{"id":24200,"date":"2019-03-01T10:05:00","date_gmt":"2019-03-01T09:05:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=24200"},"modified":"2019-03-01T10:05:00","modified_gmt":"2019-03-01T09:05:00","slug":"a-hotel-customer-satisfaction-survey-in-15-seconds-how-is-it-possible-stay-evaluator-more-than-just-a-hotel-questionnaire","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/news\/2019\/03\/01\/a-hotel-customer-satisfaction-survey-in-15-seconds-how-is-it-possible-stay-evaluator-more-than-just-a-hotel-questionnaire\/","title":{"rendered":"Pr\u016fzkum spokojenosti hotelov\u00fdch z\u00e1kazn\u00edk\u016f v 15 sekund\u00e1ch, jak je to mo\u017en\u00e9? Stay Evaluator, v\u00edce ne\u017e jen hotelov\u00fd dotazn\u00edk."},"content":{"rendered":"

P\u0159iznejme si to. Vy jako hoteli\u00e9r nem\u00e1te \u010das na vytv\u00e1\u0159en\u00ed pr\u016fzkum\u016f. Ale co kdybyste jako organizace mohli str\u00e1vit m\u00e9n\u011b ne\u017e 15 sekundy odesl\u00e1n\u00edm, p\u0159e\u010dten\u00edm a z\u00edsk\u00e1n\u00edm informac\u00ed o tom, co si va\u0161i host\u00e9 opravdu mysl\u00ed o va\u0161em podnik\u00e1n\u00ed Standard pokoje, Recepce, posilovna, sn\u00eddan\u011b a pokojov\u00e1 slu\u017eba? Nyn\u00ed si pravd\u011bpodobn\u011b \u0159\u00edk\u00e1te: \u201eJak je mo\u017en\u00e9 vytvo\u0159it pr\u016fzkum spokojenosti hotelov\u00e9ho hosta v 15 sekund\u00e1ch?\u201c<\/p>\n

S na\u0161\u00edm jednoduch\u00fdm a p\u0159esto v\u00fdkonn\u00fdm syst\u00e9mem mapujeme spokojenost z\u00e1kazn\u00edk\u016f na konkr\u00e9tn\u00ed pobyt a slu\u017eby, kter\u00e9 va\u0161e firma poskytla host\u016fm. D\u00edky formul\u00e1\u0159i, kter\u00fd trv\u00e1 m\u00e9n\u011b ne\u017e 15 sekundy na vypln\u011bn\u00ed pro va\u0161e recep\u010dn\u00ed, jsou host\u00e9 vyzv\u00e1ni k zanech\u00e1n\u00ed zp\u011btn\u00e9 vazby. Pot\u00e9 Stay Evaluator vypo\u010d\u00edt\u00e1 va\u0161e v\u00fdsledky v detailech na z\u00e1klad\u011b intern\u00edch informac\u00ed, kter\u00e9 Stay Evaluator v\u00ed a extern\u00ed zp\u011btn\u00e9 vazby, kterou zanechaj\u00ed va\u0161i host\u00e9.<\/p>\n

Kdy\u017e syst\u00e9m identifikuje probl\u00e9m, budete o n\u011bm v\u011bd\u011bt a m\u016f\u017eete za\u010d\u00edt pracovat na \u0159e\u0161en\u00ed sc\u00e9n\u00e1\u0159e slab\u00e9ho \u010dl\u00e1nku ve va\u0161em podnik\u00e1n\u00ed.<\/p>\n

A co ot\u00e1zky, jsou z \u0161ablon?<\/h2>\n

Stay Evaluator V\u00e1m nikdy neposkytne \u0161ablony, m\u00edsto toho provedeme seri\u00f3zn\u00ed telefonick\u00fd rozhovor a s pomoc\u00ed skute\u010dn\u00fdch profesion\u00e1l\u016f v oblasti spokojenosti z\u00e1kazn\u00edk\u016f vytvo\u0159\u00edme ot\u00e1zky pro V\u00e1s, tak\u017ee budete m\u00edt na m\u00edru formul\u00e1\u0159 pr\u016fzkumu, kter\u00fd bude zasl\u00e1n z\u00e1kazn\u00edk\u016fm. Ka\u017ed\u00e1 firma je jin\u00e1, ale my v\u00edme, jak vytvo\u0159it dokonal\u00fd pr\u016fzkum pro va\u0161i firmu. V\u00edce ne\u017e 15 let zku\u0161enost\u00ed n\u00e1m d\u00e1v\u00e1 tuto jistotu.<\/p>\n

Jak dlouho trv\u00e1, ne\u017e m\u016f\u017eete za\u010d\u00edt s Stay Evaluator?<\/h2>\n

Stay Evaluator se nastav\u00ed pro va\u0161e podnik\u00e1n\u00ed a norm\u00e1ln\u00ed doba trv\u00e1n\u00ed je 3 t\u00fddny od rozhovoru s v\u00e1mi o va\u0161ich c\u00edlech a budouc\u00edch pl\u00e1nech spole\u010dnosti. S t\u011bmito daty pak vytvo\u0159\u00edme a nastav\u00edme pr\u016fzkum v Stay Evaluator, nastav\u00edme pot\u0159ebn\u00e1 data na pozad\u00ed a pak dostanete n\u011bkolik dn\u00ed testovac\u00edho obdob\u00ed p\u0159ed kone\u010dnou dod\u00e1vkou.<\/p>\n

Jak\u00fd je rozd\u00edl mezi pr\u016fzkumy v Stay Evaluator a pr\u016fzkumy, kter\u00e9 jsou pou\u017e\u00edv\u00e1ny na str\u00e1nk\u00e1ch jako booking.com a hotels.com?<\/h2>\n

Stay Evaluator syst\u00e9m je nastaven s ohledem na va\u0161e podnik\u00e1n\u00ed, n\u011bco, co booking.com, hotels.com a dal\u0161\u00ed rezerva\u010dn\u00ed agent weby nikdy neud\u011bl\u00e1. Maj\u00ed za c\u00edl prod\u00e1vat pro va\u0161e podnik\u00e1n\u00ed. M\u00e1me c\u00edl rozv\u00edjet va\u0161e podnik\u00e1n\u00ed a naj\u00edt nedostatky. Krom\u011b toho, va\u0161e rezerva\u010dn\u00ed agent web m\u016f\u017ee dostat z\u00e1kazn\u00edky, kte\u0159\u00ed nejsou skute\u010dn\u00e9 z\u00e1kazn\u00edky odpov\u011bd\u011bt jen pro z\u00edsk\u00e1n\u00ed sk\u00f3re. Mnoho rezerva\u010dn\u00ed agentury str\u00e1nky tak\u00e9 odkazuj\u00ed na extern\u00ed str\u00e1nky, kter\u00e9 jsou pln\u00e9 recenz\u00ed a nikdy v\u00e1m pomohou na pochopen\u00ed, jak zlep\u0161it slu\u017eby. Nebudou v\u00e1m d\u00e1t fakta, m\u00edsto toho poskytuj\u00ed pouze \u0161um, kter\u00fd bude rozost\u0159it v\u00edce va\u0161e zam\u011b\u0159en\u00ed a d\u011blat to t\u011b\u017e\u0161\u00ed vid\u011bt fakta ve va\u0161em podnik\u00e1n\u00ed.<\/p>\n

Tak\u017ee, kolik stoj\u00ed Stay Evaluator?<\/h2>\n

No, r\u00e1di v\u00e1m to \u0159ekneme, ale nejprve vypl\u0148te \u017e\u00e1dost o cenovou nab\u00eddku na konci str\u00e1nky a budeme diskutovat o tom, jak z\u00edskat co nejv\u00edce z Stay Evaluator. S t\u011bmito informacemi pak m\u016f\u017eete vid\u011bt, jak to stoj\u00ed za to pro v\u00e1s. Z na\u0161\u00ed strany V\u00e1s m\u016f\u017eeme ujistit, \u017ee ve srovn\u00e1n\u00ed se ziskem, kter\u00fd m\u016f\u017eete z\u00edskat, stoj\u00ed za to zaplatit n\u00e1m mal\u00fd poplatek.<\/p>\n","protected":false},"excerpt":{"rendered":"

P\u0159iznejme si to. Vy jako hoteli\u00e9r nem\u00e1te \u010das na vytv\u00e1\u0159en\u00ed pr\u016fzkum\u016f. Ale co kdybyste jako organizace mohli str\u00e1vit m\u00e9n\u011b ne\u017e 15 sekundy odesl\u00e1n\u00edm, p\u0159e\u010dten\u00edm a\u2026<\/p>\n","protected":false},"author":0,"featured_media":10110,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-24200","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-okategoriserade"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-1215.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/24200","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/comments?post=24200"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/24200\/revisions"}],"predecessor-version":[{"id":24201,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/24200\/revisions\/24201"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/media\/10110"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/media?parent=24200"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/categories?post=24200"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/tags?post=24200"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}