{"id":23968,"date":"2019-02-01T09:14:00","date_gmt":"2019-02-01T08:14:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=23968"},"modified":"2019-02-01T09:14:00","modified_gmt":"2019-02-01T08:14:00","slug":"how-to-handle-negative-feedback-in-your-clinic-5-ways-to-be-better","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/lt\/news\/2019\/02\/01\/how-to-handle-negative-feedback-in-your-clinic-5-ways-to-be-better\/","title":{"rendered":"Kaip elgtis su neigiamu gr\u012f\u017etamuoju ry\u0161iu, 5 b\u016bdai b\u016bti geresniais."},"content":{"rendered":"<p>Mes visi gauname juos, klient\u0173 atsiliepimus, kad jau\u010diasi \u0161iek tiek nes\u0105\u017eininga. Dauguma atsiliepim\u0173, kurie yra patyr\u0119 neigiam\u0105 ar tiesiog kvail\u0105, yra gr\u012f\u017etamojo ry\u0161io lobio skrynia. Naudojant j\u012f i\u0161mintingai bus gauti savo klinik\u0105 b\u016bti geriau, \u010dia mes para\u0161\u0117me kelet\u0105 patarim\u0173, jie netinka visiems, bet gali tilpti jums.<\/p>\n<h2>Pakvieskite \u012f dialog\u0105 (b\u016bkite tas, kuris klausosi, o ne kalba).<\/h2>\n<p>Kai pakvie\u010diate \u012f dialog\u0105 pacient\u0105, kuris jau\u010dia, kad nesulauk\u0117 to, u\u017e k\u0105 sumok\u0117jo, arba neturi diagnoz\u0117s, kurios tik\u0117josi, visada yra \u201ene toks lengvas\u201c b\u016bdas, kaip juos \u012ftraukti \u012f geresn\u0119 nuotaik\u0105. Tai klausytis, k\u0105 jie jau\u010dia, ir u\u017eduoti klausimus, o ne duoti jiems atsakymus. Tegul kolega i\u0161tu\u0161tinti vis\u0105 savo baterij\u0105 pyk\u010dio ir jums bus nugal\u0117tojas. Bet prie\u0161 prad\u0117dami \u0161\u012f pratim\u0105, pabandykite t\u0105 pat\u012f padaryti su savo partneriu ar vaikais. Kit\u0105 kart\u0105, kai pasirenkama &#8222;kova&#8221;, pa\u0161alinkite j\u0173 abejones klausimais, kurie leis jiems sul\u0117tinti savo m\u0105stym\u0105, bet b\u016bkite atsarg\u016bs, kad paklaustum\u0117te netinkam\u0173 konfrontacini\u0173 klausim\u0173. Pabandykite argument\u0105 i\u0161d\u0117styti 50-100 \u017eod\u017eiais arba ma\u017eiau, tada b\u016bsite pasireng\u0119 spr\u0119sti bet kokius atsiliepimus.<\/p>\n<h2>Si\u0173sti g\u0117li\u0173 savo gimtadien\u012f.<\/h2>\n<p>\u0160i dalis gali b\u016bti jautri dalis, nes yra daug reglament\u0173, kaip pacientas ir gydytojas gali reaguoti, ta\u010diau jei j\u016bs\u0173 klinikai yra didel\u0117 erdv\u0117, tada si\u0173skite g\u0117les pacientui, kuris tur\u0117jo blog\u0105 patirt\u012f, jei klinikai ne\u012fmanoma u\u017e j\u0105 sumok\u0117ti, tada apsvarstykite galimyb\u0119 sumok\u0117ti i\u0161 ki\u0161en\u0117s. G\u0117l\u0117s paprastai parodys, kad jums r\u016bpi ir nor\u0117tum\u0117te atidaryti komunikacijos kanal\u0105 apie tai, kas nutiko ne taip.<\/p>\n<h2>Pa\u017ei\u016br\u0117kite, ar yra tendencija.<\/h2>\n<p>Kartais kasdienin\u0117 rutina gali gauti \u0161iek tiek per daug rutinos ir mes pamir\u0161tame, kaip pasteb\u0117ti gedim\u0105 m\u016bs\u0173 kasdien\u0117je rutinoje. Kadangi gali b\u016bti reali problema rezultatuose, tada \u012fsitikinkite, kad patikrinate savo rezultat\u0105 kas 14 dienas arba kart\u0105 per m\u0117nes\u012f. Jei yra tendencija, tada yra ka\u017ekas, k\u0105 reikia dirbti su. \u012esitikinkite, kad nedirbate su akl\u0173j\u0173 u\u017etvaros ant.<\/p>\n<h2>Nustokite \u017ei\u016br\u0117ti \u012f internetines ap\u017evalgas.<\/h2>\n<p>Jei j\u016bs priklauso nuo atsiliepim\u0173, tada j\u016bs nerandate joki\u0173 atsakym\u0173, tik daugiau klausim\u0173. Internetin\u0117s ap\u017evalgos yra b\u016bdas, kaip klientai gali \u012fsp\u0117ti apie \u012fmon\u0119. Ne verslo b\u016bdas gauti geriau, jis \u0161vaistys did\u017ei\u0105j\u0105 dal\u012f savo laiko visada naudoti internetinius atsiliepimus, i\u0161 kuri\u0173 negalite gauti atsakym\u0173.<\/p>\n<h2>Naudokite Clinic Evaluator.<\/h2>\n<p>Kaip ir tik\u0117jot\u0117s, mes norime reklamuoti savo paslaugas, bet taip pat yra faktas, kad m\u016bs\u0173 klientai mano, kad Clinic Evaluator yra geriausias \u012frankis jiems likti ant dalyk\u0173. Naudokite Clinic Evaluator, ten j\u016bs \u017einosite, kas vyksta ir galite b\u016bti tikri, kad pacientai yra tikri pacientai, o ne konkurentai, mokantys kitiems palikti blogus atsiliepimus. Mes visada turime laiko i\u0161samiau aptarti, kaip galime pagerinti j\u016bs\u0173 versl\u0105, ir mes visada su visais klientais sudaromame NDA (neatskleidimo sutart\u012f).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mes visi gauname juos, klient\u0173 atsiliepimus, kad jau\u010diasi \u0161iek tiek nes\u0105\u017eininga. Dauguma atsiliepim\u0173, kurie yra patyr\u0119 neigiam\u0105 ar tiesiog kvail\u0105, yra\u2026<\/p>\n","protected":false},"author":0,"featured_media":9759,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-23968","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-okategoriserade"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-1126.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/lt\/wp-json\/wp\/v2\/posts\/23968","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/lt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/lt\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/lt\/wp-json\/wp\/v2\/comments?post=23968"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/lt\/wp-json\/wp\/v2\/posts\/23968\/revisions"}],"predecessor-version":[{"id":23969,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/lt\/wp-json\/wp\/v2\/posts\/23968\/revisions\/23969"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/lt\/wp-json\/wp\/v2\/media\/9759"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/lt\/wp-json\/wp\/v2\/media?parent=23968"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/lt\/wp-json\/wp\/v2\/categories?post=23968"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/lt\/wp-json\/wp\/v2\/tags?post=23968"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}