{"id":24672,"date":"2019-10-09T13:19:00","date_gmt":"2019-10-09T11:19:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=24672"},"modified":"2019-10-09T13:19:00","modified_gmt":"2019-10-09T11:19:00","slug":"follow-up-service-matters-with-an-sms-questionnaire-with-our-survey-tool","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/news\/2019\/10\/09\/follow-up-service-matters-with-an-sms-questionnaire-with-our-survey-tool\/","title":{"rendered":"J\u00e4lgige teenuse k\u00fcsimusi SMS-k\u00fcsimustikega meie k\u00fcsitluse t\u00f6\u00f6riista kaudu."},"content":{"rendered":"<p>K\u00f5iki iga p\u00e4ev toimuvaid teenuseprobleeme saab alati madalate kuludega Pocket Response k\u00fcsitluse t\u00f6\u00f6riista abil j\u00e4lgida. T\u00f6\u00f6riista kasutamine, mis saadab automaatselt SMS-i ja seej\u00e4rel SMS-i k\u00fcsimustiku vastuse, on midagi, mida mitte iga\u00fcks ei saa. Pocket Response enda k\u00fcsitluse t\u00f6\u00f6riist muudab k\u00fcsitluste saatmise e-posti v\u00f5i telefoni teel lihtsamaks kui tavaliselt.<\/p>\n<h2>Kuidas t\u00f6\u00f6tab Pocket Response SMS-k\u00fcsitlus teenuse k\u00fcsimuste j\u00e4relevalve juures?<\/h2>\n<p>Meie s\u00fcsteem saadab SMS-i oma SMS-numbri kaudu ja kui klient saadab vastuse, siis m\u00e4rgitakse tema SMS h\u00e4\u00e4lena. S\u00f5ltuvalt vastusest saadetakse vastusena SMS-k\u00fcsimustik. N\u00e4hes k\u00f5iki vastuseid ja ka seda, millised tehnikud on teenindusega seotud, on teil lihtsam anal\u00fc\u00fcsida, kas teatud hooldustehnikud vajavad mingis valdkonnas rohkem koolitust.<\/p>\n<h2>K\u00f5ik algab SMS-iga ja l\u00f5peb SMS-k\u00fcsitlusega.<\/h2>\n<p>K\u00f5ik algab lihtsast tekstis\u00f5numist, mis \u00fctleb n\u00e4iteks: \u201eT\u00e4nan teid t\u00e4nase k\u00fclastuse eest. Palun saatke meile oma arvamus meie teenuse kohta. 1 = Bad, 5 = Good \u201d. K\u00f5ik kliendid, kes saavad punktisumma 1, 2 v\u00f5i 3, saavad SMS-k\u00fcsimustiku, milles on esile t\u00f5stetud teenindusjuhtum ja sellega seotud tehnik ning nii saate oma SMS-k\u00fcsimustikku h\u00f5lpsasti anal\u00fc\u00fcsida nii \u00fcksikasjalikult kui ka \u00fcldisemalt.<\/p>\n<h2>Kuidas me alustame Pocket Response ja meie SMS-k\u00fcsitluse kasutamist?<\/h2>\n<p>SMS-k\u00fcsitluste ja teenuse j\u00e4relkontrolli kasutamise alustamiseks t\u00e4itke palun meie hinnapakkumise taotlusvorm. P\u00e4rast Sinu taotluse saamist korraldame telefoni teel kohtumise, kus me SMS-k\u00fcsitluse abil vaatame l\u00e4bi Sinu eesm\u00e4rgid. P\u00e4rast seda seadistame me k\u00f5ik teie jaoks \u00fcles, et saaksite kiiresti oma SMS-k\u00fcsitlusega t\u00f6\u00f6le hakata.<\/p>\n<p><span>SMS-k\u00fcsitluste ja teenusek\u00fcsimuste j\u00e4relevalve osas v\u00f5tke meiega \u00fchendust juba t\u00e4na.<\/span><\/p>\n<div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>K\u00f5iki iga p\u00e4ev toimuvaid teenuseprobleeme saab alati madalate kuludega Pocket Response k\u00fcsitluse t\u00f6\u00f6riista abil j\u00e4lgida. T\u00f6\u00f6riista kasutamine, mis saadab\u2026<\/p>\n","protected":false},"author":0,"featured_media":11436,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-24672","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-okategoriserade"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-1314.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/wp-json\/wp\/v2\/posts\/24672","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/wp-json\/wp\/v2\/comments?post=24672"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/wp-json\/wp\/v2\/posts\/24672\/revisions"}],"predecessor-version":[{"id":24673,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/wp-json\/wp\/v2\/posts\/24672\/revisions\/24673"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/wp-json\/wp\/v2\/media\/11436"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/wp-json\/wp\/v2\/media?parent=24672"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/wp-json\/wp\/v2\/categories?post=24672"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/wp-json\/wp\/v2\/tags?post=24672"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}