{"id":24180,"date":"2019-02-04T14:28:00","date_gmt":"2019-02-04T13:28:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=24180"},"modified":"2019-02-04T14:28:00","modified_gmt":"2019-02-04T13:28:00","slug":"why-online-reviews-not-grow-your-business-without-internal-ongoing-customer-satisfaction-survey-are-done-internally","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/news\/2019\/02\/04\/why-online-reviews-not-grow-your-business-without-internal-ongoing-customer-satisfaction-survey-are-done-internally\/","title":{"rendered":"Pro\u010d online recenze nerozv\u00edjej\u00ed va\u0161e podnik\u00e1n\u00ed bez pr\u016fb\u011b\u017en\u00fdch intern\u00edch pr\u016fzkum\u016f spokojenosti z\u00e1kazn\u00edk\u016f."},"content":{"rendered":"<p>Jak mo\u017en\u00e1 v\u00edte, my v Clinic Evaluator (sou\u010d\u00e1st Examinare AB) pom\u00e1h\u00e1me klinik\u00e1m automatizovat pr\u016fzkumy spokojenosti a \u010dasto dost\u00e1v\u00e1me ot\u00e1zku: \u201ePro\u010d pot\u0159ebujeme intern\u00ed pr\u016fzkumy, kdy\u017e m\u00e1me XXXX srovn\u00e1vac\u00ed str\u00e1nku\u201c. No, odpov\u011b\u010f nen\u00ed tak snadn\u00e1 jako ot\u00e1zka. Ale zde jsou nejd\u016fle\u017eit\u011bj\u0161\u00ed v\u011bci, kter\u00e9 je t\u0159eba pamatovat, kdy\u017e srovn\u00e1v\u00e1te Clinic Evaluator s obchodn\u00edmi srovn\u00e1vac\u00edmi str\u00e1nkami a jin\u00fdmi str\u00e1nkami, jako je Yelp.<\/p>\n<h2>Online recenze nejsou nutn\u011b skute\u010dn\u00e9 z\u00e1kazn\u00edky.<\/h2>\n<p>No, v\u011bt\u0161ina \u0159e\u0161en\u00ed nem\u016f\u017ee zaru\u010dit, \u017ee ten, kdo vypl\u0148uje pole, je z\u00e1kazn\u00edk \/ pacient na va\u0161\u00ed klinice. Str\u00e1nky samotn\u00e9 maj\u00ed v\u011bt\u0161\u00ed z\u00e1jem o kliknut\u00ed a u\u017eivatelsk\u00fd obsah ne\u017e o to, aby dok\u00e1zaly, \u017ee maj\u00ed z\u00e1kazn\u00edky, kte\u0159\u00ed je vypln\u00ed.<\/p>\n<h2>Data nejsou strukturovan\u00e1 a nejsou spojena s t\u00edm, kdo je poskytl.<\/h2>\n<p>Data, kter\u00e1 poch\u00e1zej\u00ed ze srovn\u00e1vac\u00ed str\u00e1nky nejsou p\u0159izp\u016fsobeny tak, jak byste je interpretovat. Online recenze v\u011bt\u0161inou obsahuj\u00ed jen pole, do kter\u00e9ho n\u011bkdo n\u011bco napsal, v\u011bt\u0161inou bez jak\u00e9hokoliv skute\u010dn\u00e9ho spojen\u00ed s re\u00e1lnou n\u00e1v\u0161t\u011bvou na va\u0161\u00ed klinice. Ne\u0159\u00edk\u00e1me, \u017ee byste ho m\u011bli ignorovat, ale pokud ho budete pou\u017e\u00edvat spole\u010dn\u011b s intern\u00edmi pr\u016fzkumy spokojenosti z\u00e1kazn\u00edk\u016f, budete v\u00edt\u011bzem. Je nezodpov\u011bdn\u00e9 o\u010dek\u00e1vat, \u017ee ostatn\u00ed ud\u011blaj\u00ed va\u0161i pr\u00e1ci p\u0159i shroma\u017e\u010fov\u00e1n\u00ed a \u010dten\u00ed v\u00fdsledk\u016f (krom\u011b p\u0159\u00edpadu, kdy pou\u017eijete Clinic Evaluator, kdy to opravdu ud\u011blaj\u00ed).<\/p>\n<h2>Podepisujeme NDA (srovn\u00e1vac\u00ed str\u00e1nky ne).<\/h2>\n<p>M\u016f\u017eete si myslet, \u017ee je to z\u0159ejm\u00fd stavov\u00fd bod, ale abychom v\u00e1m mohli pomoci, pot\u0159ebujeme m\u00edt mezi v\u00e1mi a n\u00e1mi dobrou \u00farove\u0148 spolehlivosti. Proto v\u017edy podepisujeme NDA se v\u0161emi z\u00e1kazn\u00edky. Nab\u00edz\u00edme NDA a tak\u00e9 GDPR p\u0159ipraven\u00e9 dokumenty, kter\u00e9 v\u00e1m usnadn\u00ed prohl\u00e1\u0161en\u00ed, \u017ee jsme va\u0161\u00edm partnerem a m\u016f\u017eete si b\u00fdt jisti, \u017ee budeme \u201eml\u010det\u201c o tom, co v\u00edme.<\/p>\n<h2>Ot\u00e1zky vytv\u00e1\u0159\u00edme podle va\u0161ich c\u00edl\u016f a NEPOU\u017d\u00cdV\u00c1ME \u0161ablony.<\/h2>\n<p>Nakonec jsou to v\u00fdsledky, kter\u00e9 jsou nejd\u016fle\u017eit\u011bj\u0161\u00ed na cest\u011b k r\u016fstu va\u0161eho podnik\u00e1n\u00ed. Pr\u00e1ce se \u0161ablonami je jako hled\u00e1n\u00ed cesty ke zlatu bez mapy, baterky nebo dokonce bez bot. Je to jen spousta h\u00e1d\u00e1n\u00ed, kter\u00e9 za to nestoj\u00ed. M\u00edsto toho jsme seri\u00f3zn\u00ed partner, kter\u00fd nepou\u017e\u00edv\u00e1 \u0161ablony a naslouch\u00e1 tomu, co chcete ud\u011blat pro r\u016fst a jak rychle. Pom\u016f\u017eeme v\u00e1m m\u011b\u0159it data a zajist\u00edme, abyste m\u011bli pocit, \u017ee v n\u00e1s m\u00e1te dobr\u00e9ho partnera.<\/p>\n<h2>Jste p\u0159ipraveni za\u010d\u00edt?<\/h2>\n<p>Jsme p\u0159ipraveni, kdy\u017e jste p\u0159ipraveni vy. Kontaktujte n\u00e1s je\u0161t\u011b dnes nebo si zakoupte startovac\u00ed bal\u00ed\u010dek na na\u0161ich webov\u00fdch str\u00e1nk\u00e1ch. Po objedn\u00e1n\u00ed V\u00e1s budeme kontaktovat pro dohodnut\u00ed prvn\u00ed telefonick\u00e9 sch\u016fzky a m\u016f\u017eeme za\u010d\u00edt strukturovat Va\u0161e \u0159e\u0161en\u00ed tak, jak si p\u0159ejete.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Jak mo\u017en\u00e1 v\u00edte, my v Clinic Evaluator (sou\u010d\u00e1st Examinare AB) pom\u00e1h\u00e1me klinik\u00e1m automatizovat pr\u016fzkumy spokojenosti a \u010dasto dost\u00e1v\u00e1me ot\u00e1zku: \u201ePro\u010d pot\u0159ebujeme\u2026<\/p>\n","protected":false},"author":0,"featured_media":9837,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-24180","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-okategoriserade"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-1127.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/24180","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/comments?post=24180"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/24180\/revisions"}],"predecessor-version":[{"id":24181,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/24180\/revisions\/24181"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/media\/9837"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/media?parent=24180"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/categories?post=24180"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/tags?post=24180"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}