{"id":25433,"date":"2019-09-12T11:45:00","date_gmt":"2019-09-12T09:45:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=25433"},"modified":"2019-09-12T11:45:00","modified_gmt":"2019-09-12T09:45:00","slug":"customer-satisfaction-surveys-of-airline-services-automatically","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/ko\/news\/2019\/09\/12\/customer-satisfaction-surveys-of-airline-services-automatically\/","title":{"rendered":"\ud56d\uacf5\uc0ac \uc11c\ube44\uc2a4\uc758 \uace0\uac1d \ub9cc\uc871\ub3c4 \uc124\ubb38\uc870\uc0ac \uc790\ub3d9\uc73c\ub85c."},"content":{"rendered":"

\uace0\uac1d\uc758 \uc694\uad6c\uc5d0 \uc138\uc2ec\ud55c \ud3c9\ubc94 \ud55c\uc5d0\uc11c \uc131\uacf5\uc801\uc778 \ud68c\uc0ac\ub97c \uad6c\ubd84 \ud558\ub294 \ubb34\uc5c7 \uc774\ub2e4. \uace0\uac1d\uc5d0\uac8c \ud56d\uacf5\uc0ac\uc758 \uc77c\uc0c1\uc801\uc778 \uc77c\uc77c \uc5c5\ubb34 \ud750\ub984\uc5d0 \ud070 \ubcc0\ud654 \uc5c6\uc774\ub3c4 \uace0\uac1d\uc758 \ud3b8\uc548\ud568\uacfc \uae0d\uc815\uc801\uc778 \uacbd\ud5d8\uc5d0 \ub300\ud574 \uc9c4\uc815\uc73c\ub85c \uad00\uc2ec\uc744 \uac00\uc9c0\uace0 \uc788\ub2e4\ub294 \uac83\uc744 \ubcf4\uc5ec\uc8fc\uc138\uc694. Delivery Evaluator\ub294 \ubaa9\uc801\uc9c0\uc5d0 \ub3c4\ucc29\ud558\ub294 \uc2b9\uac1d\uc744 \ucd94\uc801\ud558\uace0 \ud56d\uacf5\ud3b8\uacfc \ud68c\uc0ac \uace0\uac1d\uc774 \ub418\ub294 \uacbd\ud5d8\uc5d0 \ub300\ud574 \ubb3c\uc5b4\ubd05\ub2c8\ub2e4. \ub2f9\uc2e0\uc774 \ud560 \ud544\uc694\uac00\uc788\ub294 \ubaa8\ub4e0, \uc2dc\uc2a4\ud15c\uc5d0 \ub85c\uadf8\uc778\ud558\uace0 \uc218\uc9d1 \ubc0f \uc774\ubbf8 \ubd84\uc11d \uacb0\uacfc\ub97c \ud655\uc778\ud558\ub294 \uac83\uc785\ub2c8\ub2e4.<\/p>\n

\uc6b0\ub9ac\ub294 \uadc0\uc0ac\ub97c \uc704\ud574 \uac1c\ubcc4 \uc124\ubb38 \uc870\uc0ac\ub97c \uc218\ud589\ud558\uace0 \uc790\ub3d9 \uc11c\ube44\uc2a4\ub97c \uc124\uc815\ud569\ub2c8\ub2e4.<\/h2>\n

\ub300\uae30\uc5c5\uc758 \uc77c\ubc18\uc801\uc778 \uc6cc\ud06c\ud50c\ub85c\uc6b0\uc5d0 \uc0c8\ub85c\uc6b4 \ub3c4\uad6c\ub97c \ud1b5\ud569\ud558\ub294 \uac83\uc740 \uc885\uc885 \uae4c\ub2e4\ub85c\uc6b4 \ub2e8\uacc4\uc785\ub2c8\ub2e4. \uadf8\ub7ec\ub098, \ud604\ub300 \ube44\uc988\ub2c8\uc2a4\uc758 \uc0c1\ud669\uc5d0\uc11c \uadf8\uac83\uc740 \ub610\ud55c \ud544\uc218\uc801\uc778 \ud558\ub098\uc785\ub2c8\ub2e4. Delivery Evaluator\uc640 \ud568\uaed8 \uc791\uc5c5\ud558\ub294 \uac83\uc740 \uc544\ubb34\uac83\ub3c4 \uac71\uc815\ud558\uac70\ub098 \ud1b5\uc81c\ud560 \ud544\uc694\uac00 \uc5c6\ub294 \ubc29\uc2dd\uc73c\ub85c \uc870\uc9c1\ub418\uc5b4 \uc788\ub2e4. \ub2f9\uc2e0\uc774 \ud560 \ud544\uc694\uac00\uc788\ub294 \ubaa8\ub4e0 \uac83\uc740 \uc6b0\ub9ac\uc758 \uc124\ubb38 \uc870\uc0ac \uc804\ubb38\uac00 \uc911 \ud558\ub098\uc640 \uc628\ub77c\uc778 \ud68c\uc758\ub97c \uac1c\ucd5c\ud558\ub294 \uac83\uc785\ub2c8\ub2e4, \uadf8\ub294 \ub2f9\uc2e0\uc758 \ud56d\uacf5\uc0ac\uc758 \ud604\uc7ac \uc0c1\ud669, \uadf8\uac83\uc758 \uae30\ub2a5, \ud544\uc694\ub97c \uac80\ud1a0\ud558\uace0 \uac00\uc7a5 \uad00\ub828\uc131\uacfc \uc2e4\uc81c \uc124\ubb38 \uc870\uc0ac \uac00\ub2a5\ud55c \ub9cc\ub4e4 \uac83\uc785\ub2c8\ub2e4.<\/p>\n

\ubaa9\uc801\uc9c0\uc5d0 \ub3c4\ucc29\ud55c \uc2b9\uac1d\uc5d0 \ub300\ud55c \ub9cc\uc871\ub3c4 \uc870\uc0ac \uc790\ub3d9 \uc804\uc1a1<\/h2>\n

\ud45c\uc900 \uace0\uac1d \ub9cc\uc871\ub3c4 \uc124\ubb38 \uc870\uc0ac \ub610\ub294 \ud15c\ud50c\ub9bf\uc5d0\uc11c \ub9cc\ub4e0 \uc0ac\ub78c\ub4e4\uc740 \uc624\ub298 \uc2e4\uc81c \uc0ac\uc6a9 \ubcf4\ub2e4 \ub354 \ub9ce\uc740 \ubb38\uc81c\ub97c \uac00\uc838\uc635\ub2c8\ub2e4. \uadf8\ub798\uc11c \ud544\uc694\ud55c \uc815\ubcf4\ub97c \uc218\uc9d1\ud558\uace0 \uace0\uac1d\uc744 \uad34\ub86d\ud788\uc9c0 \uc54a\ub294 \uc0c8\ub85c\uc6b4 \uc0ac\uc804 \ub300\uc751 \uc811\uadfc \ubc29\uc2dd\uc774 \ud544\uc694\ud569\ub2c8\ub2e4. Delivery Evaluator\ub294 \ud604\ub300 \ube44\uc988\ub2c8\uc2a4\uc758 \ubaa8\ub4e0 \ud2b9\uc9d5\uc744 \uace0\ub824\ud558\uc5ec \uac1c\ubc1c\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \ubbf8\ub9ac \uc900\ube44\ub41c \uc124\ubb38 \uc870\uc0ac\ub97c \uac00\uc9c0\uace0, \ub2f9\uc2e0\uc774\ud574\uc57c \ud560 \ubaa8\ub4e0 \uc774\uba54\uc77c\uc774\ub098 SMS\uc758 \ud14d\uc2a4\ud2b8\ub97c \uc791\uc131\ud558\ub294 \uac83\uc785\ub2c8\ub2e4 (\ub2f9\uc2e0\uc774 \uc120\ud0dd\ud560 \uac83\uc785\ub2c8\ub2e4 \uc5b4\ub5a4 \ud1b5\uc2e0 \ucc44\ub110\uc5d0 \ub530\ub77c \ub2e4\ub985\ub2c8\ub2e4) \uace0\uac1d\uc758 \ub3c4\ucc29 \ud6c4 \uc2dc\uac04\uc5d0 \uc9c0\uc5f0\uc744 \uc124\uc815\ud569\ub2c8\ub2e4. \uc124\uc815\uc5d0 \ub530\ub77c \uc2b9\uac1d\uc740 \uc790\ub3d9\uc73c\ub85c \uadc0\ud558\uc758 \ud56d\uacf5\uc0ac\uc640 \ud568\uaed8 \ube44\ud589 \uacbd\ud5d8\uc5d0 \ub300\ud55c \uba87 \uac00\uc9c0 \uc9c8\ubb38\uc5d0 \ub2f5\ubcc0\ud560 \uc218\uc788\ub294 \ub9c1\ud06c\uac00 \ud3ec\ud568 \ub41c \ucd08\ub300 \uba54\uc2dc\uc9c0\ub97c \ubc1b\uac8c \ub429\ub2c8\ub2e4.<\/p>\n

\uc989\uac01\uc801\uc778 \ubcf4\uace0 \ubc0f \uace0\uae09 \ubd84\uc11d \uae30\ub2a5.<\/h2>\n

\uc218\uc9d1 \ub41c \ub370\uc774\ud130 \ucc98\ub9ac\ub294 \ud074\ub77c\uc774\uc5b8\ud2b8\uac00 \uc124\ubb38 \uc870\uc0ac\ub97c \uc644\ub8cc \ud55c \ub2e4\uc74c \ucd08\uc5d0 \uc218\ud589\ub418\uba70 \ub208\uc744 \uae5c\ube61\uc774\ub294 \uc2dc\uc2a4\ud15c \ub0b4\ubd80\uc5d0 \ud45c\uc2dc \ub41c \uacb0\uacfc\ub97c \ubcfc \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc77c\ubc18\ubcf4\uae30\ub294 \ud604\uc7ac \uc0c1\ud669\uc744 \ube60\ub974\uac8c \uc774\ud574\ud558\uae30 \uc704\ud574 \ubaa8\ub4e0 \uc694\uc57d \ucc28\ud2b8\uc640 \ud45c\uc2dc\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. Delivery Evaluator\uc758 \uace0\uae09 \ubd84\uc11d \uae30\ub2a5\uc740 \ud544\uc694\uc5d0 \ub530\ub77c \ud1b5\uacc4\ub97c \uc870\uc815\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4. \ub2e4\uc591\ud55c \ub9e4\uac1c \ubcc0\uc218\uc5d0 \uc758\ud574 \ud655\uc7a5 \ub41c \ub370\uc774\ud130 \ud544\ud130\ub9c1, \ud14d\uc2a4\ud2b8 \ud074\ub77c\uc6b0\ub4dc\uc5d0\uc11c \uc790\uc720 \ud14d\uc2a4\ud2b8 \uc9c8\ubb38 \ubd84\uc11d, CSAT, \uac1c\ubcc4 \ub2f5\ubcc0\uc744 \ubcf4\uc5ec\uc8fc\ub294 – \uc774\ub4e4\uc740 \ubcf4\uace0\uc11c \uc139\uc158 \ub0b4\uc5d0\uc11c \uc0ac\uc6a9\ud560 \uc218\uc788\ub294 \ubaa8\ub4e0 \uae30\ub2a5\uc758 \uba87 \uac00\uc9c0\uc785\ub2c8\ub2e4. \uc870\uc815\ub41c \ub370\uc774\ud130\ub294 \ub354 \ub098\uc740 \uc0ac\uc6a9\uc744 \uc704\ud574 \uac00\uc7a5 \uc778\uae30\uc788\ub294 \ud30c\uc77c \ud615\uc2dd (Word, PDF, SPSS)\uc73c\ub85c \ub0b4\ubcf4\ub0bc \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc624\ub298 Delivery Evaluator \uacc4\uc815\uc744 \uc8fc\ubb38\ud558\uace0 \ud604\ub300\uc801\uc778 \ub9cc\uc871 \uc81c\uc5b4 \uc2dc\uc2a4\ud15c\uc758 \ubaa8\ub4e0 \uae30\ub2a5\uc744 \uc0ac\uc6a9\ud558\uc5ec \uc2dc\uc791\ud569\ub2c8\ub2e4.<\/h2>\n

Delivery Evaluator\ub97c \uc624\ub298 \uc0ac\uc6a9\ud558\uae30 \uc2dc\uc791\ud558\ub824\uba74, \uac00\uaca9 \ud398\uc774\uc9c0\ub85c \uc774\ub3d9\ud558\uc5ec \ud68c\uc0ac\uc758 \uc694\uad6c\ub97c \uac00\uc7a5 \ub9cc\uc871\uc2dc\ud0a4\ub294 \uacc4\uc815\uc744 \uc120\ud0dd\ud558\uc2ed\uc2dc\uc624. \uc774\ub294 \ub2f9\uc0ac\uc758 \uc194\ub8e8\uc158\uc744 \uc0ac\uc6a9\ud560 \uac1c\uccb4 \uc218\uc5d0 \ub530\ub77c \ub2e4\ub985\ub2c8\ub2e4. \ub2f9\uc0ac\uc758 \uc804\ubb38\uac00\ub4e4\uc740 \uc751\ub2f5\uc774 \ube60\ub974\uace0, \uc27d\uac8c \uc5f0\ub77d\ud560 \uc218 \uc788\uc73c\uba70, \ud56d\uc0c1 \ubaa8\ub4e0 \uc9c8\ubb38\uc5d0 \ub2f5\ubcc0\ud560 \uc900\ube44\uac00 \ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4. \uc774\uba54\uc77c\ub85c \ubb38\uc758\ud574 \uc8fc\uc138\uc694.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

\uace0\uac1d\uc758 \uc694\uad6c\uc5d0 \uc138\uc2ec\ud55c \ud3c9\ubc94 \ud55c\uc5d0\uc11c \uc131\uacf5\uc801\uc778 \ud68c\uc0ac\ub97c \uad6c\ubd84 \ud558\ub294 \ubb34\uc5c7 \uc774\ub2e4. \uace0\uac1d\uc5d0\uac8c \ud56d\uacf5\uc0ac\uc758 \uc77c\uc0c1\uc801\uc778 \uc77c\uc77c \uc5c5\ubb34 \ud750\ub984\uc5d0 \ud070 \ubcc0\ud654 \uc5c6\uc774\ub3c4 \uace0\uac1d\uc758 \ud3b8\uc548\ud568\uacfc \uae0d\uc815\uc801\uc778 \uacbd\ud5d8\uc5d0 \ub300\ud574 \uc9c4\uc815\uc73c\ub85c \uad00\uc2ec\uc744 \uac00\uc9c0\uace0 \uc788\ub2e4\ub294 \uac83\uc744 \ubcf4\uc5ec\uc8fc\uc138\uc694. Delivery Evaluator\ub294 \ubaa9\uc801\uc9c0\uc5d0 \ub3c4\ucc29\ud558\ub294 \uc2b9\uac1d\uc744\u2026<\/p>\n","protected":false},"author":0,"featured_media":10578,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-25433","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-1253.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/ko\/wp-json\/wp\/v2\/posts\/25433","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/ko\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/ko\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/ko\/wp-json\/wp\/v2\/comments?post=25433"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/ko\/wp-json\/wp\/v2\/posts\/25433\/revisions"}],"predecessor-version":[{"id":25434,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/ko\/wp-json\/wp\/v2\/posts\/25433\/revisions\/25434"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/ko\/wp-json\/wp\/v2\/media\/10578"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/ko\/wp-json\/wp\/v2\/media?parent=25433"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/ko\/wp-json\/wp\/v2\/categories?post=25433"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/ko\/wp-json\/wp\/v2\/tags?post=25433"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}