{"id":24676,"date":"2019-10-10T21:45:00","date_gmt":"2019-10-10T19:45:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=24676"},"modified":"2019-10-10T21:45:00","modified_gmt":"2019-10-10T19:45:00","slug":"follow-up-each-delivery-via-sms-survey-or-e-mail-survey-with-delivery-evaluator","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/news\/2019\/10\/10\/follow-up-each-delivery-via-sms-survey-or-e-mail-survey-with-delivery-evaluator\/","title":{"rendered":"J\u00e4lgige iga tarne SMS-k\u00fcsitluse v\u00f5i e-posti k\u00fcsitluse kaudu Delivery Evaluator."},"content":{"rendered":"<p>Iga tarne on alati sama t\u00e4htis, et toode j\u00f5uab kiiresti on n\u00fc\u00fcd \u00fcks olulisemaid osi, kui k\u00fcsida tarbijaid. SMSi v\u00f5i e-posti k\u00fcsimustiku saamine ei ole alati see, mida e-kauplejana m\u00f5tled, kuid tarnete j\u00e4relevalve puudumine on sama halb kui tarne \u00fcldse mitte saatmine.<\/p>\n<h2>Millised on SMS-k\u00fcsitluste saatmise eelised e-kaubanduse ettev\u00f5tjana?<\/h2>\n<p>Teksts\u00f5numiga vastuse saamine v\u00f5imaldab teil oma sihtr\u00fchma kohta rohkem teada saada. SMS-k\u00fcsitlus n\u00e4itab mitte ainult seda, kas nad on rahul, vaid ka seda, kas olete kaasanud kliente v\u00f5i kas nad on ostnud just sellep\u00e4rast, et hind on madal v\u00f5i nad ei leia kaupu mujalt.<\/p>\n<h2>Madal vastuste arv SMS-k\u00fcsitluses ei ole ainult halb.<\/h2>\n<p>N\u00e4iteks kui saad sms-k\u00fcsitluste kaudu vaid 10 ja 15 protsendi vahel, siis m\u00f5tled sa n\u00e4iteks v\u00f5imalust parandada br\u00e4ndi tuntust v\u00f5i Brand Awareness\u2019i, nagu seda inglise keeles nimetatakse.<\/p>\n<p>Kui teie tekstis\u00f5numite k\u00fcsitluse vastuste m\u00e4\u00e4r on 30\u201350 protsenti, n\u00e4itab see, et olete saanud enamiku k\u00fcsimustikule vastanud klientidest rahulolevatest kuni v\u00e4ga rahulolevate klientideni. Muidugi mitte alati, aga kui rahulolevate klientide indeks n\u00e4itab v\u00e4hem kui 3 vastanutest, siis on neil ilmselgelt palju t\u00f6\u00f6d teha.<\/p>\n<h2>Suurim eelis on see, et sa e-kauplejana n\u00e4itad, et hoolid.<\/h2>\n<p>SMS-k\u00fcsitluste suurim eelis on juba siis, kui kliendid SMS-i ise saavad, sest sina e-jaem\u00fc\u00fcjana n\u00e4itad, et hoolivad, et nad on oma toote k\u00e4tte saanud ja kui sul on n\u00e4iteks tarnija, kes teeb sinu klientidele oma kauba k\u00e4ttesaamise v\u00e4hem heaks, n\u00e4iteks: Kaugel l\u00e4himasse k\u00e4ttetoimetamispunkti v\u00f5i kui agent l\u00f5peb, kuid rutiinselt t\u00e4hendab, et klient ei saa kaupa k\u00e4tte, vaid peab minema kaubale j\u00e4rele mitme kilomeetri kaugusel, siis saad sa selle parandamiseks midagi ette v\u00f5tta, saates pakid posti teel l\u00e4bi teise ekspediitori, kellel pole sama probleemi paki kohaletoimetamise osas sinu klientidele. See on vaid osa infost, mida saab saada sms-k\u00fcsitluse kaudu.<\/p>\n<p><span>V\u00f5ta meiega \u00fchendust sms-k\u00fcsitluste osas juba t\u00e4na, meil on e-kaubanduse ettev\u00f5tetele eripakkumised.<\/span><\/p>\n<div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Iga tarne on alati sama t\u00e4htis, et toode j\u00f5uab kiiresti on n\u00fc\u00fcd \u00fcks olulisemaid osi, kui k\u00fcsida tarbijaid. SMSi v\u00f5i e-posti k\u00fcsimustiku saamine ei ole alati\u2026<\/p>\n","protected":false},"author":0,"featured_media":11631,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-24676","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-okategoriserade"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-1318.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/wp-json\/wp\/v2\/posts\/24676","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/wp-json\/wp\/v2\/comments?post=24676"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/wp-json\/wp\/v2\/posts\/24676\/revisions"}],"predecessor-version":[{"id":24677,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/wp-json\/wp\/v2\/posts\/24676\/revisions\/24677"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/wp-json\/wp\/v2\/media\/11631"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/wp-json\/wp\/v2\/media?parent=24676"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/wp-json\/wp\/v2\/categories?post=24676"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/wp-json\/wp\/v2\/tags?post=24676"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}