{"id":24614,"date":"2019-07-20T08:12:00","date_gmt":"2019-07-20T06:12:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=24614"},"modified":"2019-07-20T08:12:00","modified_gmt":"2019-07-20T06:12:00","slug":"how-to-use-delivery-evaluator-to-use-customer-satisfaction-surveys-for-your-construction-materials-market","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/news\/2019\/07\/20\/how-to-use-delivery-evaluator-to-use-customer-satisfaction-surveys-for-your-construction-materials-market\/","title":{"rendered":"Kuidas kasutada Delivery Evaluator ja kliendirahulolu uuringuid oma ehitusmaterjalide turul."},"content":{"rendered":"<p>Ehitusmaterjalide turg on suurep\u00e4rane n\u00e4ide ettev\u00f5ttest, mis teenindab iga p\u00e4ev paljusid kliente. Isegi kui iga p\u00e4ev tehakse palju oste, ei ole see p\u00f5hjus, miks mitte viia l\u00e4bi pidevalt kliendirahulolu uuringuid klientide kohta, kellega teil on kokkupuude. Mida rohkem kliente teil on, kellele saab kliendirahulolu k\u00fcsitluse abil j\u00e4rele minna, seda parem. Enamikul ehitusmaterjalide turgudel on palju erinevaid kliente. Meil on tarbija, ehitaja (lepinguline arveldamine) ja m\u00f5nel juhul on olemas rohkem profiile.<\/p>\n<h2>Mis vahe on kliendi eesm\u00e4rgil ja ehitaja eesm\u00e4rgil, kui tegemist on kliendi rahulolu uuringuga?<\/h2>\n<p>Kui tegemist on keskmise tarbijaga (v\u00f5i majaomanikuna), siis tuleb k\u00fcsimused suunata hinna, k\u00e4ttesaadavuse ja kvaliteedi poole, kus hinnale k\u00f5ige rohkem survet avaldatakse. Kui r\u00e4\u00e4kida ehitajate tarbijate profiilist, siis on loomulikult eesm\u00e4rgiks hind, k\u00e4ttesaadavus, kvaliteet, kuid ka paindlikkus ja teenuse kiirus. Kui tarbija on materjalide k\u00e4ttesaamisel, siis on sellega seotud teatud ooteaeg, mis on vastuv\u00f5etav, ilma et tarbija hakkaks konkurenti pakkumisi kaaluma. Kui tegemist on ehitajatega, siis ooteaeg on skaleeritud teistmoodi. Ehitaja ooteaeg on t\u00f6\u00f6s kaotatud aeg (arveldatav aeg). M\u00f5nikord on ehitajal kliendi suhtes fikseeritud t\u00f6\u00f6de hinnaplaan ja see t\u00e4hendab, et seda ei arveldata ehitusprotsessile. Niisiis, suur ooteaeg paneb ehitaja otsima alternatiive oma materjali saamiseks, kui konkurentide pakutav hind ei ole palju k\u00f5rgem.<\/p>\n<h2>Mida sa saad, kui tellid Delivery Evaluator alates Examinare.<\/h2>\n<p>Kui kasutate Delivery Evaluator-d alates Examinare-st, aitame teil saada \u00f5ige Kliendi rahulolu uuringu lahenduse, mida vajate oma \u00e4ri jaoks. Oleme teinud \u00fcle 100s Kliendi Rahulolu Uuringu paigalduste kogu tee tagasi 2006, kui me alustasime oma esimese t\u00f6\u00f6riista Kliendi Rahulolu Uuringutele.<\/p>\n<p>Tere tulemast v\u00f5tma meiega \u00fchendust, et saada oma lahendus Delivery Evaluator ja alustada t\u00f5eliste kliendirahulolu uuringuid, kus teenuse kvaliteet on selle peamine osa.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ehitusmaterjalide turg on suurep\u00e4rane n\u00e4ide ettev\u00f5ttest, mis teenindab iga p\u00e4ev paljusid kliente. Isegi kui iga p\u00e4ev tehakse palju oste, ei ole see p\u00f5hjus,\u2026<\/p>\n","protected":false},"author":0,"featured_media":10383,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-24614","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-okategoriserade"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-1221.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/wp-json\/wp\/v2\/posts\/24614","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/wp-json\/wp\/v2\/comments?post=24614"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/wp-json\/wp\/v2\/posts\/24614\/revisions"}],"predecessor-version":[{"id":24615,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/wp-json\/wp\/v2\/posts\/24614\/revisions\/24615"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/wp-json\/wp\/v2\/media\/10383"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/wp-json\/wp\/v2\/media?parent=24614"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/wp-json\/wp\/v2\/categories?post=24614"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/et\/wp-json\/wp\/v2\/tags?post=24614"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}