{"id":23852,"date":"2014-03-13T13:37:00","date_gmt":"2014-03-13T12:37:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=23852"},"modified":"2014-03-13T13:37:00","modified_gmt":"2014-03-13T12:37:00","slug":"create-ongoing-support-monitoring-and-follow-ups","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/lt\/news\/2014\/03\/13\/create-ongoing-support-monitoring-and-follow-ups\/","title":{"rendered":"Sukurkite nuolatin\u0119 palaikymo steb\u0117sen\u0105 ir tolesnius veiksmus SMS, el. Pa\u0161tu arba telefonu."},"content":{"rendered":"<p>Negin\u010dijama, kad paramos departamentai visame pasaulyje visada yra daugiau ar ma\u017eiau nepakankamai apr\u016bpinti darbuotojais. Gyvas to \u012frodymas yra klientai, kurie pernelyg da\u017enai laukia vidutini\u0161kai ilgai. Ta\u010diau, kai pagalbos tarnyba atsako \u012f u\u017eklaus\u0105, tai daro vis\u0105 skirtum\u0105. Tur\u0117ti gerai informuot\u0105 pagalbos personal\u0105 ir daryti visk\u0105, kad patenkint\u0173 klient\u0105 reikiama informacija yra viena i\u0161 svarbiausi\u0173 j\u016bs\u0173 \u012fmon\u0117s \u012fvaizd\u017eio dali\u0173.<\/p>\n<p><strong>Pagalbiniai tyrimai yra svarb\u016bs, ta\u010diau gyvybi\u0161kai svarbu nuolatiniai pagalbiniai tyrimai.<\/strong><\/p>\n<p>Sekdami visus palaikymo klausimus, j\u016bs padarote savo versl\u0105 super moderniu. Galite planuoti mokymus ir mokytis i\u0161 geriausi\u0173 savo \u012fmon\u0117s specialist\u0173. Svarbu steb\u0117ti klientus, bet tai daryti reguliariai yra dar svarbiau.<\/p>\n<p>Atlikdami nuolatin\u012f palaikymo steb\u0117jim\u0105 SMS \u017einute, galite si\u0173sti u\u017eklaus\u0105 ar greit\u0105 balsavim\u0105 savo klientams, o jie tada atsakys SMS \u017einute \/ mobili\u0105ja nar\u0161ykle. Bet tai dar ne viskas, j\u016bs netgi galite susieti atsakymus su klientu, kuris susid\u016br\u0117 su palaikymo atveju. Dauguma palaikymo sistem\u0173 taip pat turi galimyb\u0119 tiesiogiai pamatyti, apie k\u0105 buvo palaikymo atvejis, ir gali b\u016bti sukurtas vidinis mokymo s\u0105ra\u0161as. \u017dinoma, j\u016bs taip pat galite \u012fgyvendinti t\u0105 pa\u010di\u0105 \u012fmon\u0117s sekim\u0105 elektroniniu pa\u0161tu arba telefonu.<\/p>\n<p>\u012esitraukdami \u012f partner\u012f, kuris Examinare AB yra, galite kontroliuoti vis\u0105 proces\u0105 nuo teksto iki atsakymo ir prioritet\u0173 s\u0105ra\u0161o, pritvirtinto prie j\u016bs\u0173. Rezultatai yra reguliariai atnaujinami ir j\u016bs taip pat gal\u0117site gauti pagalbos, kaip suplanuoti mokymus, kad neb\u016bt\u0173 paveiktas darbo laikas ir u\u017etikrinti, kad j\u016bs\u0173 klient\u0173 laukimo laikas nebus ilgesnis nei \u012fprasta savo ruo\u017etu.<\/p>\n<p>Examinare AB su \u0161akn\u0173 sistem\u0173 in\u017einerijos, projekt\u0173 valdymo ir tolesni\u0173 veiksm\u0173 tikrai gali pad\u0117ti jums su automatizuot\u0173 apklaus\u0173 \u0161iandien. Nor\u0117dami prad\u0117ti, susisiekite su vienu i\u0161 m\u016bs\u0173 komandos nari\u0173<a href=\"https:\/\/www.examinare.com\/en\/get-a-quote\/\">u\u017epildyti u\u017eklaus\u0105 tiesiogiai m\u016bs\u0173 svetain\u0117je<\/a>. Mes suplanuosime bendr\u0105 sesij\u0105, kad u\u017etikrintume, jog turite lankst\u0173 ir ger\u0105 sprendim\u0105 savo nuolatinei pagalbos steb\u0117senai SMS, el. Pa\u0161tu ar telefonu. Sveiki atvyk\u0119 \u012f Examinare!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Negin\u010dijama, kad paramos departamentai visame pasaulyje visada yra daugiau ar ma\u017eiau nepakankamai apr\u016bpinti darbuotojais. Gyvas to \u012frodymas yra klientai, kurie\u2026<\/p>\n","protected":false},"author":0,"featured_media":7458,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-23852","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-okategoriserade"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-46.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/lt\/wp-json\/wp\/v2\/posts\/23852","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/lt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/lt\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/lt\/wp-json\/wp\/v2\/comments?post=23852"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/lt\/wp-json\/wp\/v2\/posts\/23852\/revisions"}],"predecessor-version":[{"id":23853,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/lt\/wp-json\/wp\/v2\/posts\/23852\/revisions\/23853"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/lt\/wp-json\/wp\/v2\/media\/7458"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/lt\/wp-json\/wp\/v2\/media?parent=23852"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/lt\/wp-json\/wp\/v2\/categories?post=23852"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/lt\/wp-json\/wp\/v2\/tags?post=23852"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}