{"id":13350,"date":"2016-09-01T14:00:00","date_gmt":"2016-09-01T12:00:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=13350"},"modified":"2016-09-01T14:00:00","modified_gmt":"2016-09-01T12:00:00","slug":"clinic-evaluator-odstartovn","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/news\/2016\/09\/01\/clinic-evaluator-odstartovn\/","title":{"rendered":"Clinic Evaluator odstartov\u00e1n!"},"content":{"rendered":"<p>Po d\u016fkladn\u00e9m vy\u0161et\u0159ov\u00e1n\u00ed, rozs\u00e1hl\u00fdch testech a n\u011bkolika v\u00fdvojov\u00fdch f\u00e1z\u00edch jsme kone\u010dn\u011b spustili \u0159e\u0161en\u00ed pro zp\u011btnou vazbu, kter\u00e9 je p\u0159izp\u016fsobeno speci\u00e1ln\u011b pro zdravotnick\u00fd pr\u016fmysl. Zubn\u00ed, veterin\u00e1rn\u00ed, chiropraxe, nemocnice a obecn\u00e9 kliniky mohou nyn\u00ed snadno integrovat Clinic Evaluator do sv\u00e9ho ka\u017edodenn\u00edho chodu. Jak\u00e9 probl\u00e9my \u017ee v\u00e1m vy\u0159e\u0161\u00ed?<\/p>\n<p>Jako spole\u010dnost poskytuj\u00edc\u00ed zp\u011btnou vazbu \u00fazce spolupracujeme s r\u016fzn\u011b orientovan\u00fdmi spole\u010dnostmi a \u010dasto jsou n\u00e1m p\u0159edkl\u00e1dan\u00e9 \u017e\u00e1dosti, ve kter\u00fdch se n\u00e1s mana\u017ee\u0159i ptaj\u00ed na v\u00edce personalizovan\u00fd p\u0159\u00edstup. V\u00a0tomto p\u0159\u00edpad\u011b je pot\u0159eba p\u0159esko\u010dit nepot\u0159ebn\u00e9 kroky, zohlednit pot\u0159eby konkr\u00e9tn\u00edho podnik\u00e1n\u00ed a p\u0159esto poskytnout maxim\u00e1ln\u011b kvalitativn\u00ed v\u00fdzkum a kontrolu z\u00e1kaznick\u00e9 spokojenosti.<\/p>\n<p>Na\u0161e \u00fazk\u00e1 spolupr\u00e1ce se zdravotnick\u00fdmi institucemi m\u00e1 ji\u017e dlouhou tradici. V\u0161e za\u010dalo na\u0161\u00ed \u00fa\u010dast\u00ed na projektu Sahlgrensk\u00e9 univerzitn\u00ed nemocnice, financovan\u00e9ho evropskou uni\u00ed. Konzultace s\u00a0doktory, praktick\u00fdmi l\u00e9ka\u0159i a jin\u00fdm l\u00e9ka\u0159sk\u00fdm person\u00e1lem n\u00e1m pomohly odhalit jejich p\u0159edstavy a po\u017eadavky. Nejprve jsme navrhli pracovn\u00ed prototyp pro n\u011bkolik men\u0161\u00edch soukrom\u00fdch klinik a podobn\u00e9 \u0159e\u0161en\u00ed jsme poskytli i na\u0161emu klientovi, kter\u00fd vlastn\u00ed chiropraktickou ordinaci. Jednalo se o n\u011bkolik samostatn\u00fdch \u0159e\u0161en\u00ed vyvinut\u00fdch podle po\u017eadavk\u016f z\u00e1kazn\u00edk\u016f. Pomohlo n\u00e1m to v\u0161ak izolovat spole\u010dn\u00e9 j\u00e1dro, kter\u00e9 bylo t\u00e9m\u011b\u0159 identick\u00e9 ve v\u0161ech p\u0159\u00edpadech a p\u0159id\u00e1n\u00edm r\u016fzn\u00fdch mo\u017enost\u00ed a nov\u00fdch \u010d\u00e1st\u00ed jsme kone\u010dn\u011b dosp\u011bli ke kone\u010dn\u00e9mu \u0159e\u0161en\u00ed, kter\u00e9 nyn\u00ed mohou vyu\u017e\u00edt instituce z r\u016fzn\u00fdch l\u00e9ka\u0159sk\u00fdch oblast\u00ed. Na\u0161e \u0159e\u0161en\u00ed jsme nazvali Clinic Evaluator, proto\u017ee pom\u00e1h\u00e1 hodnotit v\u00fdkon zdravotnick\u00e9 \u010dinnosti z pohledu z\u00e1kazn\u00edka.<\/p>\n<h2>Jak Clinic Evaluator funguje a komu p\u0159inese nejv\u00edce u\u017eitku?<\/h2>\n<p>Hlavn\u00edm c\u00edlem na\u0161eho Food Evaluator je dohled na spokojenost z\u00e1kazn\u00edka a kvalitu poskytovan\u00fdch slu\u017eeb. Po objedn\u00e1n\u00ed vlastn\u00edho \u00fa\u010dtu m\u016f\u017ee b\u00fdt n\u00e1sledn\u00fd proces rozd\u011blen a 4 hlavn\u00ed f\u00e1ze:<br \/><strong>1) Spoj\u00edme se s\u00a0v\u00e1mi a domluv\u00edme v\u00e1m Skype\/Google Hangouts sezen\u00ed s\u00a0jedn\u00edm z\u00a0na\u0161ich poradc\u016f pro pr\u016fzkumy.<\/strong> Ud\u011bl\u00e1 si obr\u00e1zek o va\u0161\u00ed situaci, prodiskutuje s\u00a0v\u00e1mi va\u0161e pot\u0159eby a pot\u00e9 za\u010dne vyv\u00edjet optim\u00e1ln\u00ed dotazn\u00edk pro v\u00e1\u0161 specifick\u00fd p\u0159\u00edpad. Po va\u0161em schv\u00e1len\u00ed m\u016f\u017eete dotazn\u00edk nechat p\u0159elo\u017eit do po\u017eadovan\u00e9ho jazyka.<br \/><strong>2) <strong>Z\u00edsk\u00e1te p\u0159\u00edstup k\u00a0syst\u00e9mu Clinic Evaluator<\/strong><\/strong> kam m\u016f\u017eete vstoupit a zadat praktick\u00e9 l\u00e9ka\u0159e z\u00a0va\u0161\u00ed kliniky (pokud je to pot\u0159eba) a up\u0159esnit jak\u00e9 \u00fadaje budou uvedeny v p\u0159ij\u00edmac\u00edm formul\u00e1\u0159i (jak\u00e9 informace chcete, aby va\u0161i pracovn\u00edci o pacientovi zadali).<br \/><strong>3) Rozhodnete o tom, zda maj\u00ed pacienti obdr\u017eet pozv\u00e1nku k\u00a0vypln\u011bn\u00ed dotazn\u00edku emailem nebo ho vypln\u00ed p\u0159\u00edmo na klinik\u00e1ch na tabletu nebo zda nech\u00e1te pacienta vybrat.<\/strong><br \/>A to je opravdu v\u0161e! Zp\u011btnou vazbu od va\u0161ich pacient\u016f m\u016f\u017eete za\u010d\u00edt shroma\u017e\u010fovat ihned. V\u00fdsledky budou pr\u016fb\u011b\u017en\u011b analyzov\u00e1ny a zobrazov\u00e1ny ve va\u0161em Clinic Evaluator v\u00a0re\u00e1ln\u00e9m \u010dase, spolu se sk\u00f3re spokojenosti pacienta.<\/p>\n<p>Jsme nesm\u00edrn\u011b r\u00e1di, \u017ee ka\u017ed\u00e1 klinika nebo zdravotnick\u00e9 za\u0159\u00edzen\u00ed mohou nyn\u00ed integrovat n\u00e1\u0161 Clinic Evaluator do sv\u00e9ho b\u011b\u017en\u00e9ho pracovn\u00edho procesu s\u00a0vynalo\u017een\u00edm minim\u00e1ln\u00edho \u00fasil\u00ed i finan\u010dn\u00ed investice. V\u011bnovali jsme pozornost koment\u00e1\u0159\u016fm a p\u0159\u00e1n\u00ed pacient\u016f, a proto nyn\u00ed m\u016f\u017eete naj\u00edt zp\u016fsob, jak je u\u010dinit spokojen\u011bj\u0161\u00edmi a loaj\u00e1ln\u00edmi a jak p\u0159il\u00e1kat do va\u0161eho podnik\u00e1n\u00ed je\u0161t\u011b v\u00edce klient\u016f.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Po d\u016fkladn\u00e9m vy\u0161et\u0159ov\u00e1n\u00ed, rozs\u00e1hl\u00fdch testech a n\u011bkolika v\u00fdvojov\u00fdch f\u00e1z\u00edch jsme kone\u010dn\u011b spustili \u0159e\u0161en\u00ed pro zp\u011btnou vazbu, kter\u00e9 je p\u0159izp\u016fsobeno speci\u00e1ln\u011b pro\u2026<\/p>\n","protected":false},"author":0,"featured_media":8316,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-13350","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-okategoriserade"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-279.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/13350","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/comments?post=13350"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/13350\/revisions"}],"predecessor-version":[{"id":13351,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/13350\/revisions\/13351"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/media\/8316"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/media?parent=13350"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/categories?post=13350"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/tags?post=13350"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}