{"id":23486,"date":"2014-03-12T13:15:00","date_gmt":"2014-03-12T12:15:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=23486"},"modified":"2014-03-12T13:15:00","modified_gmt":"2014-03-12T12:15:00","slug":"evaluate-old-customer-zone-building-new-one","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/news\/2014\/03\/12\/evaluate-old-customer-zone-building-new-one\/","title":{"rendered":"Meta gamla vi\u00f0skiptavinasv\u00e6\u00f0i\u00f0 \u00feitt \u00e1\u00f0ur en \u00fe\u00fa byggir n\u00fdjan"},"content":{"rendered":"<p>\u00deegar \u00fe\u00fa leitar a\u00f0 \u00fev\u00ed a\u00f0 b\u00e6ta vi\u00f0skiptavinasv\u00e6\u00f0i fyrirt\u00e6kisins \u00fearftu alltaf a\u00f0 setja \u00feig \u00ed augu notenda \u00feinna. Sko\u00f0a, hva\u00f0 \u00fearf a\u00f0 breyta \u00ed \u00fev\u00ed gerir l\u00edf notanda au\u00f0veldara \u00e1n \u00feess a\u00f0 \u00feurfa a\u00f0 auka skilvirkni stu\u00f0ningsdeildarinnar. Margar endurb\u00e6tur verkefni \u00ed dag samanstanda a\u00f0 mestu af h\u00f6nnun b\u00e6tur. \u00datlit er mikilv\u00e6gt, au\u00f0vita\u00f0, en ekki allar sj\u00f3nr\u00e6nar endurb\u00e6tur veita betri reynslu fyrir vi\u00f0skiptavini \u00fe\u00edna. Raunveruleg t\u00e6knilegar \u00farb\u00e6tur gera daginn \u00feeirra.<\/p>\n<p>M\u00f6rg fyrirt\u00e6ki byggja endurb\u00e6tur s\u00ednar \u00e1 \u00fej\u00f3nustubei\u00f0num og fyrirspurnum en \u00fea\u00f0 \u00fe\u00fd\u00f0ir a\u00f0 taka \u00fearf tillit til bei\u00f0na sem eru allt fr\u00e1 \u00feremur m\u00e1nu\u00f0um til nokkurra \u00e1ra gamlar. A\u00f0 sko\u00f0a hva\u00f0 draumur vi\u00f0skiptavinarins er a\u00f0 gefa g\u00f3\u00f0a vi\u00f0mi\u00f0 fyrir framt\u00ed\u00f0ina. En \u00fea\u00f0 er ekki a\u00f0eins h\u00f6nnun eiginleika sem er \u00e1hugavert fyrir fyrirt\u00e6kin. \u00deeir vilja einnig a\u00f0 draga \u00far kostna\u00f0i s\u00ednum \u00e1 me\u00f0an auka \u00e1n\u00e6gju vi\u00f0skiptavina.<\/p>\n<p><strong>Sum atri\u00f0i sem g\u00e6tu hj\u00e1lpa\u00f0 \u00fe\u00e9r \u00ed \u00e1kv\u00f6r\u00f0uninni um a\u00f0 meta vi\u00f0skiptavinasv\u00e6\u00f0i\u00f0.<\/strong><\/p>\n<p>Sem d\u00e6mi, munum vi\u00f0 gera uppf\u00e6rslu \u00e1 vi\u00f0skiptavinur sv\u00e6\u00f0i, sem er um \u00fea\u00f0 bil 6 \u00e1ra gamall og bestu dagar \u00feess eru \u00ed fort\u00ed\u00f0inni. \u00der\u00f3a n\u00fdja vi\u00f0skiptavina sv\u00e6\u00f0i, \u00fe\u00fa \u00fearft a\u00f0 gera \u00fea\u00f0 l\u00edta betur, en ef t\u00e6knimenn f\u00e6r a\u00f0 fullu l\u00f6g\u00f0 \u00e1hersla \u00e1 gott \u00fatlit vi\u00f0skiptavina sv\u00e6\u00f0isins, \u00fe\u00e1 munt \u00fe\u00fa borga fyrir \u00fer\u00f3un klukkustundir sem eru hreint h\u00f6nnun klukkustundir \u00ed raun. Ef t\u00e6knimenn \u00fe\u00ednir kosta fyrirt\u00e6ki\u00f0 \u00feitt um 600 SEK \u00e1 klukkustund og \u00feeir eru a\u00f0 vinna me\u00f0 rangar a\u00f0ger\u00f0ir og hafa ekki r\u00e9tta f\u00f3kus efni undir verkefni sem 150 klukkustundir, \u00feetta merkir a\u00f0 verkefni\u00f0 hefur kostna\u00f0 90 000 SEK (um 14 000 USD) \/ starfsma\u00f0ur.<\/p>\n<p>Ef \u00fe\u00fa ert me\u00f0 starfsf\u00f3lk \u00ferj\u00fa f\u00f3lk, \u00fea\u00f0 merkir a\u00f0 \u00feessi 150 klukkustundir mun l\u00edklega endast um 200 klukkustundir \u00ed sta\u00f0 ($ 120 000). Hins vegar er kostna\u00f0ur ekki allt. Ef a\u00f0ger\u00f0ir \u00fe\u00ednar \u00ed \u00f6llu verkefninu byggjast \u00e1 r\u00f6\u00f0 giska au\u00f0ga ekki vi\u00f0skiptavini \u00fe\u00edna, \u00fe\u00e1 munt \u00fe\u00fa missa fj\u00f6lda \u00feeirra eftir \u00feessa \u00fer\u00f3un.<\/p>\n<p>Ef \u00ed sta\u00f0 \u00feess sem nefnd er h\u00e9r a\u00f0 ofan gerir \u00fe\u00fa eftirfylgni spurningalista \u00ed vi\u00f0skiptavinasv\u00e6\u00f0inu \u00fe\u00ednu, \u00fe\u00e1 veistu n\u00e1kv\u00e6mlega hva\u00f0 vi\u00f0skiptavinir \u00fe\u00ednir hugsa um gamla vi\u00f0skiptavinasv\u00e6\u00f0i\u00f0 \u00feitt og hva\u00f0a hlutar \u00feess eru a\u00f0allega nota\u00f0ir. \u00dea\u00f0 mun leyfa \u00fe\u00e9r a\u00f0 dreifa verki\u00f0 au\u00f0veldlega \u00ed sta\u00f0 \u00feess a\u00f0 giska \u00e1 hvert skref.<\/p>\n<p><strong>Mi\u00f0a a\u00f0 samfelldum sj\u00e1lfvirkum k\u00f6nnunum \u00feegar \u00fe\u00fa uppf\u00e6rir.<\/strong><\/p>\n<p>2014 skapar n\u00fdja vi\u00f0skiptavina sv\u00e6\u00f0i \u00fearfir. \u00cd \u00feessu \u00e1standi, sj\u00e1lfvirk eftirfylgni eru nau\u00f0synleg og \u00feetta er einn af styrkleikum<a href=\"https:\/\/surveytools.examinare.com\/survey-tool\/\">Examinare k\u00f6nnunart\u00f3l<\/a>. Vitur \u00e1kv\u00f6r\u00f0un er a\u00f0 senda eftirfylgni k\u00f6nnun vi\u00f0 loki\u00f0 stu\u00f0ningsm\u00e1l \u00feannig a\u00f0 vi\u00f0skiptavinir \u00fe\u00ednir geti beint svara\u00f0 \u00fev\u00ed hversu vel \u00fe\u00fa hefur s\u00e9\u00f0 um mikilv\u00e6gt stu\u00f0ningsm\u00e1l \u00feeirra.<\/p>\n<p>Sem ni\u00f0ursta\u00f0a, viljum vi\u00f0 segja a\u00f0 \u00fea\u00f0 er alltaf pl\u00e1ss fyrir framf\u00f6rum og ef \u00fe\u00fa vilt b\u00faa til gott fl\u00e6\u00f0i sj\u00e1lfvirkra vi\u00f0skiptavinakannana e\u00f0a meta vi\u00f0skiptavinasv\u00e6\u00f0i \u00feitt, er \u00fe\u00e9r velkomi\u00f0 a\u00f0 heims\u00e6kja okkur \u00e1 Examinare og bi\u00f0ja um tilbo\u00f0.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00deegar \u00fe\u00fa leitar a\u00f0 \u00fev\u00ed a\u00f0 b\u00e6ta vi\u00f0skiptavinasv\u00e6\u00f0i fyrirt\u00e6kisins \u00fearftu alltaf a\u00f0 setja \u00feig \u00ed augu notenda \u00feinna. Sko\u00f0a, hva\u00f0 \u00fearf a\u00f0 breyta \u00ed \u00fev\u00ed gerir l\u00edf\u2026<\/p>\n","protected":false},"author":0,"featured_media":7302,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-23486","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-okategoriserade"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-43.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/posts\/23486","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/comments?post=23486"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/posts\/23486\/revisions"}],"predecessor-version":[{"id":23487,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/posts\/23486\/revisions\/23487"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/media\/7302"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/media?parent=23486"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/categories?post=23486"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/is\/wp-json\/wp\/v2\/tags?post=23486"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}