{"id":24248,"date":"2019-10-04T12:48:00","date_gmt":"2019-10-04T10:48:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=24248"},"modified":"2019-10-04T12:48:00","modified_gmt":"2019-10-04T10:48:00","slug":"3-ways-of-increasing-the-work-effectiveness-in-clinics-and-healthcare-centers-with-help-of-surveys","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/news\/2019\/10\/04\/3-ways-of-increasing-the-work-effectiveness-in-clinics-and-healthcare-centers-with-help-of-surveys\/","title":{"rendered":"3 Zp\u016fsoby zvy\u0161ov\u00e1n\u00ed efektivity pr\u00e1ce na klinik\u00e1ch a ve zdravotnick\u00fdch za\u0159\u00edzen\u00edch pomoc\u00ed dotazn\u00edkov\u00e9ho \u0161et\u0159en\u00ed."},"content":{"rendered":"

Dnes jsou pr\u016fzkumy ned\u00edlnou sou\u010d\u00e1st\u00ed podnikatelsk\u00e9ho sv\u011bta. Z\u00e1kaznick\u00e9 pr\u016fzkumy, zam\u011bstnaneck\u00e9 pr\u016fzkumy, pr\u016fzkumy trhu, n\u00e1sledn\u00e9 projekty, NPS, syst\u00e9my zp\u011btn\u00e9 vazby; existuj\u00ed des\u00edtky zp\u016fsob\u016f, jak podniky denn\u011b shroma\u017e\u010fuj\u00ed cenn\u00e9 informace prost\u0159ednictv\u00edm r\u016fzn\u00fdch komunika\u010dn\u00edch kan\u00e1l\u016f. Zdravotnick\u00fd pr\u016fmysl m\u00e1 tendenci b\u00fdt konzervativn\u011bj\u0161\u00ed. V posledn\u00edch letech v\u0161ak nejaktivn\u011bj\u0161\u00ed z\u00e1stupci za\u010dali vyu\u017e\u00edvat a t\u011b\u017eit z pr\u016flom\u016f informa\u010dn\u00edho v\u011bku, z nich\u017e jedn\u00edm jsou nepochybn\u011b online pr\u016fzkumy.<\/p>\n

Hlavn\u00ed v\u00fdhody pou\u017e\u00edv\u00e1n\u00ed dotazn\u00edk\u016f na klinik\u00e1ch a zdravotnick\u00fdch za\u0159\u00edzen\u00edch.<\/h2>\n

Pr\u016fzkumy jsou vz\u00e1jemn\u011b prosp\u011b\u0161n\u00fdm n\u00e1strojem jak pro kliniky, tak pro jejich pacienty. Jsou-li spr\u00e1vn\u011b konstruov\u00e1ny a implementov\u00e1ny, zlep\u0161uj\u00ed komunikaci mezi l\u00e9ka\u0159i a pacienty. Klinika tak vytv\u00e1\u0159\u00ed d\u016fv\u011bru, z\u00edsk\u00e1v\u00e1 dodate\u010dn\u00e1 data o zdravotn\u00edch probl\u00e9mech, zku\u0161enostech pacient\u016f a efektivit\u011b p\u0159edepsan\u00fdch zdravotn\u00edch pl\u00e1n\u016f, zvy\u0161uje spolehlivost v o\u010d\u00edch lid\u00ed, zat\u00edmco ti z\u00edskaj\u00ed mo\u017enost vysv\u011btlit sv\u00e9 pot\u0159eby a obavy, \u010d\u00edm\u017e z\u00edsk\u00e1vaj\u00ed vyhled\u00e1vanou slu\u017ebu.<\/p>\n

Ok, vyu\u017eit\u00ed dotazn\u00edk\u016f v modern\u00edm zdravotnictv\u00ed je nepopirateln\u00e9, ale jak je integrovat do dlouhodob\u011b vyv\u00edjen\u00e9ho workflow klinik? V prvn\u00ed \u0159ad\u011b je d\u016fle\u017eit\u00e9 zd\u016fraznit, \u017ee pr\u016fzkumy se od sebe velmi li\u0161\u00ed v z\u00e1vislosti na shroma\u017e\u010fovan\u00fdch informac\u00edch a jejich dal\u0161\u00edm vyu\u017eit\u00ed. Obecn\u011b existuj\u00ed t\u0159i hlavn\u00ed typy pr\u016fzkum\u016f, kter\u00e9 jsou vhodn\u00e9 pro pou\u017eit\u00ed na klinik\u00e1ch. Jsou to p\u0159edsmluvn\u00ed pr\u016fzkumy, pr\u016fzkumy na m\u00edst\u011b a pojedn\u00e1n\u00ed.<\/p>\n

Pr\u016fzkumy p\u0159ed sch\u016fzkou.<\/h2>\n

Tento druh pr\u016fzkumu je zas\u00edl\u00e1n na e-maily pacient\u016f nebo je um\u00edst\u011bn na webov\u00fdch str\u00e1nk\u00e1ch kliniky. Nen\u00ed to \u00fastup z jedn\u00e9 ani z druh\u00e9 strany, ale zp\u016fsob, jak automatizovat nam\u00e1havou administrativu kliniky, minimalizovat chyby a zp\u0159\u00edjemnit pacientovi zku\u0161enost. Obvykle se jedn\u00e1 o jednoduch\u00fd dotazn\u00edk, kter\u00fd se skl\u00e1d\u00e1 z pol\u00ed pot\u0159ebn\u00fdch pro registraci sch\u016fzky osoby a voliteln\u00fdch ot\u00e1zek o zdravotn\u00edch probl\u00e9mech a obav\u00e1ch. To umo\u017e\u0148uje l\u00e9ka\u0159\u016fm p\u0159edem vid\u011bt, jak\u00e9 v\u00fdzvy je \u010dekaj\u00ed, nav\u00e1zat vz\u00e1jemn\u00e9 porozum\u011bn\u00ed od sam\u00e9ho za\u010d\u00e1tku sch\u016fzky, zat\u00edmco pacienti dostanou vhodnou p\u0159\u00edle\u017eitost shrom\u00e1\u017edit sv\u00e9 my\u0161lenky a popsat probl\u00e9my optim\u00e1ln\u00edm zp\u016fsobem, ani\u017e by vynechali d\u016fle\u017eit\u00e9 detaily.<\/p>\n

Pr\u016fzkumy na m\u00edst\u011b.<\/h2>\n

Tyto pr\u016fzkumy jsou organizov\u00e1ny pomoc\u00ed tablet\u016f um\u00edst\u011bn\u00fdch p\u0159\u00edmo ve zdravotnick\u00e9m za\u0159\u00edzen\u00ed. M\u016f\u017ee to b\u00fdt ur\u010dit\u00e9 m\u00edsto (obvykle pobl\u00ed\u017e registra\u010dn\u00edho pultu) nebo mohou b\u00fdt p\u0159ed\u00e1ny administr\u00e1torem lidem, kte\u0159\u00ed souhlas\u00ed s \u00fa\u010dast\u00ed na pr\u016fzkumu. Tento druh v\u00fdzkumu je zam\u011b\u0159en na shroma\u017e\u010fov\u00e1n\u00ed st\u00ed\u017enost\u00ed, n\u00e1vrh\u016f a n\u00e1zor\u016f pacient\u016f, zat\u00edmco jejich zku\u0161enosti a emoce jsou \u010derstv\u00e9 a nezkreslen\u00e9. Klinika nemus\u00ed pos\u00edlat pacient\u016fm e-maily, SMS nebo p\u0159ipom\u00ednky. Ti, kte\u0159\u00ed jsou ochotni se pod\u011blit o sv\u00e9 my\u0161lenky, budou m\u00edt takovou p\u0159\u00edle\u017eitost. V\u0161echny p\u0159ijat\u00e9 odpov\u011bdi jsou okam\u017eit\u011b analyzov\u00e1ny a dostupn\u00e9 v panelu. Odpov\u011bdn\u00e1 osoba m\u016f\u017ee tak\u00e9 obdr\u017eet ozn\u00e1men\u00ed o jak\u00fdchkoli v\u00fdznamn\u00fdch z\u00e1le\u017eitostech.<\/p>\n

Pr\u016fzkumy po jmenov\u00e1n\u00ed.<\/h2>\n

Jedn\u00e1 se o dotazn\u00edky zas\u00edlan\u00e9 na emaily nebo smartphony pacient\u016f po jejich n\u00e1v\u0161t\u011bv\u011b na klinice. Obecn\u011b se prov\u00e1d\u00ed v 24-48 hodin po sch\u016fzce. Hlavn\u00edm c\u00edlem tohoto v\u00fdzkumu je z\u00edskat zp\u011btnou vazbu o \u010dekac\u00ed dob\u011b, profesionalit\u011b person\u00e1lu, spln\u011bn\u00ed o\u010dek\u00e1v\u00e1n\u00ed, zlep\u0161en\u00ed zdravotn\u00edho stavu, celkov\u00e9m dojmu z kliniky. Pr\u016fzkumy po sch\u016fzce jsou nejobl\u00edben\u011bj\u0161\u00ed a pou\u017e\u00edvaj\u00ed se v cel\u00e9m zdravotnick\u00e9m pr\u016fmyslu. Umo\u017e\u0148uj\u00ed vyhodnotit kvalitu pr\u00e1ce, p\u0159\u00ednos jednotliv\u00fdch odd\u011blen\u00ed k celkov\u00e9mu \u00fasp\u011bchu a mohou b\u00fdt automatizov\u00e1ny, tak\u017ee sledov\u00e1n\u00ed spokojenosti pacient\u016f je ot\u00e1zkou otev\u0159en\u00ed \u017eiv\u00e9ho denn\u00edho reportu.<\/p>\n

Clinic Evaluator: univerz\u00e1ln\u00ed \u0159e\u0161en\u00ed pro sledov\u00e1n\u00ed spokojenosti pacient\u016f a efektivity pr\u00e1ce ve zdravotnictv\u00ed.<\/h3>\n

V\u0161echny v\u00fd\u0161e uveden\u00e9 v\u00fdzkumy, v\u010detn\u011b pr\u016fzkum\u016f na m\u00edst\u011b, lze realizovat pomoc\u00ed Clinic Evaluator. Jedn\u00e1 se o unik\u00e1tn\u00ed \u0159e\u0161en\u00ed vyvinut\u00e9 \u0161v\u00e9dskou spole\u010dnost\u00ed pro v\u00fdzkum trhu speci\u00e1ln\u011b pro l\u00e9ka\u0159skou oblast. U\u017eivatel\u00e9 si jej mohou p\u0159izp\u016fsobit podle pr\u00e1ce kliniky nebo si objednat jednotliv\u00e9 dopl\u0148ky pro vytvo\u0159en\u00ed syst\u00e9mu podle sv\u00fdch individu\u00e1ln\u00edch pot\u0159eb. Pos\u00edlejte pr\u016fzkumy prost\u0159ednictv\u00edm e-mailu a SMS, vytvo\u0159te registra\u010dn\u00ed formul\u00e1\u0159 na webu, nastavte bod spokojenosti pacient\u016f ve va\u0161em zdravotnick\u00e9m centru, \u010dt\u011bte automaticky analyzovan\u00e9 v\u00fdsledky a pozvedn\u011bte svou kliniku na p\u0159edn\u00ed pozice.<\/p>\n

Chcete-li za\u010d\u00edt pracovat s Clinic Evaluator nebo z\u00edskat konzultaci od na\u0161ich specialist\u016f, vypl\u0148te pros\u00edm \u017e\u00e1dost o cenovou nab\u00eddku v doln\u00ed \u010d\u00e1sti str\u00e1nky.<\/span><\/p>\n

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Dnes jsou pr\u016fzkumy ned\u00edlnou sou\u010d\u00e1st\u00ed podnikatelsk\u00e9ho sv\u011bta. Z\u00e1kaznick\u00e9 pr\u016fzkumy, zam\u011bstnaneck\u00e9 pr\u016fzkumy, pr\u016fzkumy trhu, n\u00e1sledn\u00e9 projekty, NPS, syst\u00e9my zp\u011btn\u00e9\u2026<\/p>\n","protected":false},"author":0,"featured_media":11202,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-24248","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-okategoriserade"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-1297.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/24248","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/comments?post=24248"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/24248\/revisions"}],"predecessor-version":[{"id":24249,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/24248\/revisions\/24249"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/media\/11202"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/media?parent=24248"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/categories?post=24248"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/tags?post=24248"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}