{"id":23654,"date":"2019-02-04T14:28:00","date_gmt":"2019-02-04T13:28:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=23654"},"modified":"2019-02-04T14:28:00","modified_gmt":"2019-02-04T13:28:00","slug":"why-online-reviews-not-grow-your-business-without-internal-ongoing-customer-satisfaction-survey-are-done-internally","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/news\/2019\/02\/04\/why-online-reviews-not-grow-your-business-without-internal-ongoing-customer-satisfaction-survey-are-done-internally\/","title":{"rendered":"Af hverju Online Umsagnir ekki vaxa fyrirt\u00e6ki \u00feitt \u00e1n innri \u00e1framhaldandi \u00e1n\u00e6gju vi\u00f0skiptavina kannanir."},"content":{"rendered":"<p>J\u00e6ja, eins og \u00fe\u00fa veist kannski a\u00f0 vi\u00f0 hj\u00e1 Clinic Evaluator (hluti af Examinare AB) hj\u00e1lpa heilsug\u00e6slust\u00f6\u00f0vum a\u00f0 sj\u00e1lfvirka \u00e1n\u00e6gjuk\u00f6nnurnar og vi\u00f0 f\u00e1um oft spurningu, &#8222;Af hverju \u00feurfum vi\u00f0 innri kannanir \u00feegar vi\u00f0 h\u00f6fum XXXX samanbur\u00f0ars\u00ed\u00f0u&#8220;. Svari\u0111 er ekki eins au\u0111velt og spurningin. En h\u00e9r eru mikilv\u00e6gustu hlutir til a\u00f0 muna, \u00feegar bera saman Clinic Evaluator vi\u00f0 fyrirt\u00e6ki samanbur\u00f0ars\u00ed\u00f0ur og a\u00f0rar s\u00ed\u00f0ur, eins og Yelp.<\/p>\n<h2>Online Umsagnir eru ekki endilega alv\u00f6ru vi\u00f0skiptavini.<\/h2>\n<p>J\u00e6ja, meirihluti lausnanna getur ekki m\u00f6gulega tryggt a\u00f0 s\u00e1 sem fyllir \u00e1 svi\u00f0um s\u00e9 vi\u00f0skiptavinur \/ sj\u00faklingur \u00e1 heilsug\u00e6slust\u00f6\u00f0inni \u00feinni. Vefs\u00ed\u00f0urnar sj\u00e1lfar hafa meiri \u00e1huga \u00e1 smellum og notendaefni en a\u00f0 sanna a\u00f0 \u00feeir hafi vi\u00f0skiptavini til a\u00f0 fylla \u00fat.<\/p>\n<h2>G\u00f6gnin eru ekki skipul\u00f6g\u00f0 og tengd vi\u00f0 \u00feann sem hefur veitt \u00feau.<\/h2>\n<p>G\u00f6gnin sem koma fr\u00e1 samanbur\u00f0ars\u00ed\u00f0um eru ekki sni\u00f0in a\u00f0 \u00fev\u00ed hvernig \u00fe\u00fa myndir t\u00falka \u00feau. Online umsagnir innihalda yfirleitt bara reit, \u00fear sem einhver hefur skrifa\u00f0 eitthva\u00f0, oftast \u00e1n raunverulegs tengsla vi\u00f0 raunveruleg heims\u00f3kn \u00e1 heilsug\u00e6slust\u00f6\u00f0ina \u00fe\u00edna. Vi\u00f0 erum ekki a\u00f0 segja a\u00f0 \u00fe\u00fa \u00e6ttir a\u00f0 hunsa \u00fea\u00f0 alveg, en a\u00f0 nota \u00fea\u00f0 \u00e1samt innri \u00e1n\u00e6gjuk\u00f6nnun vi\u00f0skiptavina mun gera \u00feig sigurvegara. \u00dea\u00f0 er \u00f3heppilegt a\u00f0 b\u00faast vi\u00f0 \u00fev\u00ed a\u00f0 a\u00f0rir muni vinna fyrir \u00feig vi\u00f0 a\u00f0 safna og lesa ni\u00f0urst\u00f6\u00f0urnar (nema ef \u00fe\u00fa notar Clinic Evaluator sem mun gera \u00fea\u00f0).<\/p>\n<h2>Vi\u00f0 undirritum NDA (samanbur\u00f0ars\u00ed\u00f0ur gera \u00fea\u00f0 ekki).<\/h2>\n<p>\u00de\u00fa g\u00e6tir haldi\u00f0 a\u00f0 \u00fea\u00f0 s\u00e9 auglj\u00f3s sta\u00f0a, en til a\u00f0 geta hj\u00e1lpa\u00f0 \u00fe\u00e9r, \u00feurfum vi\u00f0 a\u00f0 hafa g\u00f3\u00f0a \u00e1rei\u00f0anleika milli \u00fe\u00edn og okkar. \u00deess vegna undirritu\u00f0um vi\u00f0 alltaf NDA me\u00f0 \u00f6llum vi\u00f0skiptavinum. Vi\u00f0 bj\u00f3\u00f0um upp \u00e1 NDA og einnig GDPR tilb\u00fain skj\u00f6l, sem gerir \u00fea\u00f0 au\u00f0velt fyrir \u00feig a\u00f0 segja a\u00f0 vi\u00f0 erum \u00fe\u00fa f\u00e9lagi og \u00fe\u00fa getur veri\u00f0 viss um a\u00f0 vi\u00f0 munum &#8222;halda \u00fe\u00f6gn&#8220; um \u00fea\u00f0 sem vi\u00f0 vitum.<\/p>\n<h2>Vi\u00f0 b\u00faum til spurningarnar \u00ed samr\u00e6mi vi\u00f0 markmi\u00f0 \u00fe\u00edn og vi\u00f0 notum EKKI sni\u00f0m\u00e1t.<\/h2>\n<p>\u00cd lok dags er \u00fea\u00f0 ni\u00f0urst\u00f6\u00f0urnar sem eru mikilv\u00e6gustu \u00e1 lei\u00f0 til a\u00f0 vaxa fyrirt\u00e6ki \u00feitt. Vinna me\u00f0 sni\u00f0m\u00e1t er eins og a\u00f0 reyna a\u00f0 finna lei\u00f0 til gulls \u00e1n kort, vasalj\u00f3s e\u00f0a jafnvel par af st\u00edgv\u00e9lum. \u00dea\u00f0 er bara miki\u00f0 af giska-vinna sem er ekki \u00feess vir\u00f0i. \u00cd sta\u00f0inn erum vi\u00f0 alvarlegur samstarfsa\u00f0ili sem notar ekki sni\u00f0m\u00e1t og hlustar \u00e1 \u00fea\u00f0 sem \u00fe\u00fa vilt a\u00f0 s\u00e9 gert til a\u00f0 vaxa og hversu hratt. Vi\u00f0 hj\u00e1lpum \u00fe\u00e9r a\u00f0 m\u00e6la g\u00f6gnin og tryggja a\u00f0 \u00fe\u00e9r finnist \u00fe\u00fa hafa g\u00f3\u00f0an f\u00e9laga \u00ed okkur.<\/p>\n<h2>Tilb\u00fainn til a\u00f0 byrja?<\/h2>\n<p>Vi\u00f0 erum tilb\u00fain \u00feegar \u00fe\u00fa ert. Haf\u00f0u samband vi\u00f0 okkur \u00ed dag e\u00f0a kaupa byrjun pakka \u00e1 heimas\u00ed\u00f0u okkar. Eftir a\u00f0 p\u00f6ntunin hefur veri\u00f0 ger\u00f0 munum vi\u00f0 hafa samband vi\u00f0 \u00feig til a\u00f0 b\u00f3ka fyrsta s\u00edmtal og byrja a\u00f0 skipuleggja lausnina \u00fe\u00edna eins og \u00fe\u00fa vilt.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>J\u00e6ja, eins og \u00fe\u00fa veist kannski a\u00f0 vi\u00f0 hj\u00e1 Clinic Evaluator (hluti af Examinare AB) hj\u00e1lpa heilsug\u00e6slust\u00f6\u00f0vum a\u00f0 sj\u00e1lfvirka \u00e1n\u00e6gjuk\u00f6nnurnar og vi\u00f0 f\u00e1um oft\u2026<\/p>\n","protected":false},"author":0,"featured_media":9837,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-23654","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-okategoriserade"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-1127.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/posts\/23654","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/comments?post=23654"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/posts\/23654\/revisions"}],"predecessor-version":[{"id":23655,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/posts\/23654\/revisions\/23655"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/media\/9837"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/media?parent=23654"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/categories?post=23654"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/tags?post=23654"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}