{"id":23698,"date":"2019-08-30T10:11:00","date_gmt":"2019-08-30T08:11:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=23698"},"modified":"2019-08-30T10:11:00","modified_gmt":"2019-08-30T08:11:00","slug":"track-online-orders-and-act-on-customer-satisfaction-surveys","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/news\/2019\/09\/12\/track-online-orders-and-act-on-customer-satisfaction-surveys\/","title":{"rendered":"Fylgjast me\u00f0 p\u00f6ntunum \u00e1 netinu og breg\u00f0ast vi\u00f0 \u00e1n\u00e6gjuk\u00f6nnum vi\u00f0skiptavina."},"content":{"rendered":"

Tryggja st\u00f6\u00f0ugt h\u00e1g\u00e6\u00f0a vinnu \u00ed eCommerce verslun \u00feinni me\u00f0 Delivery Evaluator. Fylgjast me\u00f0 \u00e1n\u00e6gju vi\u00f0skiptavina \u00feinna me\u00f0 \u00fej\u00f3nustu vi\u00f0 vi\u00f0skiptavini, g\u00e6\u00f0i afhendingu, hra\u00f0a vinnu, v\u00f6ru\u00farval og margt fleira. Kerfi\u00f0 virkar \u00ed sj\u00e1lfst\u00e6\u00f0um ham, \u00e1n\u00e6gju kannanir eru sendar sj\u00e1lfkrafa \u00ed samr\u00e6mi vi\u00f0 stillingar \u00fe\u00ednar, \u00feess vegna getur \u00fe\u00fa einbeitt \u00fe\u00e9r a\u00f0 \u00fev\u00ed a\u00f0 gera vi\u00f0skiptavini \u00fe\u00edna hamingjusamari og vaxa fyrirt\u00e6ki \u00feitt.<\/p>\n

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Kanna sk\u00f6pun af reyndum s\u00e9rfr\u00e6\u00f0ingum er innifalinn.<\/h2>\n

Me\u00f0 Delivery Evaluator, munt \u00fe\u00fa f\u00e1 sem mest \u00fat \u00far spurningalista \u00fe\u00ednum. Li\u00f0 okkar s\u00e9rfr\u00e6\u00f0inga mun alhli\u00f0a hj\u00e1lpa \u00fe\u00e9r \u00e1 sk\u00f6pun stigi. Eftir netfund me\u00f0 stj\u00f3rnanda fyrirt\u00e6kisins e\u00f0a fulltr\u00faa hans, munum vi\u00f0 \u00fer\u00f3a og b\u00faa til k\u00f6nnunina \u00fe\u00edna \u00e1 \u00feann h\u00e1tt a\u00f0 \u00fe\u00fa f\u00e1ir sv\u00f6rin sem \u00fe\u00fa leitar a\u00f0 \u00e1 nau\u00f0synlegu sni\u00f0i. Spara\u00f0u d\u00fdrm\u00e6tan t\u00edma og f\u00e1\u00f0u s\u00e9rfr\u00e6\u00f0ingar\u00e1\u00f0gj\u00f6f um hvernig k\u00f6nnunin getur s\u00fdnt \u00fe\u00e9r lei\u00f0ir til a\u00f0 b\u00e6ta \u00e1n\u00e6gju vi\u00f0skiptavina \u00feinna.<\/p>\n

<\/p>\n

Sj\u00e1lfvirk k\u00f6nnun Sending eftir \u00e1rangursr\u00edkar sendingar.<\/h2>\n

Delivery Evaluator vinnufl\u00e6\u00f0i \u00fearf ekki neina \u00edhlutun fr\u00e1 hli\u00f0 \u00feinni. \u00dea\u00f0 byggist \u00e1 meginreglunni um „setja og gleyma“. \u00deegar kerfi\u00f0 er sett upp \u00fe\u00e1 me\u00f0h\u00f6ndlar \u00fea\u00f0 allar k\u00f6nnunar sendinguna og sv\u00f6rin safnast sj\u00e1lfkrafa. \u00dea\u00f0 er engin k\u00f3\u00f0un \u00fe\u00f6rf og \u00fe\u00fa getur byrja\u00f0 a\u00f0 nota Delivery Evaluator strax! Kerfi\u00f0 skr\u00e1ir m\u00f3tt\u00f6ku p\u00f6ntunarinnar af vi\u00f0skiptavini \u00fe\u00ednum og sendir honum \u00e1n\u00e6gjuk\u00f6nnun \u00e1 \u00feeim t\u00edma sem \u00fe\u00fa hefur \u00e1\u00f0ur sett \u00ed stillingum. \u00de\u00fa getur einnig kveikt \u00e1 \u00e1minningunni sem sendir ef vi\u00f0skiptavinur \u00feinn sendir ekki svar \u00ed v\u00f6ldum t\u00edma.<\/p>\n

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Raunt\u00edma sk\u00fdrsluger\u00f0 me\u00f0 CSAT \u00fatreikning og Advanced S\u00edun.<\/h2>\n

Sk\u00fdr og skiljanleg gagnagreining er \u00f3umdeilanlegur styrkur Delivery Evaluator. \u00cdtarlegri sk\u00fdrsluger\u00f0 virkni, sem felur \u00ed s\u00e9r raunt\u00edma eftirlit gerir skilning \u00e1 \u00f3skum vi\u00f0skiptavina \u00feinna og athugasemdir flj\u00f3tt og au\u00f0velt. Sk\u00fdrslur \u00fe\u00ednar eru \u00ed bo\u00f0i hven\u00e6r sem er fr\u00e1 hva\u00f0a t\u00f6lvu e\u00f0a gr\u00e6ju sem er me\u00f0 interneta\u00f0gang. \u00datbreidd ni\u00f0urst\u00f6\u00f0ur s\u00edun og sj\u00e1lfvirk \u00fatreikningur \u00e1 \u00e1n\u00e6gju vi\u00f0skiptavina fyrir hvert vinnusv\u00e6\u00f0i mun hj\u00e1lpa \u00fe\u00e9r a\u00f0 taka betri \u00e1kvar\u00f0anir og f\u00e1 sem mest \u00fat \u00far g\u00f6gnum sem safna\u00f0 er.<\/p>\n

<\/p>\n

Frj\u00e1ls Samr\u00e1\u00f0 og Easy Start.<\/h2>\n

Ver\u00f0lagningar\u00e1\u00e6tlanirnar \u00ferj\u00e1r eru \u00ed bo\u00f0i fyrir p\u00f6ntunina \u00fe\u00edna strax \u00e1 ver\u00f0s\u00ed\u00f0unni okkar. Allar lei\u00f0beiningar um hvernig \u00e1 a\u00f0 tengja t\u00f3li\u00f0 okkar vi\u00f0 eCommerce kerfi\u00f0 \u00feitt er a\u00f0 finna \u00ed handb\u00f3kinni okkar. Haf\u00f0u samband vi\u00f0 okkur me\u00f0 t\u00f6lvup\u00f3sti.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Tryggja st\u00f6\u00f0ugt h\u00e1g\u00e6\u00f0a vinnu \u00ed eCommerce verslun \u00feinni me\u00f0 Delivery Evaluator. Fylgjast me\u00f0 \u00e1n\u00e6gju vi\u00f0skiptavina \u00feinna me\u00f0 \u00fej\u00f3nustu vi\u00f0 vi\u00f0skiptavini, g\u00e6\u00f0i\u2026<\/p>\n","protected":false},"author":0,"featured_media":10422,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-23698","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-okategoriserade"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-1243.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/posts\/23698","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/comments?post=23698"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/posts\/23698\/revisions"}],"predecessor-version":[{"id":23699,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/posts\/23698\/revisions\/23699"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/media\/10422"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/media?parent=23698"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/categories?post=23698"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/tags?post=23698"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}