{"id":23572,"date":"2015-10-01T18:57:00","date_gmt":"2015-10-01T16:57:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=23572"},"modified":"2015-10-01T18:57:00","modified_gmt":"2015-10-01T16:57:00","slug":"customer-satisfaction-surveys-more-popular-if-they-come-from-the-hotel-itself","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/news\/2015\/10\/01\/customer-satisfaction-surveys-more-popular-if-they-come-from-the-hotel-itself\/","title":{"rendered":"\u00c1n\u00e6gjuk\u00f6nnun vi\u00f0skiptavina er vins\u00e6lli ef h\u00fan kemur fr\u00e1 h\u00f3telinu sj\u00e1lfu."},"content":{"rendered":"

Vi\u00f0skiptavinak\u00f6nnun er a\u00f0 ver\u00f0a s\u00edfellt vins\u00e6lli, s\u00e9rstaklega beint fr\u00e1 h\u00f3telinu og vins\u00e6ldir almennra spurningalista fr\u00e1 b\u00f3kunars\u00ed\u00f0um hafa minnka\u00f0. „Vi\u00f0skiptavinir vilja hj\u00e1lpa h\u00f3telum a\u00f0 ver\u00f0a betri svo \u00feeir geti m\u00e6lt me\u00f0 f\u00f3lki a\u00f0 gista \u00fear.“<\/strong><\/p>\n

\u00deegar gestir hafa heims\u00f3tt h\u00f3tel sem ekki m\u00e6list alveg upp \u00e1 \u00fej\u00f3nustustig sem \u00fea\u00f0 hefur, ekki svo oft sem \u00feeir munu segja starfsf\u00f3lki. Venjulega eru a\u00f0eins nefndar kvartanir um \u00f3hreina og ekki hreinl\u00e6tisa\u00f0st\u00f6\u00f0u sem hefur bein \u00e1hrif \u00e1 dv\u00f6lina.<\/span><\/p>\n

\u00deegar gestur hefur dvali\u00f0 \u00e1 h\u00f3teli me\u00f0 galla sem hindra hann \u00ed a\u00f0 fara aftur, er e\u00f0lilegt vi\u00f0br\u00f6g\u00f0 a\u00f0 segja \u00f6llum a\u00f0 vera \u00ed burtu. Ef \u00feeir f\u00e1 hins vegar eftirfylgnik\u00f6nnun sem er vel skipul\u00f6g\u00f0 og tekur ekki of langan t\u00edma a\u00f0 svara, fylla \u00feeir venjulega \u00fat.<\/span><\/p>\n

Venjuleg eftirfylgni k\u00f6nnun fr\u00e1 almennum b\u00f3kunars\u00ed\u00f0u hefur venjulega ekki grip vi\u00f0 vi\u00f0skiptavini, sem gerir \u00feeim kleift a\u00f0 finna \u00fe\u00f6rfina til a\u00f0 fylla \u00fea\u00f0 \u00fat. Hins vegar, ef s\u00f6mu k\u00f6nnun er send fr\u00e1 h\u00f3telinu sj\u00e1lfu, fyllir vi\u00f0skiptavinurinn venjulega \u00fat og einnig fylla 50% gesta hana \u00fat eftir a\u00f0 \u00feeir hafa fengi\u00f0 \u00e1minningart\u00f6lvup\u00f3stinn um \u00e1n\u00e6gjuk\u00f6nnun h\u00f3telgesta.<\/span><\/p>\n

Miki\u00f0 hlutfall kvartana sem eru hafnar \u00e1 bor\u00f0inu eru ver\u00f0m\u00e6tar uppl\u00fdsingar sem ekki n\u00e1 til vi\u00f0komandi stj\u00f3rnenda \u00e1 h\u00f3telinu nema \u00feegar h\u00f3teli\u00f0 sj\u00e1lft sendir \u00e1n\u00e6gjuk\u00f6nnunina.<\/strong><\/p>\n

Ef h\u00f3teli\u00f0 sj\u00e1lft sendir \u00fat<\/span>\u00c1n\u00e6gju vi\u00f0skiptavina Kannanir \u00fea\u00f0 f\u00e6r venjulega 50% sv\u00f6r, ef um er a\u00f0 r\u00e6\u00f0a a\u00f0 nota r\u00e9ttar lausnir<\/strong>. Examinare AB veitir h\u00f3telum me\u00f0 Hotel Customer Satisfaction Survey Solutions, \u00fear sem hver gestur er sendur \u00e1n\u00e6gjuk\u00f6nnun.<\/span><\/p>\n

H\u00f3tel \u00e1n\u00e6gju vi\u00f0skiptavina kannanir reikna sj\u00e1lfkrafa \u00e1n\u00e6gju vi\u00f0skiptavina v\u00edsit\u00f6lu fyrir alla hluta h\u00f3telsins. St\u00f3r hluti af velgengni Hotel Dashboard lausnarinnar okkar er a\u00f0 allir gestir f\u00e1 eftirfylgnik\u00f6nnun og hver b\u00f3kun er kortl\u00f6g\u00f0 me\u00f0 bakgrunnsg\u00f6gnum.<\/span><\/p>\n

Lestu meira um \u00feetta Hotel Customer Satisfaction Dashboard Lausn h\u00e9r:<\/span><\/p>\n

https:\/\/www.examinare.com\/en\/industry\/hotel\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Vi\u00f0skiptavinak\u00f6nnun er a\u00f0 ver\u00f0a s\u00edfellt vins\u00e6lli, s\u00e9rstaklega beint fr\u00e1 h\u00f3telinu og vins\u00e6ldir almennra spurningalista fr\u00e1 b\u00f3kunars\u00ed\u00f0um hafa minnka\u00f0.\u2026<\/p>\n","protected":false},"author":0,"featured_media":8121,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-23572","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-okategoriserade"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-66.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/posts\/23572","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/comments?post=23572"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/posts\/23572\/revisions"}],"predecessor-version":[{"id":23573,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/posts\/23572\/revisions\/23573"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/media\/8121"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/media?parent=23572"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/categories?post=23572"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/tags?post=23572"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}