{"id":24222,"date":"2019-09-12T11:45:00","date_gmt":"2019-09-12T09:45:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=24222"},"modified":"2019-09-12T11:45:00","modified_gmt":"2019-09-12T09:45:00","slug":"customer-satisfaction-surveys-of-airline-services-automatically","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/news\/2019\/09\/12\/customer-satisfaction-surveys-of-airline-services-automatically\/","title":{"rendered":"Pr\u016fzkumy spokojenosti z\u00e1kazn\u00edk\u016f leteck\u00fdch slu\u017eeb automaticky."},"content":{"rendered":"

Pozornost k pot\u0159eb\u00e1m z\u00e1kazn\u00edk\u016f je to, co odli\u0161uje \u00fasp\u011b\u0161nou spole\u010dnost od pr\u016fm\u011brn\u00e9. Uka\u017ete sv\u00fdm z\u00e1kazn\u00edk\u016fm, \u017ee v\u00e1m opravdu z\u00e1le\u017e\u00ed na jejich pohodl\u00ed a pozitivn\u00edm z\u00e1\u017eitku bez jak\u00fdchkoliv z\u00e1sadn\u00edch zm\u011bn v obvykl\u00e9m ka\u017edodenn\u00edm pracovn\u00edm postupu va\u0161\u00ed leteck\u00e9 spole\u010dnosti. Delivery Evaluator sleduje p\u0159\u00edjezd va\u0161ich cestuj\u00edc\u00edch do c\u00edlov\u00e9ho m\u00edsta a pt\u00e1 se jich na jejich let a zku\u0161enost s t\u00edm, \u017ee jsou z\u00e1kazn\u00edkem va\u0161\u00ed spole\u010dnosti. V\u0161e, co mus\u00edte ud\u011blat, je p\u0159ihl\u00e1sit se do syst\u00e9mu a zkontrolovat shrom\u00e1\u017ed\u011bn\u00e9 a ji\u017e analyzovan\u00e9 v\u00fdsledky.<\/p>\n

Pro va\u0161i spole\u010dnost provedeme individu\u00e1ln\u00ed pr\u016fzkum a sami nastav\u00edme automatick\u00e9 slu\u017eby.<\/h2>\n

Integrace nov\u00fdch n\u00e1stroj\u016f do b\u011b\u017en\u00e9ho pracovn\u00edho postupu velk\u00fdch spole\u010dnost\u00ed je \u010dasto obt\u00ed\u017en\u00fd krok. V podm\u00ednk\u00e1ch modern\u00edho podnik\u00e1n\u00ed je v\u0161ak tak\u00e9 nezbytn\u00e1. Pr\u00e1ce s Delivery Evaluator je organizov\u00e1na tak, \u017ee nen\u00ed t\u0159eba se o nic starat ani nic kontrolovat. Sta\u010d\u00ed si domluvit online sch\u016fzku s jedn\u00edm z na\u0161ich odborn\u00edk\u016f na pr\u016fzkumy, kter\u00fd zhodnot\u00ed aktu\u00e1ln\u00ed situaci va\u0161\u00ed leteck\u00e9 spole\u010dnosti, jej\u00ed charakteristiky, pot\u0159eby a n\u00e1sledn\u011b vytvo\u0159\u00ed co nejrelevantn\u011bj\u0161\u00ed a aktu\u00e1ln\u00ed pr\u016fzkum.<\/p>\n

Automatick\u00e9 zas\u00edl\u00e1n\u00ed pr\u016fzkum\u016f spokojenosti na z\u00e1klad\u011b p\u0159\u00edjezdu cestuj\u00edc\u00edch do c\u00edlov\u00e9ho m\u00edsta.<\/h2>\n

Standardn\u00ed pr\u016fzkumy spokojenosti z\u00e1kazn\u00edk\u016f nebo ty, kter\u00e9 jsou vytvo\u0159eny ze \u0161ablon, p\u0159in\u00e1\u0161ej\u00ed v\u00edce probl\u00e9m\u016f ne\u017e praktick\u00e9 vyu\u017eit\u00ed. Proto je pot\u0159eba nov\u00fd a proaktivn\u00ed p\u0159\u00edstup k z\u00edsk\u00e1v\u00e1n\u00ed pot\u0159ebn\u00fdch informac\u00ed a k tomu, aby klient nebyl obt\u011b\u017eov\u00e1n. Delivery Evaluator byl vyvinut s ohledem na v\u0161echny zvl\u00e1\u0161tnosti modern\u00edho podnik\u00e1n\u00ed. S p\u0159edp\u0159ipraven\u00fdm pr\u016fzkumem sta\u010d\u00ed napsat text e-mailu nebo SMS (z\u00e1le\u017e\u00ed na tom, jak\u00fd komunika\u010dn\u00ed kan\u00e1l si vyberete) a nastavit \u010dasov\u00e9 zpo\u017ed\u011bn\u00ed po p\u0159\u00edjezdu z\u00e1kazn\u00edk\u016f. Podle nastaven\u00ed, kter\u00e9 provedete, cestuj\u00edc\u00ed automaticky obdr\u017e\u00ed pozv\u00e1nku s odkazem, aby odpov\u011bd\u011bl na n\u011bkolik ot\u00e1zek o zku\u0161enosti s letadlem va\u0161\u00ed leteck\u00e9 spole\u010dnosti.<\/p>\n

Okam\u017eit\u00e9 reportov\u00e1n\u00ed a pokro\u010dil\u00e9 analytick\u00e9 funkce.<\/h2>\n

Zpracov\u00e1n\u00ed shrom\u00e1\u017ed\u011bn\u00fdch dat se prov\u00e1d\u00ed v dal\u0161\u00ed vte\u0159in\u011b pot\u00e9, co v\u00e1\u0161 klient dokon\u010d\u00ed pr\u016fzkum a v\u00fdsledky zobrazen\u00e9 v syst\u00e9mu m\u016f\u017eete vid\u011bt v mrknut\u00ed oka. Obecn\u00fd pohled poskytuje v\u0161echny shrnut\u00e9 grafy a zna\u010dky pro rychl\u00e9 pochopen\u00ed aktu\u00e1ln\u00ed situace. Pokro\u010dil\u00e9 analytick\u00e9 schopnosti Delivery Evaluator v\u00e1m umo\u017en\u00ed upravit statistiky podle va\u0161ich pot\u0159eb. Roz\u0161\u00ed\u0159en\u00e9 filtrov\u00e1n\u00ed dat podle r\u016fzn\u00fdch parametr\u016f, anal\u00fdza voln\u00fdch ot\u00e1zek v textov\u00fdch mrac\u00edch, CSAT, zobrazen\u00ed jednotliv\u00fdch odpov\u011bd\u00ed \u2013 to je jen n\u011bkolik z mnoha funkc\u00ed, kter\u00e9 m\u016f\u017eete voln\u011b pou\u017e\u00edvat v sekci Reporty. Upraven\u00e1 data lze exportovat do nejb\u011b\u017en\u011bj\u0161\u00edch typ\u016f soubor\u016f (nap\u0159. Word, PDF, SPSS) pro dal\u0161\u00ed pou\u017eit\u00ed.<\/p>\n

Objednejte si Delivery Evaluator \u00fa\u010det je\u0161t\u011b dnes a za\u010dn\u011bte vyu\u017e\u00edvat v\u0161echny funkce modern\u00edho syst\u00e9mu \u0159\u00edzen\u00ed spokojenosti.<\/h2>\n

Chcete-li za\u010d\u00edt pou\u017e\u00edvat Delivery Evaluator dnes, p\u0159ejd\u011bte na na\u0161i str\u00e1nku Ceny a vyberte si \u00fa\u010det, kter\u00fd nejl\u00e9pe vyhovuje pot\u0159eb\u00e1m va\u0161\u00ed spole\u010dnosti. Li\u0161\u00ed se podle po\u010dtu objekt\u016f, na kter\u00fdch chcete na\u0161e \u0159e\u0161en\u00ed vyu\u017e\u00edt. Na\u0161i specialist\u00e9 jsou citliv\u00ed, snadno dostupn\u00ed a v\u017edy p\u0159ipraveni zodpov\u011bd\u011bt v\u0161echny va\u0161e dotazy. Kontaktujte n\u00e1s e-mailem.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Pozornost k pot\u0159eb\u00e1m z\u00e1kazn\u00edk\u016f je to, co odli\u0161uje \u00fasp\u011b\u0161nou spole\u010dnost od pr\u016fm\u011brn\u00e9. Uka\u017ete sv\u00fdm z\u00e1kazn\u00edk\u016fm, \u017ee v\u00e1m opravdu z\u00e1le\u017e\u00ed na jejich pohodl\u00ed a pozitivn\u00edm\u2026<\/p>\n","protected":false},"author":0,"featured_media":10578,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-24222","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-okategoriserade"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-1253.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/24222","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/comments?post=24222"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/24222\/revisions"}],"predecessor-version":[{"id":24223,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/24222\/revisions\/24223"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/media\/10578"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/media?parent=24222"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/categories?post=24222"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/tags?post=24222"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}