{"id":18412,"date":"2021-12-02T12:00:00","date_gmt":"2021-12-02T11:00:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=18412"},"modified":"2021-12-02T12:00:00","modified_gmt":"2021-12-02T11:00:00","slug":"jak-otzky-zahrnout-do-vaeho-zkaznickho-przkumu","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/news\/2021\/12\/02\/jak-otzky-zahrnout-do-vaeho-zkaznickho-przkumu\/","title":{"rendered":"Jak\u00e9 Ot\u00e1zky Zahrnout Do Va\u0161eho Z\u00e1kaznick\u00e9ho Pr\u016fzkumu?"},"content":{"rendered":"

Z\u00e1kazn\u00edc\u00ed se n\u00e1s \u010dasto dotazuj\u00ed, jak\u00e9 ot\u00e1zky maj\u00ed v z\u00e1kaznick\u00fdch pr\u016fzkumech pokl\u00e1dat? Nejd\u016fle\u017eit\u011bj\u0161\u00ed je si uv\u011bdomit, \u017ee hlavn\u00edm c\u00edlem Va\u0161eho Dotazov\u00e1n\u00ed, je udr\u017eet si z\u00e1kazn\u00edky a ujistit se , \u017ee jejich spokojenost s produktem p\u0159etrv\u00e1v\u00e1. Ur\u010dit\u011b nepou\u017e\u00edvejte neosobn\u00ed ot\u00e1zky typu: „Kolik v\u00e1m je let?“, „Jste mu\u017e nebo \u017eena?“. Tyto ot\u00e1zky by pouze pouk\u00e1zali na fakt, \u017ee jste nem\u011bli dostatek \u010dasu zjistit si fakta nebo importovat data do Pr\u016fzkumn\u00e9ho N\u00e1stroje. Informace obsa\u017eeny ve va\u0161em CRM syst\u00e9mu m\u016f\u017eete importovat do sv\u00e9ho \u00fa\u010dtu Examinare.\u00a0<\/p>\n

Jak\u00e9 ot\u00e1zky zahrnout do Va\u0161eho z\u00e1kaznick\u00e9ho pr\u016fzkumu?<\/h2>\n
Zapamatujte si, \u017ee nen\u00ed dobr\u00e9 zahrnovat zav\u00e1d\u011bj\u00edc\u00ed ot\u00e1zky. Obdr\u017e\u00edte nespr\u00e1vn\u00e9 informace, s nimi\u017e nebudete moci pracovat a v nejhor\u0161\u00edm p\u0159\u00edpad\u011b nelze v\u00fdsledky ani pou\u017e\u00edt. Nejlep\u0161\u00edm zp\u016fsobem, je se pt\u00e1t na jasn\u00e9 a jednoduch\u00e9 ot\u00e1zky, jako jsou:
Do jak\u00e9 m\u00edry jste s na\u0161imi slu\u017ebami spokojeni?
– Velmi spokojen
– Spokojen
– Nespokojen
– Velmi nespokojen<\/div>\n

Kdy je ta spr\u00e1vn\u00e1 chv\u00edle pro zah\u00e1jen\u00ed dotazov\u00e1n\u00ed?<\/h2>\n
Ka\u017ed\u00fd business a ka\u017ed\u00e1 slu\u017eba jsou odli\u0161n\u00e9, ale jsou tu i spole\u010dn\u00e9 znaky, jako nap\u0159\u00edklad:
– Zp\u011btn\u00e1 vazba o doru\u010den\u00ed
– Vyhodnocen\u00ed \u0159e\u0161en\u00ed technick\u00fdch probl\u00e9m\u016f
– Zkoum\u00e1n\u00ed cenov\u00e9 dostupnosti v\u00fdrobku
– \u017d\u00e1dost o doporu\u010den\u00ed
– Odpov\u011b\u010f p\u0159ed objedn\u00e1n\u00edm<\/div>\n

Po\u017e\u00e1dejte o doporu\u010den\u00ed<\/h2>\n
V\u011bt\u0161ina t\u011bchto typ\u016f dotaz\u016f je b\u011b\u017en\u011b vyu\u017e\u00edvan\u00fdch, nicm\u00e9n\u011b, pro n\u011bkter\u00e9 spole\u010dnosti je \u017e\u00e1dost o doporu\u010den\u00ed n\u011b\u010d\u00edm nov\u00fdm. V tomto p\u0159\u00edpad\u011b chceme kl\u00e1st ot\u00e1zky, jako n\u00e1sleduj\u00edc\u00ed: <\/p>\n

Doporu\u010dili byste Examinare Pr\u016fzkumn\u00fd N\u00e1stroj obchodn\u00edmu kontaktu?
– Ano absolutn\u011b!
– Mo\u017en\u00e1, kdy\u017e se ozv\u00edm, \u017ee n\u011bkdo n\u011bco podobn\u00e9ho pot\u0159ebuje.
– Ne.\u00a0<\/div>\n

Ka\u017ed\u00e1 Spole\u010dnost je jin\u00e1.<\/h2>\n
Vzhledem k tomu, \u017ee ka\u017ed\u00e1 spole\u010dnost je jin\u00e1 a m\u00e1 sv\u00e9 vlastn\u00ed p\u0159edstavy o tom, jak\u00e9 v\u00fdsledky obdr\u017e\u00ed v Pr\u016fzkumu, doporu\u010dujeme konzultaci s na\u0161imi doborn\u00edky. Pom\u016f\u017eeme V\u00e1m s tvorbou spr\u00e1vn\u00fdch ot\u00e1zek a s realizac\u00ed pr\u016fzkum\u016f uvnit\u0159 va\u0161eho Examinare \u00fa\u010dtu. Kontaktujte n\u00e1s ohledn\u011b Va\u0161eho budouc\u00edho pr\u016fzkumu z\u00e1kazn\u00edk\u016f a my v\u00e1m r\u00e1di zodpov\u00edme Va\u0161e dotazy.\u00a0<\/div>\n","protected":false},"excerpt":{"rendered":"

Z\u00e1kazn\u00edc\u00ed se n\u00e1s \u010dasto dotazuj\u00ed, jak\u00e9 ot\u00e1zky maj\u00ed v z\u00e1kaznick\u00fdch pr\u016fzkumech pokl\u00e1dat? Nejd\u016fle\u017eit\u011bj\u0161\u00ed je si uv\u011bdomit, \u017ee hlavn\u00edm c\u00edlem Va\u0161eho Dotazov\u00e1n\u00ed, je\u2026<\/p>\n","protected":false},"author":0,"featured_media":12567,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-18412","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-okategoriserade"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-1001564.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/18412","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/comments?post=18412"}],"version-history":[{"count":2,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/18412\/revisions"}],"predecessor-version":[{"id":26657,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/18412\/revisions\/26657"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/media\/12567"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/media?parent=18412"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/categories?post=18412"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/tags?post=18412"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}