{"id":24190,"date":"2019-03-04T10:57:00","date_gmt":"2019-03-04T09:57:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=24190"},"modified":"2019-03-04T10:57:00","modified_gmt":"2019-03-04T09:57:00","slug":"food-evaluator-the-perfect-implementation-of-customer-satisfaction-surveys-in-a-restaurant","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/news\/2019\/03\/04\/food-evaluator-the-perfect-implementation-of-customer-satisfaction-surveys-in-a-restaurant\/","title":{"rendered":"Food Evaluator, dokonal\u00e1 implementace pr\u016fzkum\u016f spokojenosti z\u00e1kazn\u00edk\u016f v restauraci."},"content":{"rendered":"

Nikdo nepop\u00edr\u00e1 pozitivn\u00ed \u00fa\u010dinek a vyu\u017eit\u00ed, kter\u00e9 u\u010den\u00ed zp\u011btn\u00e9 vazby z\u00e1kazn\u00edk\u016f d\u011bl\u00e1 pro podnik\u00e1n\u00ed. Nicm\u00e9n\u011b, zorganizovat ji pravideln\u011b nebo periodicky spolu s z\u00edsk\u00e1n\u00edm uspokojiv\u00e9 m\u00edry odezvy pro spr\u00e1vn\u00e9 z\u00e1v\u011bry je v\u017edy v\u00fdzvou. Proces by m\u011bl b\u00fdt snadno pou\u017eiteln\u00fd, rychl\u00fd (vyhnout se zbyte\u010dn\u00fdm krok\u016fm) a p\u0159\u00edjemn\u00fd, jinak mu nikdo nebude v\u011bnovat sv\u016fj drahocenn\u00fd \u010das nebo poskytovat smyslupln\u00e9 odpov\u011bdi. V tomto \u010dl\u00e1nku se pod\u011bl\u00edme o n\u011bkolik \u00fasp\u011b\u0161n\u00fdch tip\u016f na po\u0159\u00e1d\u00e1n\u00ed pr\u016fzkum\u016f spokojenosti z\u00e1kazn\u00edk\u016f v restauraci, kter\u00e9 ji\u017e prok\u00e1zaly svou efektivitu.<\/p>\n

Odpov\u011b\u010f na za\u0159\u00edzen\u00ed je zp\u016fsob, jak z\u00edskat okam\u017eitou a zaru\u010denou zp\u011btnou vazbu od pr\u016fzkum\u016f spokojenosti z\u00e1kazn\u00edk\u016f.<\/h2>\n

Ka\u017ed\u00fd mana\u017eer, kter\u00fd se zab\u00fdv\u00e1 pr\u016fzkumy spokojenosti z\u00e1kazn\u00edk\u016f, v\u00ed, \u017ee 30% odpov\u011bd\u00ed je dokonal\u00fd parametr, kter\u00fd je pom\u011brn\u011b obt\u00ed\u017en\u00e9 dos\u00e1hnout. Pokud syst\u00e9m pro spr\u00e1vu restaurac\u00ed neobsahuje automatick\u00e9 \u0159e\u0161en\u00ed, vy\u017e\u00e1d\u00e1n\u00ed kontaktn\u00edch \u00fadaj\u016f z\u00e1kazn\u00edka a n\u00e1sledn\u00e9 ru\u010dn\u00ed odes\u00edl\u00e1n\u00ed a anal\u00fdza v\u00fdsledk\u016f vy\u017eaduje p\u0159\u00edli\u0161 mnoho \u00fasil\u00ed, zat\u00edmco na opl\u00e1tku p\u0159in\u00e1\u0161\u00ed jen mal\u00fd u\u017eitek. Nicm\u00e9n\u011b, v\u017edy existuje cesta ven a Point-of-zku\u0161enosti zp\u011btn\u00e9 vazby od Food Evaluator je p\u0159esn\u011b to, co l\u00e9ka\u0159 na\u0159\u00eddil.<\/p>\n

Je to snadno pou\u017eiteln\u00fd, ale efektivn\u00ed zp\u016fsob, jak shroma\u017e\u010fovat informace o z\u00e1kazn\u00edc\u00edch p\u0159\u00edmo v restauraci. Kdy\u017e n\u00e1v\u0161t\u011bvn\u00edci skon\u010d\u00ed j\u00eddlo nebo \u010dekaj\u00ed na \u00fa\u010dtenku, aby podle n\u00ed zaplatili, je vhodn\u00fd okam\u017eik zeptat se na jejich dojmy z va\u0161eho podniku. Stisknut\u00edm tla\u010d\u00edtka se na obrazovce tabletu\/smartphonu p\u0159edna\u010dte pr\u016fzkum, kter\u00fd m\u016f\u017ee b\u00fdt p\u0159ed\u00e1n n\u00e1v\u0161t\u011bvn\u00edkovi, aby z\u00edskal odpov\u011bdi na n\u011bkolik kr\u00e1tk\u00fdch ot\u00e1zek o slu\u017eb\u00e1ch, j\u00eddle a n\u00e1poj\u00edch, celkov\u00e9 atmosf\u00e9\u0159e a tak d\u00e1le. Je to skv\u011bl\u00e1 p\u0159\u00edle\u017eitost shrom\u00e1\u017edit cenn\u00e9 informace, dokud je to je\u0161t\u011b \u201ehork\u00e9\u201c. V\u00fdsledky jsou okam\u017eit\u011b analyzov\u00e1ny a zobrazeny v mana\u017eersk\u00e9m panelu.<\/p>\n

Jak prom\u011bnit shroma\u017e\u010fov\u00e1n\u00ed zp\u011btn\u00e9 vazby z\u00e1kazn\u00edk\u016f ve strategii win-win.<\/h2>\n

Je zcela z\u0159ejm\u00e9, \u017ee ne ka\u017ed\u00fd chce v\u011bnovat osobn\u00ed \u010das v restauraci pr\u016fzkum\u016fm. I kdy\u017e je v\u00e1\u0161 pr\u016fzkum kr\u00e1tk\u00fd, z\u00e1bavn\u00fd nebo dob\u0159e vypadaj\u00edc\u00ed, zodpov\u011bzen\u00ed ot\u00e1zek je v\u017edy z\u00e1kaznick\u00e1 laskavost. Dlouhodob\u00e1 praxe v\u0161ak ukazuje, \u017ee existuje dokonal\u00e9 \u0159e\u0161en\u00ed tohoto probl\u00e9mu. Pokud dok\u00e1\u017eete lidi zaujmout nebo motivovat, r\u00e1di v\u00e1m pomohou. Dejte za vypln\u011bn\u00ed dotazn\u00edku malou slevu nebo k\u00e1vu zdarma (nebo alespo\u0148 \u0161anci vyhr\u00e1t n\u011bco nav\u00edc) a nejen\u017ee z\u00edsk\u00e1te mnohem vy\u0161\u0161\u00ed odpov\u011bdi, ale tak\u00e9 drasticky zv\u00fd\u0161\u00edte pravd\u011bpodobnost, \u017ee se klient vr\u00e1t\u00ed.<\/p>\n

Objednejte si Food Evaluator a vyu\u017eijte mnoha dal\u0161\u00edch dopl\u0148kov\u00fdch funkc\u00ed.<\/h2>\n

„Odpov\u011b\u010f v za\u0159\u00edzen\u00ed“ nen\u00ed jedin\u00fd zp\u016fsob, jak z\u00edskat zp\u011btnou vazbu restaurace z\u00e1kazn\u00edk\u016f k dispozici v Food Evaluator. M\u016f\u017ee b\u00fdt tak\u00e9 implementov\u00e1n pro automatick\u00e9 zas\u00edl\u00e1n\u00ed pr\u016fzkum\u016f z\u00e1kazn\u00edk\u016fm, kte\u0159\u00ed naskenuj\u00ed ur\u010dit\u00fd QR k\u00f3d nebo nav\u0161t\u00edv\u00ed str\u00e1nku na va\u0161em webu. Rozes\u00edl\u00e1n\u00ed dotazn\u00edk\u016f m\u016f\u017ee samoz\u0159ejm\u011b prob\u00edhat i manu\u00e1ln\u011b opr\u00e1vn\u011bnou osobou. Food Evaluator Slu\u017eba tak\u00e9 zahrnuje individu\u00e1ln\u00ed vytvo\u0159en\u00ed pr\u016fzkumu odborn\u00edky na\u0161\u00ed spole\u010dnosti, nastaven\u00ed syst\u00e9mu, konfiguraci a mnoho dal\u0161\u00edho. \u00da\u010det si m\u016f\u017eete objednat na na\u0161ich webov\u00fdch str\u00e1nk\u00e1ch nebo n\u00e1s kontaktujte, abyste z\u00edskali dal\u0161\u00ed informace o platform\u011b a o tom, jak ji lze integrovat do va\u0161eho obvykl\u00e9ho pracovn\u00edho procesu.<\/p>\n","protected":false},"excerpt":{"rendered":"

Nikdo nepop\u00edr\u00e1 pozitivn\u00ed \u00fa\u010dinek a vyu\u017eit\u00ed, kter\u00e9 u\u010den\u00ed zp\u011btn\u00e9 vazby z\u00e1kazn\u00edk\u016f d\u011bl\u00e1 pro podnik\u00e1n\u00ed. Nicm\u00e9n\u011b, zorganizovat ji pravideln\u011b nebo periodicky spolu s\u2026<\/p>\n","protected":false},"author":0,"featured_media":9954,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-24190","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-okategoriserade"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-1170.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/24190","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/comments?post=24190"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/24190\/revisions"}],"predecessor-version":[{"id":24191,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/24190\/revisions\/24191"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/media\/9954"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/media?parent=24190"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/categories?post=24190"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/tags?post=24190"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}