kh\u00e1ch h\u00e0ng?"},"content":{"rendered":"

Nhi\u1ec1u ng\u01b0\u1eddi ng\u00e0y nay \u0111ang c\u0103ng th\u1eb3ng v\u00e0 s\u1ef1 k\u00edch th\u00edch c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng bong b\u00f3ng n\u1ebfu kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n th\u1ea5y b\u1ea1n l\u00e0 m\u1ed9t ng\u01b0\u1eddi l\u00e0m phi\u1ec1n h\u1ecd khi h\u1ecd l\u00e0m vi\u1ec7c, do \u0111\u00f3 ch\u00fang t\u00f4i khuy\u1ebfn c\u00e1o b\u1ea1n g\u1eedi cu\u1ed9c kh\u1ea3o s\u00e1t s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng qua email. C\u00f3 r\u1ea5t nhi\u1ec1u l\u1ee3i \u00edch cho c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t v\u1ec1 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng b\u1eb1ng email, b\u1ea1n c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng gi\u1ea3m chi ph\u00ed n\u1ed9i b\u1ed9 c\u1ee7a m\u00ecnh v\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n kh\u00f4ng c\u1ea3m th\u1ea5y “r\u1ed1i lo\u1ea1n”. B\u1eb1ng c\u00e1ch \u0111\u00f3, b\u1ea1n s\u1ebd c\u00f3 t\u1ef7 l\u1ec7 ph\u1ea3n h\u1ed3i cao h\u01a1n n\u1ebfu b\u1ea1n \u0111\u00e3 g\u1eedi qua c\u00e1c ph\u01b0\u01a1ng ti\u1ec7n truy\u1ec1n th\u1ed1ng nh\u01b0 th\u01b0.<\/p>\n

Nh\u1eefng l\u1ee3i \u00edch l\u00e0 nhi\u1ec1u.<\/h2>\n

H\u00e3y \u0111\u1eb7t ra hai v\u00ed d\u1ee5, v\u00ed d\u1ee5 \u0111\u1ea7u ti\u00ean l\u00e0 n\u1ebfu b\u1ea1n g\u1eedi cu\u1ed9c kh\u1ea3o s\u00e1t kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n qua th\u01b0 truy\u1ec1n th\u1ed1ng v\u00e0 v\u00ed d\u1ee5 th\u1ee9 hai l\u00e0 qua email. Ch\u00fang t\u00f4i s\u1ebd ki\u1ec3m tra th\u1eddi gian v\u00e0 gi\u00e1 c\u1ea3, th\u1eddi gian c\u1ea7n thi\u1ebft \u0111\u1ec3 b\u1ea1n t\u1ea1o ra c\u00e2u h\u1ecfi, g\u1eedi c\u00e2u h\u1ecfi, g\u1eedi nh\u1eafc nh\u1edf v\u00e0 cu\u1ed1i c\u00f9ng nh\u01b0ng kh\u00f4ng k\u00e9m ph\u1ea7n quan tr\u1ecdng l\u00e0 ph\u00e2n t\u00edch k\u1ebft qu\u1ea3 kh\u1ea3o s\u00e1t. Ch\u00fang t\u00f4i b\u1eaft \u0111\u1ea7u b\u1eb1ng c\u00e1ch so s\u00e1nh vi\u1ec7c t\u1ea1o ra c\u00e1c c\u00e2u h\u1ecfi kh\u1ea3o s\u00e1t th\u1ef1c t\u1ebf, m\u00e0 ch\u00fang t\u00f4i g\u1ecdi l\u00e0 thi\u1ebft k\u1ebf c\u00e2u h\u1ecfi.<\/p>\n

Gi\u1ea3i th\u00edch cho c\u00e1c t\u00ednh to\u00e1n v\u00e0 b\u01b0\u1edbc.<\/h2>\n

Tr\u01b0\u1edbc khi ch\u00fang ta b\u1eaft \u0111\u1ea7u \u0111i qua c\u00e1c b\u01b0\u1edbc d\u01b0\u1edbi \u0111\u00e2y, ch\u00fang ta c\u1ea7n ph\u1ea3i l\u00e0m m\u1ed9t v\u00e0i \u0111i\u1ec1u r\u00f5 r\u00e0ng tr\u01b0\u1edbc. Ch\u00fang t\u00f4i \u0111\u00e3 t\u1ea1o ra c\u00e1c t\u00ednh to\u00e1n cho “kh\u1ea3o s\u00e1t th\u1ecfa m\u00e3n kh\u00e1ch h\u00e0ng b\u01b0u ch\u00ednh” trong m\u1ed7i b\u01b0\u1edbc nh\u01b0 m\u1ed9t ph\u1ea7n ri\u00eang bi\u1ec7t v\u00e0 th\u1ef1c s\u1ef1 “m\u1eadu d\u1ecbch” gi\u00e1 th\u1ea5p cho th\u01b0 \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c m\u1ed9t “\u01b0u th\u1ebf” th\u1ef1c s\u1ef1 kh\u00f4ng c\u00f3 th\u1eadt s\u1ef1 \u1edf \u0111\u00f3 trong cu\u1ed9c s\u1ed1ng th\u1ef1c t\u1ebf, nh\u01b0ng ch\u00fang t\u00f4i mu\u1ed1n m\u1ed9t so s\u00e1nh c\u00f4ng b\u1eb1ng. Ch\u00fang t\u00f4i ch\u01b0a l\u00e0m r\u00f5 c\u00e1c kh\u00eda c\u1ea1nh m\u00f4i tr\u01b0\u1eddng c\u1ee7a s\u1ef1 so s\u00e1nh n\u00e0y. C\u00e1c t\u00ednh to\u00e1n l\u00e0 \u1edf \u0111\u00f3 cho kh\u1ea3o s\u00e1t s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng b\u1eb1ng th\u01b0 m\u1ed9t gi\u00e1 tr\u1ecb 1 x 2, \u0111\u00e2y l\u00e0 gi\u00e1 phong b\u00ec + b\u01b0u ch\u00ednh x 2 v\u00ec ch\u00fang t\u00f4i s\u1ebd g\u1eedi m\u1ed9t phong b\u00ec tr\u1edf l\u1ea1i cho kh\u00e1ch h\u00e0ng. C\u1ea3 hai l\u1ef1a ch\u1ecdn trong m\u1ed7i giai \u0111o\u1ea1n \u0111\u01b0\u1ee3c \u0111\u00e1nh d\u1ea5u “d\u1eef d\u1ed9i” v\u00e0 t\u00e1ch bi\u1ec7t v\u1edbi m\u1ed9t \u0111\u01b0\u1eddng.<\/p>\n

So s\u00e1nh<\/h2>\n

1. Thi\u1ebft k\u1ebf m\u1eabu.<\/h2>\n

Ch\u00fang ta b\u1eaft \u0111\u1ea7u v\u1edbi k\u1ebf ho\u1ea1ch c\u1ee7a cu\u1ed9c kh\u1ea3o s\u00e1t v\u1ec1 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng, ai n\u00ean nh\u1eadn b\u1ea3ng c\u00e2u h\u1ecfi? Ch\u00fang t\u00f4i khuy\u1ebfn c\u00e1o n\u1ebfu b\u1ea1n c\u00f3 d\u01b0\u1edbi 500 kh\u00e1ch h\u00e0ng r\u1eb1ng b\u1ea1n g\u1eedi cu\u1ed9c kh\u1ea3o s\u00e1t h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng cho m\u1ecdi ng\u01b0\u1eddi b\u1ea5t k\u1ec3 h\u1ecd c\u00f3 ho\u1ea1t \u0111\u1ed9ng trong n\u0103m ngo\u00e1i hay kh\u00f4ng. Tuy nhi\u00ean, kh\u00f4ng \u0111\u01b0\u1ee3c khuy\u1ebfn c\u00e1o r\u1eb1ng b\u1ea1n g\u1eedi cu\u1ed9c kh\u1ea3o s\u00e1t s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n cho m\u1ed9t kh\u00e1ch h\u00e0ng \u0111\u00e3 mua m\u1ed9t m\u1eb7t h\u00e0ng cho 3 n\u0103m tr\u01b0\u1edbc, ph\u1ea3n h\u1ed3i c\u1ee7a h\u1ecd c\u00f3 th\u1ec3 cho m\u1ed9t c\u01a1 s\u1edf r\u1ea5t kh\u00f4ng \u0111\u00e1ng tin c\u1eady cho k\u1ebft qu\u1ea3. K\u1ebf ho\u1ea1ch nh\u01b0 v\u1eady ph\u1ea3i \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n cho c\u1ea3 Mail v\u00e0 E-mail, nh\u01b0ng ch\u00fang t\u00f4i \u0111\u00e3 gi\u1ea3 \u0111\u1ecbnh r\u1eb1ng trong “Customer Satisfaction Survey Post” b\u1ea1n t\u1ef1 t\u1ea1o ra c\u00e1c c\u00e2u h\u1ecfi v\u00e0 trong “Customer Satisfaction Survey Email” ch\u00fang t\u00f4i t\u1ea1i Examinare t\u1ea1o ra ch\u00fang cho b\u1ea1n th\u00f4ng qua m\u1ed9t d\u1ef1 \u00e1n mua.<\/p>\n

M\u1ed9t khi b\u1ea1n \u0111\u00e3 l\u00ean k\u1ebf ho\u1ea1ch ai s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c cu\u1ed9c kh\u1ea3o s\u00e1t Th\u1ecfa m\u00e3n Kh\u00e1ch h\u00e0ng, \u0111\u00f3 l\u00e0 l\u00fac \u0111\u1ec3 xem nh\u1eefng c\u00e2u h\u1ecfi b\u1ea1n n\u00ean g\u1eedi cho h\u1ecd. B\u1ea1n c\u00f3 th\u1ec3 t\u1ef1 t\u1ea1o c\u00e2u h\u1ecfi ho\u1eb7c nh\u1eadn s\u1ef1 gi\u00fap \u0111\u1ee1 t\u1eeb m\u1ed9t c\u1ed1 v\u1ea5n t\u1ea1o ra n\u00f3 cho b\u1ea1n. Ch\u00fang t\u00f4i \u0111\u00e3 ch\u1ecdn \u0111\u1ec3 bao g\u1ed3m trong c\u00e1c t\u00ednh to\u00e1n n\u00e0y r\u1eb1ng b\u1ea1n \u0111ang t\u1ef1 l\u00e0m \u0111i\u1ec1u \u0111\u00f3 khi b\u1ea1n g\u1eedi qua th\u01b0, nh\u01b0ng b\u1ea1n c\u1ea7n s\u1ef1 gi\u00fap \u0111\u1ee1 c\u1ee7a Examinare n\u1ebfu b\u1ea1n s\u1ebd g\u1eedi m\u1ed9t email.<\/p>\n

Kh\u1ea3o s\u00e1t th\u1ecfa m\u00e3n kh\u00e1ch h\u00e0ng:<\/strong>1 140 \u20ac (20 gi\u1edd \/ 57 \u20ac m\u1ed7i gi\u1edd.)<\/p>\n

Ch\u00fang t\u00f4i \u0111\u00e3 ch\u1ecdn l\u00e0m vi\u1ec7c v\u1edbi 57 \u20ac \/ gi\u1edd v\u00ec \u0111\u00e2y l\u00e0 gi\u1edd t\u01b0 v\u1ea5n \u0111\u01b0\u1ee3c t\u00ednh to\u00e1n th\u01b0\u1eddng xuy\u00ean nh\u1ea5t trong m\u1ed9t l\u0129nh v\u1ef1c chung \u1edf Th\u1ee5y \u0110i\u1ec3n. 20 gi\u1edd v\u00ec b\u1ea1n ph\u1ea3i t\u00ednh to\u00e1n r\u1eb1ng b\u1ea1n s\u1ebd b\u1ecb r\u1ed1i lo\u1ea1n b\u1edfi c\u00e1c c\u00f4ng vi\u1ec7c kh\u00e1c v\u00e0 ph\u1ea3i b\u1eaft \u0111\u1ea7u l\u1ea1i, c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y c\u1ee7a b\u1ea1n kh\u00f4ng d\u1eebng l\u1ea1i ch\u1ec9 v\u00ec b\u1ea1n \u0111ang l\u00e0m vi\u1ec7c tr\u00ean m\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t Th\u1ecfa m\u00e3n Kh\u00e1ch h\u00e0ng.<\/p>\n\n

Email:<\/strong>1 015 \u20ac (Gi\u00e1 m\u1ed9t l\u1ea7n)<\/p>\n

T\u1ea5t c\u1ea3 kh\u00e1ch h\u00e0ng c\u1ee7a Examinare c\u00f3 th\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c m\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c t\u1ea1o ra v\u1edbi gi\u00e1 t\u1ed1t. \u0110\u00e2y l\u00e0 m\u1ed9t gi\u00e1 \u0111\u1eb7c bi\u1ec7t t\u1ed1t n\u1ebfu b\u1ea1n \u0111\u00e3 c\u00f3 ho\u1eb7c \u0111\u0103ng k\u00fd m\u1ed9t t\u00e0i kho\u1ea3n “Unlimited Edition”. Ch\u00fang t\u00f4i t\u1ea1o ra c\u00e1c c\u00e2u h\u1ecfi kh\u1ea3o s\u00e1t h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 ch\u00e8n n\u00f3 tr\u1ef1c ti\u1ebfp v\u00e0o t\u00e0i kho\u1ea3n c\u1ee7a b\u1ea1n \u0111\u1ec3 n\u00f3 s\u1eb5n s\u00e0ng cho vi\u1ec7c ph\u00e2n ph\u1ed1i c\u1ee7a b\u1ea1n.<\/p>\n

2. S\u1ef1 ph\u00e2n ph\u1ed1i \u0111\u1ea7u ti\u00ean.<\/h2>\n

Kh\u1ea3o s\u00e1t th\u1ecfa m\u00e3n kh\u00e1ch h\u00e0ng:<\/strong>Khi b\u1ea1n g\u1eedi th\u01b0 c\u1ee7a b\u1ea1n qua b\u01b0u \u0111i\u1ec7n, ch\u00fang t\u00f4i \u0111\u00e3 ch\u1ecdn l\u00e0m vi\u1ec7c v\u1edbi m\u1ed9t “gi\u00e1 in” v\u00e0 bao g\u1ed3m ph\u00ed theo gi\u1edd + “D\u1ecbch v\u1ee5 in” + chi ph\u00ed phong b\u00ec + phong b\u00ec tr\u1ea3 l\u1ea1i.<\/p>\n

500 ng\u01b0\u1eddi nh\u1eadn = 5 gi\u1edd (5 gi\u1edd x 57 \u20ac \/ gi\u1edd = 285 \u20ac) + 500 g\u1eedi th\u01b0, gi\u00e1 c\u1ea3 ph\u1ea3i ch\u0103ng 1\u20ac x 2 (500 x 1\u20ac x 2 = 500 \u20ac)<\/p>\n

T\u1ed5ng c\u1ed9ng 785 \u20ac<\/p>\n\n

Email:<\/strong>\u1ede \u0111\u00e2y ch\u00fang t\u00f4i \u0111\u00e3 ch\u1ecdn t\u00ednh to\u00e1n ch\u1ec9 th\u1eddi gian c\u1ee7a b\u1ea1n. Th\u1eddi gian c\u1ea7n \u0111\u1ec3 nh\u1eadp m\u1ed9t t\u1eadp tin Excel v\u1edbi d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng, v\u00e0 vi\u1ebft v\u0103n b\u1ea3n b\u00eca cho email c\u1ee7a b\u1ea1n l\u00e0 m\u1ed9t gi\u1edd. Th\u1eddi gian g\u1eedi c\u00e2u h\u1ecfi c\u1ee7a anh:<\/p>\n

1 gi\u1edd x 57 \u20ac = 57 \u20ac (ch\u1ec9 th\u1eddi gian c\u1ee7a b\u1ea1n).<\/p>\n

3. \u0110i\u1ec1u nh\u1eafc nh\u1edf.<\/h2>\n

Kh\u1ea3o s\u00e1t th\u1ecfa m\u00e3n kh\u00e1ch h\u00e0ng:<\/strong>Gi\u1edd anh c\u00f3 hai l\u1ef1a ch\u1ecdn, g\u1ecdi cho nh\u1eefng ng\u01b0\u1eddi ch\u01b0a tr\u1ea3 l\u1eddi ho\u1eb7c tr\u1ea3 l\u1eddi l\u1ea1i. Nhi\u1ec1u ch\u1ee7 doanh nghi\u1ec7p ng\u00e0y nay kh\u00f4ng may kh\u00f4ng l\u00e0m vi\u1ec7c v\u1edbi nh\u1eefng l\u1eddi nh\u1eafc nh\u1edf b\u1eb1ng b\u01b0u \u0111i\u1ec7n ho\u1eb7c qua \u0111i\u1ec7n tho\u1ea1i v\u00ec n\u00f3 t\u1ed1n qu\u00e1 nhi\u1ec1u ti\u1ec1n (ho\u1eb7c h\u1ecd kh\u00f4ng th\u1ec3 b\u1ecb phi\u1ec1n). Trong v\u00ed d\u1ee5 n\u00e0y, ch\u00fang ta nh\u1eafc nh\u1edf 200 kh\u00e1ch h\u00e0ng th\u00f4ng qua th\u01b0.<\/p>\n

Chi ph\u00ed: 200 ng\u01b0\u1eddi nh\u1eadn = 2 gi\u1edd (2 gi\u1edd x 57 \u20ac \/ gi\u1edd = 114 \u20ac) + 200 g\u1eedi th\u01b0 c\u00f3 gi\u00e1 tr\u1ecb 1\u20ac x 2 (200 x 1\u20ac x 2 = 400 \u20ac)<\/p>\n

T\u1ed5ng 514 \u20ac<\/p>\n\n

Email:<\/strong>Nh\u1eafc nh\u1edf v\u1edbi Examinare r\u1ea5t \u0111\u01a1n gi\u1ea3n, h\u1ec7 th\u1ed1ng g\u1eedi email cho nh\u1eefng ng\u01b0\u1eddi ch\u01b0a tr\u1ea3 l\u1eddi v\u00e0 b\u1ea1n ch\u1ec9 c\u1ea7n th\u00eam v\u0103n b\u1ea3n nh\u1eafc nh\u1edf v\u00e0 h\u1ec7 th\u1ed1ng s\u1ebd t\u1ef1 \u0111\u1ed9ng g\u1eedi n\u00f3 sau khi b\u1ea1n ch\u1ea5p thu\u1eadn. Th\u1eddi gian g\u1eedi th\u00f4ng b\u00e1o nh\u1eafc nh\u1edf:<\/p>\n

30 ph\u00fat x 57 \u20ac = 28,5 \u20ac (ch\u1ec9 th\u1eddi gian c\u1ee7a b\u1ea1n).<\/p>\n

4. Ph\u00e2n t\u00edch.<\/h2>\n

B\u00e2y gi\u1edd b\u1eaft \u0111\u1ea7u th\u00fa v\u1ecb trong v\u00ed d\u1ee5 n\u00e0y, v\u00e0 b\u1ea1n s\u1ebd hi\u1ec3u \u0111\u01b0\u1ee3c l\u1ee3i th\u1ebf th\u1ef1c s\u1ef1 c\u1ee7a c\u00f4ng c\u1ee5 kh\u1ea3o s\u00e1t Examinare. Ch\u00fang t\u00f4i s\u1ebd trong v\u00ed d\u1ee5 n\u00e0y t\u00ednh to\u00e1n cho b\u1ea1n \u0111\u1ec3 l\u00e0m m\u1ed9t ph\u00e2n t\u00edch \u0111\u01a1n gi\u1ea3n, b\u1ea1n mu\u1ed1n bi\u1ebft kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n ngh\u0129 g\u00ec v\u1ec1 s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n. H\u1ecd h\u00e0i l\u00f2ng v\u1edbi vi\u1ec7c mua h\u00e0ng c\u1ee7a m\u00ecnh nh\u01b0 th\u1ebf n\u00e0o? Trong cu\u1ed9c kh\u1ea3o s\u00e1t v\u00ed d\u1ee5 n\u00e0y, ch\u00fang t\u00f4i \u0111\u00e3 t\u1ea1o ra m\u1ed9t c\u00e2u h\u1ecfi m\u00e0 m\u1ed7i kh\u00e1ch h\u00e0ng \u0111\u00e1nh gi\u00e1 t\u1eeb 1 \u0111\u1ebfn 5, trong \u0111\u00f3 5 l\u00e0 “R\u1ea5t t\u1ed1t”.<\/p>\n

Kh\u1ea3o s\u00e1t th\u1ecfa m\u00e3n kh\u00e1ch h\u00e0ng:<\/strong>B\u1edfi v\u00ec b\u1ea1n \u0111\u00e3 g\u1eedi qua b\u01b0u \u0111i\u1ec7n b\u1ea1n s\u1ebd sau \u0111\u00f3 c\u0169ng nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i tr\u1edf l\u1ea1i trong c\u00f9ng m\u1ed9t \u0111\u1ecbnh d\u1ea1ng. H\u00e3y n\u00f3i r\u1eb1ng b\u1ea1n \u0111\u00e3 nh\u1eadn \u0111\u01b0\u1ee3c m\u1ed9t t\u1ef7 l\u1ec7 \u0111\u00e1p \u1ee9ng 30% r\u1ea5t cao v\u00e0 k\u1ebft qu\u1ea3 kh\u00f4ng lu\u00f4n lu\u00f4n l\u00e0 m\u1ed9t th\u1ef1c t\u1ebf khi g\u1eedi b\u1eb1ng b\u01b0u \u0111i\u1ec7n. H\u00e3y n\u00f3i r\u1eb1ng b\u1ea1n c\u1ea7n x\u00e9 m\u1ed7i phong b\u00ec, m\u1edf n\u00f3 v\u00e0 nh\u1eadp m\u1ed9t s\u1ed1 trong m\u1ed9t t\u00e0i li\u1ec7u Excel v\u1edbi s\u1ed1 \u0111\u01b0\u1ee3c vi\u1ebft tr\u00ean gi\u1ea5y. Th\u00f4ng th\u01b0\u1eddng, b\u1ea1n s\u1ebd s\u1eed d\u1ee5ng m\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t qu\u00e9t, nh\u01b0ng trong \u0111\u00f3 ch\u00fang t\u00f4i mong \u0111\u1ee3i m\u1ed9t kh\u1ed1i l\u01b0\u1ee3ng 150 (500 x 30%) v\u00e0 \u0111\u00f3 s\u1ebd r\u1ea5t t\u1ed1n k\u00e9m v\u00e0 kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t so s\u00e1nh c\u00f4ng b\u1eb1ng v\u00ec \u0111\u00e2y l\u00e0 m\u1ed9t kh\u1ed1i l\u01b0\u1ee3ng nh\u1ecf nh\u01b0 v\u1eady.<\/p>\n

Chi ph\u00ed: 150 phong b\u00ec x 1 ph\u00fat m\u1ed7i l\u1ea7n m\u1edf m\u1ed7i phong b\u00ec v\u00e0 vi\u1ebft m\u1ed9t con s\u1ed1 trong Excel Sheet = 142.50 \u20ac (2.5 gi\u1edd x 57 \u20ac \/ gi\u1edd).<\/p>\n\n

Email:<\/strong>K\u1ebft qu\u1ea3 \u0111\u00e3 \u0111\u01b0\u1ee3c ghi l\u1ea1i trong Examinare v\u00e0 v\u00ec m\u1ecdi th\u1ee9 \u0111\u1ec1u \u0111\u01b0\u1ee3c gi\u1ea3i th\u00edch,Ch\u00fang ta ch\u1ec9 c\u1ea7n nh\u00ecn v\u00e0o m\u00e0n h\u00ecnh \u0111\u1ec3 xem k\u1ebft qu\u1ea3<\/a>. \u1ede \u0111\u00e2y ch\u00fang t\u00f4i \u0111\u00e3 gi\u1ea3 \u0111\u1ecbnh 15 ph\u00fat, ch\u1ee7 y\u1ebfu v\u00ec b\u1ea1n c\u00f3 th\u1ec3 mu\u1ed1n u\u1ed1ng m\u1ed9t t\u00e1ch c\u00e0 ph\u00ea ho\u1eb7c tr\u00e0 trong khi xem v\u00e0 n\u00f3 m\u1ea5t kho\u1ea3ng th\u1eddi gian nh\u01b0 15 ph\u00fat \u0111\u1ec3 chu\u1ea9n b\u1ecb. M\u1ed9t ch\u00fat h\u00e0i h\u01b0\u1edbc lu\u00f4n lu\u00f4n t\u1ed3n t\u1ea1i, \u0111\u00fang kh\u00f4ng?<\/p>\n

Chi ph\u00ed: 15 ph\u00fat (12 ph\u00fat trong \u0111\u00f3 l\u00e0 gi\u1edd ngh\u1ec9 u\u1ed1ng c\u00e0 ph\u00ea) x 57 \u20ac \/ gi\u1edd = 14.25 \u20ac.<\/p>\n\n

T\u00f3m t\u1eaft, t\u1ea1i sao m\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t h\u00e0i l\u00f2ng kh\u00e1ch h\u00e0ng email l\u00e0 c\u00e1ch t\u1ed1t nh\u1ea5t (v\u00e0 r\u1ebb nh\u1ea5t)?<\/h2>\n

Ch\u00fang t\u00f4i \u0111\u1ec3 c\u00e1c con s\u1ed1 n\u00f3i cho ch\u00ednh m\u00ecnh, ch\u00fang t\u00f4i \u0111\u00e3 trong so s\u00e1nh n\u00e0y \u0111\u1ebfm t\u1ea5t c\u1ea3 c\u00e1c ph\u00ed trong qu\u00e1 tr\u00ecnh ph\u00e2n ph\u1ed1i qua b\u01b0u \u0111i\u1ec7n r\u1ea5t th\u1ea5p \u0111\u1ec3 l\u00e0m cho n\u00f3 c\u00f4ng b\u1eb1ng v\u00e0 ch\u00fang t\u00f4i c\u0169ng \u0111\u00e3 \u0111\u1eb7t 30% ph\u1ea3n h\u1ed3i l\u00e0 m\u1ed9t so s\u00e1nh r\u1ea5t cao, trong \u0111\u00f3 kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n ph\u1ea3i \u0111i\u1ec1n v\u00e0o v\u00e0 g\u1eedi n\u00f3 tr\u1edf l\u1ea1i b\u1eb1ng b\u01b0u \u0111i\u1ec7n.<\/p>\n\n\n\n\n\n\n\n\n\n
\u00a0<\/td>\nB\u01b0u ch\u00ednh<\/td>\nM\u1ed9t ph\u1ea7n c\u1ee7a Sum l\u00e0 th\u1eddi gian c\u1ee7a anh<\/td>\nQua th\u01b0 \u0111i\u1ec7n t\u1eed (Examinare)<\/td>\nM\u1ed9t ph\u1ea7n c\u1ee7a Sum l\u00e0 th\u1eddi gian c\u1ee7a anh<\/td>\n<\/tr>\n
K\u1ebf ho\u1ea1ch, Thi\u1ebft k\u1ebf<\/td>\n1140\u20ac<\/td>\n1140\u20ac<\/td>\n1015\u20ac<\/td>\n0 \u20ac<\/td>\n<\/tr>\n
Ph\u00e2n ph\u1ed1i<\/td>\n785\u20ac<\/td>\n285\u20ac<\/td>\n57\u20ac<\/td>\n57\u20ac<\/td>\n<\/tr>\n
Nh\u1eafc nh\u1edb<\/td>\n514\u20ac<\/td>\n114\u20ac<\/td>\n28.5\u20ac<\/td>\n28.5\u20ac<\/td>\n<\/tr>\n
Ph\u00e2n t\u00edch<\/td>\n142.50\u20ac<\/td>\n142.50\u20ac<\/td>\n14.25\u20ac<\/td>\n14.25\u20ac<\/td>\n<\/tr>\n
Gi\u1ea5y ph\u00e9p (m\u1ed7i n\u0103m)<\/td>\n0<\/td>\n0<\/td>\n384\u20ac<\/td>\n0<\/td>\n<\/tr>\n
T\u1ed5ng<\/td>\n2581.50\u20ac<\/td>\n1681.50\u20ac<\/td>\n1498.75\u20ac<\/td>\n99.75\u20ac<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

V\u00ed d\u1ee5 n\u00e0y l\u00e0 m\u1ed9t v\u00ed d\u1ee5 r\u1ea5t nh\u1ecfKi\u1ec3m tra s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng<\/a>v\u00e0 ch\u00fang t\u00f4i \u0111\u00e3 c\u1ed1 g\u1eafng gi\u1eef chi ph\u00ed b\u00ean ngo\u00e0i cho “b\u01b0u ch\u00ednh” th\u1ea5p nh\u1ea5t c\u00f3 th\u1ec3, nh\u01b0ng trong th\u1ef1c t\u1ebf chi ph\u00ed th\u01b0\u1eddng g\u1ea5p \u0111\u00f4i so v\u1edbi nh\u1eefng g\u00ec ch\u00fang t\u00f4i \u0111\u00e3 t\u00ednh to\u00e1n t\u00f9y thu\u1ed9c v\u00e0o kh\u1ed1i l\u01b0\u1ee3ng. Ch\u00e0o m\u1eebng \u0111\u1ebfnli\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i<\/a>v\u1ec1 “Th\u01b0 \u0111i\u1ec7n t\u1eed kh\u1ea3o s\u00e1t s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng” h\u00f4m nay!<\/p>\n","protected":false},"excerpt":{"rendered":"

Nhi\u1ec1u ng\u01b0\u1eddi ng\u00e0y nay \u0111ang c\u0103ng th\u1eb3ng v\u00e0 s\u1ef1 k\u00edch th\u00edch c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng bong b\u00f3ng n\u1ebfu kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n th\u1ea5y b\u1ea1n l\u00e0 m\u1ed9t ng\u01b0\u1eddi l\u00e0m phi\u1ec1n h\u1ecd khi h\u1ecd l\u00e0m vi\u1ec7c, do \u0111\u00f3\u2026<\/p>\n","protected":false},"author":0,"featured_media":6834,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-26324","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-34.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26324","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/comments?post=26324"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26324\/revisions"}],"predecessor-version":[{"id":26325,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/posts\/26324\/revisions\/26325"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/media\/6834"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/media?parent=26324"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/categories?post=26324"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/vi\/wp-json\/wp\/v2\/tags?post=26324"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}