{"id":24234,"date":"2019-10-20T13:00:00","date_gmt":"2019-10-20T11:00:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=24234"},"modified":"2019-10-20T13:00:00","modified_gmt":"2019-10-20T11:00:00","slug":"how-to-automatize-collecting-of-customer-feedback-in-any-food-establishment","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/news\/2019\/10\/20\/how-to-automatize-collecting-of-customer-feedback-in-any-food-establishment\/","title":{"rendered":"Jak automatizovat sb\u011br zp\u011btn\u00e9 vazby z\u00e1kazn\u00edk\u016f v jak\u00e9mkoliv potravin\u00e1\u0159sk\u00e9m podniku?"},"content":{"rendered":"<p>\u010cas je neoceniteln\u00fd, zejm\u00e9na \u010das str\u00e1ven\u00fd obsluhou lid\u00ed nebo z\u00edsk\u00e1v\u00e1n\u00edm jejich pozornosti. Nen\u00ed v\u017edy snadn\u00e9 a vhodn\u00e9 odv\u00e1d\u011bt je od p\u0159\u00edjemn\u00e9ho tr\u00e1ven\u00ed \u010dasu a \u017e\u00e1dat je o sd\u00edlen\u00ed jejich e-mailu nebo telefonn\u00edho \u010d\u00edsla pro dal\u0161\u00ed zas\u00edl\u00e1n\u00ed pr\u016fzkumu spokojenosti z\u00e1kazn\u00edk\u016f. Nav\u00edc takov\u00fd p\u0159\u00edstup nen\u00ed v\u017edy slu\u010diteln\u00fd s celkov\u00fdm konceptem um\u00edst\u011bn\u00ed. Sou\u010dasn\u011b je nezpochybniteln\u00e1 pot\u0159eba vyhodnotit pr\u00e1ci za\u0159\u00edzen\u00ed a interakci s zam\u011bstnanci. V tomto p\u0159\u00edpad\u011b je t\u0159eba vytvo\u0159it hodnocen\u00ed. Tak jak lze tento kv\u00edz vy\u0159e\u0161it?<\/p>\n<h3>\u0158e\u0161en\u00ed #1: Uspo\u0159\u00e1d\u00e1n\u00ed pr\u016fzkumn\u00e9ho m\u00edsta.<\/h3>\n<p>Tato mo\u017enost umo\u017e\u0148uje shroma\u017e\u010fovat n\u00e1zory lid\u00ed bez p\u0159\u00edm\u00e9 interakce mezi z\u00e1kazn\u00edky a zam\u011bstnanci. Je realizov\u00e1n pomoc\u00ed speci\u00e1ln\u011b pro tento \u00fa\u010del vyvinut\u00e9 mobiln\u00ed aplikace s n\u00e1zvem Examinare Gadgets. Sta\u010d\u00ed vz\u00edt jak\u00fdkoliv tablet, p\u0159edna\u010d\u00edst pot\u0159ebn\u00fd pr\u016fzkum uvnit\u0159 aplikace a naj\u00edt gadget v jak\u00e9koli oblasti va\u0161eho za\u0159\u00edzen\u00ed. Pomoc\u00ed ur\u010dit\u00fdch identifika\u010dn\u00edch zna\u010dek nebo ukazatel\u016f m\u016f\u017eete upozornit lidi na mo\u017enost sd\u00edlet sv\u00e9 my\u0161lenky o pr\u00e1ci va\u0161\u00ed spole\u010dnosti, vyj\u00e1d\u0159it sv\u00e9 st\u00ed\u017enosti nebo vd\u011b\u010dnost p\u0159\u00edmo veden\u00ed. V\u0161imn\u011bte si, \u017ee aplikace Gadgets je pln\u011b chr\u00e1n\u011bna p\u0159ed neopr\u00e1vn\u011bn\u00fdmi akcemi a pracuje v pln\u011b automatick\u00e9m re\u017eimu.<\/p>\n<h3>\u0158e\u0161en\u00ed #2: Automatick\u00e9 zas\u00edl\u00e1n\u00ed dotazn\u00edk\u016f pomoc\u00ed v\u011brnostn\u00edch karet.<\/h3>\n<p>Jedn\u00e1 se o zcela novou funkci, kterou jsme do Food Evaluator p\u0159idali na za\u010d\u00e1tku podzimu. Jeho hlavn\u00edm posl\u00e1n\u00edm je automatizovat proces u\u010den\u00ed spokojenosti z\u00e1kazn\u00edk\u016f a u\u010dinit jej stejn\u011b pohodln\u00fdm jak pro obchodn\u00ed stranu, tak pro sv\u00e9 klienty. \u0158e\u0161en\u00ed je realizov\u00e1no pomoc\u00ed dat z\u00e1kazn\u00edk\u016f p\u0159ipojen\u00fdch k jejich v\u011brnostn\u00edm kart\u00e1m.<\/p>\n<p>Kdy\u017e osoba dokon\u010d\u00ed j\u00eddlo \/ n\u00e1poj a chce p\u0159ijmout pokladnu, je \u010dasto po\u017e\u00e1d\u00e1na o v\u011brnostn\u00ed kartu, kter\u00e1 umo\u017e\u0148uje z\u00edskat slevu nebo bonusov\u00e9 body na sv\u016fj \u00fa\u010det. Jakmile je naskenov\u00e1no \u010d\u00edslo karty, Food Evaluator obdr\u017e\u00ed jeho \u00fadaje a napl\u00e1nuje zas\u00edl\u00e1n\u00ed pr\u016fzkumu spokojenosti z\u00e1kazn\u00edk\u016f dle Va\u0161eho nastaven\u00ed. To v\u0161e se d\u011bje bez jak\u00e9koli interakce z va\u0161\u00ed strany, tak\u017ee nebere ani vte\u0159inu z drahocenn\u00e9ho \u010dasu va\u0161ich zam\u011bstnanc\u016f nebo z\u00e1kazn\u00edk\u016f. Odpov\u011bdnost lze zv\u00fd\u0161it odm\u011b\u0148ov\u00e1n\u00edm klient\u016f dodate\u010dnou slevou na dal\u0161\u00ed n\u00e1v\u0161t\u011bvu nebo dal\u0161\u00edmi bonusov\u00fdmi body. Takov\u00fd p\u0159\u00edstup nejen\u017ee umo\u017e\u0148uje snadno kontrolovat spokojenost z\u00e1kazn\u00edk\u016f ve va\u0161em stravovac\u00edm za\u0159\u00edzen\u00ed, ale tak\u00e9 motivuje lidi, aby jej nav\u0161t\u011bvovali \u010dast\u011bji.<\/p>\n<h3>Jak za\u010d\u00edt pou\u017e\u00edvat Food Evaluator a jeho \u0159e\u0161en\u00ed?<\/h3>\n<p>Food Evaluator je specializovan\u00e1 slu\u017eba, kter\u00e1 je nastavov\u00e1na individu\u00e1ln\u011b pro ka\u017edou spole\u010dnost dle jej\u00edch pot\u0159eb a po\u017eadavk\u016f. Cena se li\u0161\u00ed v z\u00e1vislosti na po\u010dtu lokalit, preferovan\u00e9 metod\u011b zp\u011btn\u00e9 vazby, trv\u00e1n\u00ed smlouvy, mo\u017enostech integrace a tak d\u00e1le. Chcete-li zah\u00e1jit diskusi, vypl\u0148te pros\u00edm \u017e\u00e1dost o cenovou nab\u00eddku a \u010dlen na\u0161eho t\u00fdmu v\u00e1s bude brzy kontaktovat s n\u00e1vrhem a dal\u0161\u00edmi pokyny.<\/p>\n<div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u010cas je neoceniteln\u00fd, zejm\u00e9na \u010das str\u00e1ven\u00fd obsluhou lid\u00ed nebo z\u00edsk\u00e1v\u00e1n\u00edm jejich pozornosti. Nen\u00ed v\u017edy snadn\u00e9 a vhodn\u00e9 odv\u00e1d\u011bt je od p\u0159\u00edjemn\u00e9ho tr\u00e1ven\u00ed \u010dasu a\u2026<\/p>\n","protected":false},"author":0,"featured_media":10812,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-24234","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-okategoriserade"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-1278.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/24234","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/comments?post=24234"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/24234\/revisions"}],"predecessor-version":[{"id":24235,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/24234\/revisions\/24235"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/media\/10812"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/media?parent=24234"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/categories?post=24234"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/tags?post=24234"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}