{"id":24204,"date":"2019-06-08T08:30:00","date_gmt":"2019-06-08T06:30:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=24204"},"modified":"2019-06-08T08:30:00","modified_gmt":"2019-06-08T06:30:00","slug":"how-to-use-customer-satisfaction-surveys-and-delivery-evaluator-for-teleshopping-companies","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/news\/2019\/06\/08\/how-to-use-customer-satisfaction-surveys-and-delivery-evaluator-for-teleshopping-companies\/","title":{"rendered":"Jak pou\u017e\u00edvat pr\u016fzkumy spokojenosti z\u00e1kazn\u00edk\u016f a Delivery Evaluator pro Teleshopping spole\u010dnosti."},"content":{"rendered":"

Teleshopping je tu u\u017e mnoho let a mysl\u00edme si, \u017ee je to metoda prodeje, kter\u00e1 bude kolem mnoha let je\u0161t\u011b p\u0159ij\u00edt. Teleshopping se v n\u011bkter\u00fdch podob\u00e1ch p\u0159esunul z pozice n\u011b\u010deho, co se objevuje pouze v ned\u011bli, nebo n\u011bkdy z pozice p\u0159irozen\u00e9ho kroku k zaveden\u00ed mezin\u00e1rodn\u00edch produkt\u016f na nov\u00fd m\u00edstn\u00ed trh.<\/p>\n

Pr\u016fzkumy spokojenosti z\u00e1kazn\u00edk\u016f, kter\u00e9 poskytuj\u00ed zp\u011btnou vazbu ka\u017ed\u00fd den, t\u00fdden a rok.<\/h2>\n

Vzhledem k tomu, \u017ee mnoho nab\u00eddek, kter\u00e9 vid\u00edte v Teleshopping zahrnuj\u00ed, poslat zp\u011bt, pokud nejste pln\u011b spokojeni s produktem a dostat sv\u00e9 pen\u00edze zp\u011bt. Tato nab\u00eddka tak\u00e9 vytv\u00e1\u0159\u00ed pot\u0159ebu sledovat vr\u00e1cen\u00ed a pos\u00edlat informace dodavatel\u016fm o tom, s \u010d\u00edm jejich z\u00e1kazn\u00edci, kte\u0159\u00ed poslali zp\u011bt, nebyli spokojeni, a to d\u011bl\u00e1 z sledov\u00e1n\u00ed skute\u010dn\u011b spokojen\u00fdch z\u00e1kazn\u00edk\u016f dal\u0161\u00ed \u00fakol. Kde Delivery Evaluator pom\u00e1h\u00e1, je na t\u011bchto spokojen\u00fdch z\u00e1kazn\u00edk\u016f, kte\u0159\u00ed dr\u017e\u00ed produkt d\u00e9le ne\u017e ur\u010ditou dobu. S informacemi z intern\u00edho backoffice syst\u00e9mu m\u016f\u017ee Delivery Evaluator odes\u00edlat pr\u016fb\u011b\u017en\u00e9 pr\u016fzkumy spokojenosti z\u00e1kazn\u00edk\u016f, pokud si z\u00e1kazn\u00edk ponechal sv\u016fj produkt po dobu vr\u00e1cen\u00ed a proto signalizoval, \u017ee je spokojen.<\/p>\n

Ne ka\u017ed\u00fd z\u00e1kazn\u00edk je spokojen\u00fd.<\/h2>\n

Jak asi ch\u00e1pete, ne v\u0161ichni z\u00e1kazn\u00edci jsou spokojeni jen proto, \u017ee nepos\u00edlaj\u00ed zp\u011bt produkt, mohou b\u00fdt skute\u010dn\u011b nespokojeni s produktem a \u0159\u00edct v\u0161em, ale ne v\u00e1m, tam, kde Delivery Evaluator p\u0159ich\u00e1z\u00ed. N\u00e1\u0161 syst\u00e9m identifikuje z\u00e1kazn\u00edky, kte\u0159\u00ed nejsou spokojeni s jejich produktem a ujist\u011bte se, \u017ee v\u00edte, pro\u010d a jak je p\u0159em\u011bnit na z\u00e1kazn\u00edka, kter\u00fd by od v\u00e1s znovu koupil. Pr\u016fzkumy spokojenosti z\u00e1kazn\u00edk\u016f ji\u017e nejsou n\u011b\u010d\u00edm, co d\u011bl\u00e1te jednou nebo dvakr\u00e1t ro\u010dn\u011b pro z\u00e1kazn\u00edky, kte\u0159\u00ed od v\u00e1s nakupuj\u00ed. Je to syst\u00e9m, kter\u00fd je t\u0159eba pou\u017e\u00edvat ka\u017ed\u00fd den, t\u00fdden a kontrolovat ka\u017ed\u00fd m\u011bs\u00edc.<\/p>\n

M\u00e1me tak\u00e9 k dispozici cel\u00e9 odd\u011blen\u00ed k pron\u00e1jmu.<\/h2>\n

M\u00e1me tak\u00e9 konzultanty, kte\u0159\u00ed mohou b\u00fdt va\u0161\u00ed zp\u011btnou vazbou, co\u017e znamen\u00e1, \u017ee kontrolujeme a jedn\u00e1me s nespokojen\u00fdmi z\u00e1kazn\u00edky podle va\u0161ich pokyn\u016f. Proto m\u016f\u017eete z\u00edskat vlastn\u00ed odd\u011blen\u00ed zp\u011btn\u00e9 vazby s podporou g\u00e9ni\u016f z Examinare a Delivery Evaluator. Pokud pl\u00e1nujete ud\u011blat n\u011bco nov\u00e9ho se zp\u011btnou vazbou ve va\u0161\u00ed Teleshopping spole\u010dnosti, myslete na pr\u016fzkumy spokojenosti z\u00e1kazn\u00edk\u016f z Examinare a Delivery Evaluator.<\/p>\n","protected":false},"excerpt":{"rendered":"

Teleshopping je tu u\u017e mnoho let a mysl\u00edme si, \u017ee je to metoda prodeje, kter\u00e1 bude kolem mnoha let je\u0161t\u011b p\u0159ij\u00edt. Teleshopping se v n\u011bkter\u00fdch podob\u00e1ch p\u0159esunul z\u2026<\/p>\n","protected":false},"author":0,"featured_media":10305,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-24204","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-okategoriserade"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-1218.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/24204","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/comments?post=24204"}],"version-history":[{"count":2,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/24204\/revisions"}],"predecessor-version":[{"id":26655,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/24204\/revisions\/26655"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/media\/10305"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/media?parent=24204"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/categories?post=24204"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/tags?post=24204"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}