Examinare Phone surveys can be used together with your favorite phone system. As long as the system that you use PBX (or whatever you use) can give you the call list to send phone surveys to then you can schedule automatic phone surveys easily with Examinare Phone Surveys API.<\/p>\n
When applying to get your Phone Survey functionality activated we also need to activate your Caller ID. This is done easily by contacting the Examinare Support.<\/p>\n
Before sound files can be uploaded you need to create the text version of the Survey. Use the \u201cMultiple choice question\u201d question type to make the options 1 to 10. This way the Survey Tool can analyze the results easily.<\/p>\n
You can upload your own sound files on every question by clicking on the \u201cInclude file\u201d and click on \u201cPhone Surveys\u201d. If you do not have any recorded files then you can record it live with the microphone inside the Survey Tool.<\/p>\n
Create a recipient in your Examinare account that includes a phone number on the Phone number field. Make sure that the number is in International format.<\/p>\n
Publish the survey as Private web survey and test it on the \u201cPhone Survey\u201d option with your own test user. Your phone will ring within 2 minutes from you have sent the phone survey.<\/p>\n
Navigate to Settings -> Advanced settings and activate the Examinare API. Note down the details and continue to next step.<\/p>\n