{"id":24220,"date":"2019-05-07T10:59:00","date_gmt":"2019-05-07T08:59:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=24220"},"modified":"2019-05-07T10:59:00","modified_gmt":"2019-05-07T08:59:00","slug":"track-the-performance-of-your-transport-company-with-delivery-evaluator","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/news\/2019\/05\/07\/track-the-performance-of-your-transport-company-with-delivery-evaluator\/","title":{"rendered":"Sledujte v\u00fdkonnost sv\u00e9 dopravn\u00ed spole\u010dnosti pomoc\u00ed Delivery Evaluator."},"content":{"rendered":"

Delivery Evaluator je n\u00e1stroj pro dopravn\u00ed spole\u010dnosti v\u0161ech velikost\u00ed, kter\u00fd umo\u017e\u0148uje kontrolovat kvalitu slu\u017eeb dotazov\u00e1n\u00edm z\u00e1kazn\u00edk\u016f na jejich zku\u0161enosti s doru\u010dov\u00e1n\u00edm. D\u00edky automatick\u00e9mu sledov\u00e1n\u00ed odeslan\u00fdch a p\u0159ijat\u00fdch bal\u00edk\u016f je syst\u00e9m pln\u011b autonomn\u00ed a lze jej bezprobl\u00e9mov\u011b propojit s va\u0161\u00edm CRM\/back-office syst\u00e9mem.<\/p>\n

Tvorba pr\u016fzkum\u016f jako sou\u010d\u00e1st slu\u017eby<\/h2>\n
\n

Delivery Evaluator nen\u00ed jen n\u00e1stroj, je to plnohodnotn\u00e1 slu\u017eba, v r\u00e1mci kter\u00e9 na\u0161i zku\u0161en\u00ed odborn\u00edci na pr\u016fzkumy spokojenosti z\u00e1kazn\u00edk\u016f vytvo\u0159\u00ed pro v\u00e1s nejrelevantn\u011bj\u0161\u00ed a nej\u00fa\u010dinn\u011bj\u0161\u00ed pr\u016fzkum. Zorganizujeme online sch\u016fzku s mana\u017eerem va\u0161\u00ed spole\u010dnosti nebo jeho z\u00e1stupcem, kter\u00fd n\u00e1m \u0159ekne o aktu\u00e1ln\u00ed situaci z\u00e1kaznick\u00e9ho servisu a c\u00edlech, kter\u00fdch chcete dos\u00e1hnout. S ohledem na z\u00edskan\u00e9 informace vytvo\u0159\u00edme dotazn\u00edk, kter\u00fd bude optim\u00e1ln\u00ed pro va\u0161i situaci.<\/p>\n<\/div>\n

Automatick\u00e9 pr\u016fzkumy a odes\u00edl\u00e1n\u00ed p\u0159ipomenut\u00ed pro \u00fasporu \u010dasu.<\/h2>\n

V Delivery Evaluator jsme eliminovali zbyte\u010dnou manu\u00e1ln\u00ed pr\u00e1ci jako je zas\u00edl\u00e1n\u00ed dotazn\u00edk\u016f pot\u00e9, co klient obdr\u017eel bal\u00ed\u010dek, nebo zas\u00edl\u00e1n\u00ed p\u0159ipom\u00ednek, kdy\u017e klient vynechal prvn\u00ed dotazn\u00edk v e-mailov\u00e9 schr\u00e1nce. Delivery Evaluator d\u011bl\u00e1 tento \u00fakol automaticky. Sta\u010d\u00ed pouze zadat, v jak\u00e9 dob\u011b (hodiny nebo dny) pot\u00e9, co klienti obdr\u017e\u00ed sv\u00e9 z\u00e1silky, m\u00e1 syst\u00e9m zas\u00edlat pr\u016fzkumy spokojenosti a v jak\u00e9 dob\u011b maj\u00ed b\u00fdt odesl\u00e1ny upom\u00ednky po prvn\u00ed distribuci pr\u016fzkumu. Samoz\u0159ejm\u011b je zde i mo\u017enost d\u011blat ve\u0161kerou pr\u00e1ci ru\u010dn\u011b, pokud chcete m\u00edt nad v\u0161\u00edm plnou kontrolu.<\/p>\n

Real-time reporting s roz\u0161\u00ed\u0159en\u00fdmi mo\u017enostmi.<\/h2>\n
\n

Delivery Evaluator reporty jsou aktualizov\u00e1ny v re\u00e1ln\u00e9m \u010dase, tak\u017ee m\u016f\u017eete kdykoliv zkontrolovat situaci nebo odhalit vznikl\u00e9 probl\u00e9my. K va\u0161im slu\u017eb\u00e1m je roz\u0161\u00ed\u0159en\u00e9 filtrov\u00e1n\u00ed v\u00fdsledk\u016f podle jazyka, data nebo person\u00e1lu. U ka\u017ed\u00e9 ot\u00e1zky je vypo\u010d\u00edt\u00e1na tak d\u016fle\u017eit\u00e1 zn\u00e1mka, jako je Customer Satisfaction Score (CSAT), tak\u017ee m\u016f\u017eete snadno zkontrolovat \u00fasp\u011b\u0161nost r\u016fzn\u00fdch pracovn\u00edch oblast\u00ed, ani\u017e byste se museli pono\u0159it do podrobnost\u00ed.<\/p>\n<\/div>\n

Jste jen jeden krok od pou\u017eit\u00ed Delivery Evaluator.<\/h2>\n

Na str\u00e1nce Ceny si m\u016f\u017eete vybrat z r\u016fzn\u00fdch cenov\u00fdch pl\u00e1n\u016f podle va\u0161ich pot\u0159eb a po\u010dtu obchod\u016f, kter\u00e9 chcete pou\u017e\u00edvat s Delivery Evaluator. V\u017edy V\u00e1m r\u00e1di porad\u00edme, jak nejl\u00e9pe integrovat na\u0161e \u0159e\u0161en\u00ed do Va\u0161eho ka\u017edodenn\u00edho pracovn\u00edho postupu. Kontaktujte n\u00e1s e-mailem.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Delivery Evaluator je n\u00e1stroj pro dopravn\u00ed spole\u010dnosti v\u0161ech velikost\u00ed, kter\u00fd umo\u017e\u0148uje kontrolovat kvalitu slu\u017eeb dotazov\u00e1n\u00edm z\u00e1kazn\u00edk\u016f na jejich zku\u0161enosti s\u2026<\/p>\n","protected":false},"author":0,"featured_media":10500,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-24220","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-okategoriserade"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-1248.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/24220","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/comments?post=24220"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/24220\/revisions"}],"predecessor-version":[{"id":24221,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/24220\/revisions\/24221"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/media\/10500"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/media?parent=24220"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/categories?post=24220"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/tags?post=24220"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}