{"id":24232,"date":"2019-09-30T10:20:00","date_gmt":"2019-09-30T08:20:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=24232"},"modified":"2019-09-30T10:20:00","modified_gmt":"2019-09-30T08:20:00","slug":"how-to-measure-customer-satisfaction-in-pizzerias","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/news\/2019\/09\/30\/how-to-measure-customer-satisfaction-in-pizzerias\/","title":{"rendered":"Jak m\u011b\u0159it spokojenost z\u00e1kazn\u00edk\u016f v pizzeri\u00edch"},"content":{"rendered":"<p>Italsk\u00e1 kuchyn\u011b je popul\u00e1rn\u00ed po cel\u00e9m sv\u011bt\u011b, tak\u017ee nen\u00ed divu, \u017ee pizza se stala ned\u00edlnou sou\u010d\u00e1st\u00ed restaura\u010dn\u00ed kultury. Rozs\u00e1hl\u00e1 popularita v\u0161ak tak\u00e9 znamen\u00e1 vysokou konkurenci a za takov\u00fdch okolnost\u00ed, kdy se nab\u00edzen\u00e9 produkty zdaj\u00ed b\u00fdt velmi podobn\u00e9, mohou i ty nejmen\u0161\u00ed rozd\u00edly pomoci pizzerii z\u00edskat z\u00e1kazn\u00edka. Abyste jim l\u00e9pe porozum\u011bli, mus\u00edte s n\u00e1v\u0161t\u011bvn\u00edky neust\u00e1le komunikovat a, jak se \u0159\u00edk\u00e1, c\u00edtit puls jejich spokojenosti.<\/p>\n<h3>Jak integrovat pr\u016fzkumy spokojenosti z\u00e1kazn\u00edk\u016f do ka\u017edodenn\u00edho pracovn\u00edho postupu va\u0161\u00ed pizzerie?<\/h3>\n<p>Existuje mnoho zp\u016fsob\u016f, jak sledovat spokojenost z\u00e1kazn\u00edk\u016f, jako jsou pr\u016fzkumy p\u0159\u00edjm\u016f, pr\u016fzkumy prost\u0159ednictv\u00edm e-mailu, SMS a soci\u00e1ln\u00edch m\u00e9di\u00ed, telefonn\u00ed pr\u016fzkumy, pap\u00edrov\u00e9 pr\u016fzkumy, pr\u016fzkumy tablet\u016f na m\u00edst\u011b a to nen\u00ed limit. V\u0161echny v\u00fd\u0161e uveden\u00e9 funkce lze realizovat pomoc\u00ed N\u00e1stroj pro pr\u016fzkumy Examinare, syst\u00e9mu za Food Evaluator, ale kter\u00fd z nich by byl pro pizzerii nejvhodn\u011bj\u0161\u00ed a m\u011bl mo\u017enost automatizace?<\/p>\n<p>Rozs\u00e1hl\u00e9 pracovn\u00ed zku\u0161enosti pr\u016fzkumov\u00e9 spole\u010dnosti Examinare, kter\u00e1 vytvo\u0159ila \u0159e\u0161en\u00ed Food Evaluator, ukazuj\u00ed, \u017ee nejlep\u0161\u00ed zp\u016fsoby, jak z\u00edskat po\u017eadovan\u00e1 data pro stravovac\u00ed za\u0159\u00edzen\u00ed na denn\u00ed b\u00e1zi, ani\u017e by p\u0159\u00edli\u0161 obt\u011b\u017eovali klienty, jsou pr\u016fzkumy prost\u0159ednictv\u00edm e-mailu \/ SMS a tabletov\u00e9 pr\u016fzkumy na m\u00edst\u011b. Pr\u016fzkumy prost\u0159ednictv\u00edm SMS\/emailu jsou odes\u00edl\u00e1ny v ur\u010dit\u00e9m \u010dase na chytr\u00fd telefon osoby. Maj\u00ed t\u0159i funkce. Prvn\u00ed je zm\u00ednka o pizzerii je\u0161t\u011b jednou. Druh\u00fdm je sb\u011br st\u00ed\u017enost\u00ed \u010di pochval a vytv\u00e1\u0159en\u00ed celkov\u00e9ho hodnocen\u00ed pr\u00e1ce stravovac\u00edho za\u0159\u00edzen\u00ed na denn\u00ed b\u00e1zi. T\u0159et\u00ed je motivovat lidi k opakovan\u00e9 n\u00e1v\u0161t\u011bv\u011b lokality nebo pizzerie t\u00edm, \u017ee dostanou odm\u011bnu (kup\u00f3n na j\u00eddlo nebo n\u011bco podobn\u00e9ho) za sd\u00edlen\u00ed sv\u00e9ho n\u00e1zoru.<\/p>\n<p>Tabletov\u00e9 pr\u016fzkumy na m\u00edst\u011b jsou organizov\u00e1ny instalac\u00ed aplikace Examinare Gadgets na tablet a um\u00edst\u011bn\u00edm tabletu kdekoliv v pizzerii (zpravidla se to prov\u00e1d\u00ed v bl\u00edzkosti pokladny). Tento druh pr\u016fzkum\u016f umo\u017e\u0148uje z\u00e1kazn\u00edk\u016fm sd\u00edlet sv\u00e9 n\u00e1zory nebo pocity, zat\u00edmco jsou st\u00e1le \u010derstv\u00e9 a z\u00edskat stejn\u00e9 v\u00fdhody jako odm\u011bny popsan\u00e9 v\u00fd\u0161e. Jedn\u00e1 se o nejv\u00edce nen\u00e1padnou formu sb\u011bru zp\u011btn\u00e9 vazby a kontroly pr\u00e1ce potravinov\u00e9ho podniku odkudkoliv (v\u00fdsledky jsou analyzov\u00e1ny a zobrazov\u00e1ny uvnit\u0159 palubn\u00ed desky v re\u00e1ln\u00e9m \u010dase).<\/p>\n<h3>Jak za\u010d\u00edt sb\u00edrat zp\u011btnou vazbu od z\u00e1kazn\u00edk\u016f s Food Evaluator ve va\u0161em \u0159et\u011bzci pizzeri\u00ed?<\/h3>\n<p>Ka\u017ed\u00e1 spole\u010dnost je jin\u00e1 a m\u00e1 sv\u00e9 vlastn\u00ed pracovn\u00ed rysy, tak\u017ee neexistuje univerz\u00e1ln\u00ed \u0159e\u0161en\u00ed nebo cenov\u00fd pl\u00e1n pro v\u0161echny p\u0159\u00edpady. Metoda z\u00edsk\u00e1v\u00e1n\u00ed zp\u011btn\u00e9 vazby, ot\u00e1zky pr\u016fzkumu, nastaven\u00ed syst\u00e9mu jsou jen n\u011bkter\u00e9 z prvk\u016f, kter\u00e9 je t\u0159eba vybudovat a nastavit samostatn\u011b pro ka\u017ed\u00fd jednotliv\u00fd podnik. Tak\u017ee, abyste mohli za\u010d\u00edt pracovat s Food Evaluator a zorganizovat automatick\u00fd syst\u00e9m zp\u011btn\u00e9 vazby z\u00e1kazn\u00edk\u016f ve va\u0161\u00ed pizzerii, vypl\u0148te pros\u00edm pole \u017d\u00e1dost o cenovou nab\u00eddku. Na\u0161i odborn\u00edci ji zkontroluj\u00ed a kontaktuj\u00ed v\u00e1s s dostupn\u00fdmi mo\u017enostmi implementace a odhadovan\u00fdmi informacemi o rozpo\u010dtu.<\/p>\n<p>V\u00edtejte v Food Evaluator, kde pom\u00e1h\u00e1me pizzeri\u00edm a dal\u0161\u00edm stravovac\u00edm za\u0159\u00edzen\u00edm p\u0159edv\u00eddat pot\u0159eby z\u00e1kazn\u00edk\u016f a v\u017edy je obsluhovat l\u00e9pe ne\u017e konkurence.<\/p>\n<div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Italsk\u00e1 kuchyn\u011b je popul\u00e1rn\u00ed po cel\u00e9m sv\u011bt\u011b, tak\u017ee nen\u00ed divu, \u017ee pizza se stala ned\u00edlnou sou\u010d\u00e1st\u00ed restaura\u010dn\u00ed kultury. Rozs\u00e1hl\u00e1 popularita v\u0161ak tak\u00e9 znamen\u00e1\u2026<\/p>\n","protected":false},"author":0,"featured_media":10695,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-24232","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-okategoriserade"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-1277.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/24232","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/comments?post=24232"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/24232\/revisions"}],"predecessor-version":[{"id":24233,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/24232\/revisions\/24233"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/media\/10695"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/media?parent=24232"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/categories?post=24232"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/tags?post=24232"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}