{"id":24262,"date":"2019-03-08T09:19:00","date_gmt":"2019-03-08T08:19:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=24262"},"modified":"2019-03-08T09:19:00","modified_gmt":"2019-03-08T08:19:00","slug":"follow-up-cancellations-of-broadband-connections-via-sms-surveys-and-e-mail-surveys","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/news\/2019\/03\/08\/follow-up-cancellations-of-broadband-connections-via-sms-surveys-and-e-mail-surveys\/","title":{"rendered":"Sledujte zru\u0161en\u00ed \u0161irokop\u00e1smov\u00e9ho p\u0159ipojen\u00ed prost\u0159ednictv\u00edm SMS pr\u016fzkum\u016f a e-mailov\u00fdch pr\u016fzkum\u016f."},"content":{"rendered":"<p>Ukon\u010den\u00ed \u0161irokop\u00e1smov\u00e9ho p\u0159ipojen\u00ed nen\u00ed nic nov\u00e9ho. N\u011bkter\u00e9 z nich jsou v\u0161ak zalo\u017eeny na \u0161patn\u011b zku\u0161en\u00e9m z\u00e1kaznick\u00e9m servisu, n\u00edzk\u00e9 kvalit\u011b p\u0159ipojen\u00ed atd. Kolik z va\u0161ich zru\u0161en\u00ed se stane, proto\u017ee va\u0161i z\u00e1kazn\u00edci nejsou spokojeni s v\u00e1mi jako poskytovatele internetu? Bez sledov\u00e1n\u00ed va\u0161ich z\u00e1kazn\u00edk\u016f nev\u00edte, pro\u010d ukon\u010duj\u00ed sv\u00e9 smlouvy. Why Cancel je slu\u017eba, kter\u00e1 m\u00e1 za c\u00edl sn\u00ed\u017eit ztr\u00e1ty z\u00e1kazn\u00edk\u016f v pr\u016fb\u011bhu \u010dasu a zjistit kl\u00ed\u010dov\u00e9 d\u016fvody, pro\u010d odm\u00edtaj\u00ed pou\u017e\u00edvat va\u0161e slu\u017eby. Shroma\u017e\u010fujte a systematizujte informace, z\u00edskejte re\u00e1ln\u00e1 data jako z\u00e1klad pro zm\u011bny ve strategi\u00edch va\u0161\u00ed spole\u010dnosti a \u0159\u00edzen\u00ed z\u00e1kazn\u00edk\u016f.<\/p>\n<h2>Implementujte sv\u016fj vlastn\u00ed p\u0159\u00edstup nebo delegujte tvorbu pr\u016fzkum\u016f na\u0161emu profesion\u00e1ln\u00edmu t\u00fdmu.<\/h2>\n<p>Krom\u011b technologie zachycen\u00ed p\u0159\u00ed\u010din ztr\u00e1t z\u00e1kazn\u00edk\u016f je Why Cancel v\u00edce ne\u017e jen dotazn\u00edk. \u00dasp\u011bch \u0159e\u0161en\u00ed hodn\u011b z\u00e1vis\u00ed na spr\u00e1vn\u011b navr\u017een\u00e9m a relevantn\u00edm dotazn\u00edku. Existuje mnoho parametr\u016f, kter\u00e9 ovliv\u0148uj\u00ed rychlost odezvy a kvalitu dat pro dal\u0161\u00ed pou\u017eit\u00ed. Proto je design studie nesm\u00edrn\u011b d\u016fle\u017eit\u00fd a m\u011bl by b\u00fdt odpov\u00eddaj\u00edc\u00edm zp\u016fsobem \u0159e\u0161en. M\u016f\u017eete to ud\u011blat s vlastn\u00edmi intern\u00edmi zdroji nebo odeslat dotazn\u00edk na\u0161im expert\u016fm na pr\u016fzkumy.<\/p>\n<p>N\u00e1\u0161 t\u00fdm m\u00e1 dlouholet\u00e9 zku\u0161enosti s tvorbou dotazn\u00edk\u016f. Po dohodnut\u00e9m setk\u00e1n\u00ed se z\u00e1stupcem va\u0161\u00ed spole\u010dnosti analyzuj\u00ed va\u0161i aktu\u00e1ln\u00ed situaci a po\u017eadavky a vytvo\u0159\u00ed nejrelevantn\u011bj\u0161\u00ed a optim\u00e1ln\u00ed dotazn\u00edk.<\/p>\n<h2>Ud\u011blejte z n\u00e1sledn\u00fdch opat\u0159en\u00ed po propou\u0161t\u011bn\u00ed sou\u010d\u00e1st sv\u00e9ho ka\u017edodenn\u00edho pracovn\u00edho postupu a dlouhodob\u011b z toho profitujte.<\/h2>\n<p>V\u0161echny firmy ztr\u00e1cej\u00ed z\u00e1kazn\u00edky, ale jen m\u00e1lo z nich z toho profituje. V nejlep\u0161\u00edm p\u0159\u00edpad\u011b se z\u00e1kazn\u00edk m\u016f\u017ee vr\u00e1tit a b\u00fdt je\u0161t\u011b loaj\u00e1ln\u011bj\u0161\u00ed k va\u0161\u00ed internetov\u00e9 spole\u010dnosti ne\u017e d\u0159\u00edve, v nejhor\u0161\u00edm p\u0159\u00edpad\u011b m\u016f\u017eete zmapovat pl\u00e1ny na budouc\u00ed zlep\u0161en\u00ed.<\/p>\n<p>With Why Cancel, v\u0161echny d\u016fle\u017eit\u00e9 informace a st\u00ed\u017enosti z\u00e1kazn\u00edk\u016f lze z\u00edskat automaticky, ihned po zru\u0161en\u00ed. Nastavit Why Cancel Jednor\u00e1zov\u011b jej propoj\u00edte s va\u0161\u00edm CRM syst\u00e9mem, nakonfigurujete podle aktu\u00e1ln\u00edch po\u017eadavk\u016f a pou\u017e\u00edv\u00e1te denn\u011b. Why Cancel za\u0161le kr\u00e1tk\u00fd dotazn\u00edk t\u011bm z\u00e1kazn\u00edk\u016fm, kte\u0159\u00ed se rozhodli ji\u017e nevyu\u017e\u00edvat va\u0161i slu\u017ebu, shrom\u00e1\u017ed\u00ed jejich odpov\u011bdi, d\u016fkladn\u011b je analyzuje, t\u0159\u00edd\u00ed a prezentuje ve form\u011b vhodn\u00e9 pro va\u0161i spole\u010dnost. Syst\u00e9m tak\u00e9 identifikuje, zda z\u00e1kazn\u00edk ignoruje nebo zme\u0161k\u00e1 va\u0161i popt\u00e1vku a ode\u0161le p\u0159ipomenut\u00ed.<\/p>\n<h2>Spr\u00e1vn\u00e1 anal\u00fdza a interpretace dat je kl\u00ed\u010dem k spr\u00e1vn\u00e9mu porozum\u011bn\u00ed va\u0161im z\u00e1kazn\u00edk\u016fm.<\/h2>\n<p>Bez spr\u00e1vn\u00e9 anal\u00fdzy je obt\u00ed\u017en\u00e9 porozum\u011bt a systematizovat surov\u00e1 data. Navrhnout dotazn\u00edk je prvn\u00ed krok, ale \u010dasto je z\u00e1sadn\u00ed, aby bylo mo\u017en\u00e9 v\u00fdsledky analyzovat bez nadm\u011brn\u00e9ho \u00fasil\u00ed. Proto jsme implementovali n\u00e1\u0161 nejv\u00fdkonn\u011bj\u0161\u00ed analytick\u00fd engine do Why Cancel. Obsahuje informativn\u00ed grafy a grafiky, filtrov\u00e1n\u00ed v\u00fdsledk\u016f na z\u00e1klad\u011b V\u00e1mi zadan\u00fdch parametr\u016f, textovou anal\u00fdzu voln\u00fdch textov\u00fdch odpov\u011bd\u00ed podle nej\u010dast\u011bji pou\u017e\u00edvan\u00fdch slovn\u00edch konstrukc\u00ed, generov\u00e1n\u00ed report\u016f v r\u016fzn\u00fdch form\u00e1tech.<\/p>\n<p><span>Kontaktujte n\u00e1s pro zas\u00edl\u00e1n\u00ed SMS a e-mailov\u00fdch pr\u016fzkum\u016f pro sledov\u00e1n\u00ed zru\u0161en\u00ed internetov\u00fdch p\u0159edplatn\u00fdch s Why Cancel.<\/span><\/p>\n<div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Ukon\u010den\u00ed \u0161irokop\u00e1smov\u00e9ho p\u0159ipojen\u00ed nen\u00ed nic nov\u00e9ho. N\u011bkter\u00e9 z nich jsou v\u0161ak zalo\u017eeny na \u0161patn\u011b zku\u0161en\u00e9m z\u00e1kaznick\u00e9m servisu, n\u00edzk\u00e9 kvalit\u011b p\u0159ipojen\u00ed atd.\u2026<\/p>\n","protected":false},"author":0,"featured_media":11280,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-24262","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-okategoriserade"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-1306.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/24262","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/comments?post=24262"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/24262\/revisions"}],"predecessor-version":[{"id":24263,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/24262\/revisions\/24263"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/media\/11280"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/media?parent=24262"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/categories?post=24262"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/tags?post=24262"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}