{"id":13348,"date":"2016-07-02T12:00:00","date_gmt":"2016-07-02T10:00:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=13348"},"modified":"2016-07-02T12:00:00","modified_gmt":"2016-07-02T10:00:00","slug":"seznamte-se-s-stay-evaluator-perfektnm-eenm-pro-zskn-zptn-vazby-pro-hotelov-podnikn","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/news\/2016\/07\/02\/seznamte-se-s-stay-evaluator-perfektnm-eenm-pro-zskn-zptn-vazby-pro-hotelov-podnikn\/","title":{"rendered":"Seznamte se s Stay Evaluator, perfektn\u00edm \u0159e\u0161en\u00edm pro z\u00edsk\u00e1n\u00ed zp\u011btn\u00e9 vazby pro hotelov\u00e9 podnik\u00e1n\u00ed."},"content":{"rendered":"

Examinare ka\u017ed\u00fdm rokem roste. V\u00a0posledn\u00ed dob\u011b se na n\u00e1s za\u010dali obracet mana\u017ee\u0159i hotel\u016f. Nepot\u0159ebuj\u00ed standardn\u00ed pr\u016fzkumn\u00fd n\u00e1stroj, ale \u0159e\u0161en\u00ed s\u00a0v\u011bt\u0161\u00ed orientac\u00ed na jejich odv\u011btv\u00ed, kter\u00e9 by automatizovalo kontrolu spokojenosti n\u00e1v\u0161t\u011bvn\u00edk\u016f a z\u00e1rove\u0148 poskytlo dal\u0161\u00ed p\u0159\u00edle\u017eitosti k\u00a0roz\u0161\u00ed\u0159en\u00ed jejich podnik\u00e1n\u00ed. D\u00edky t\u00e9to spolupr\u00e1ce s\u00a0hotelov\u00fdmi mana\u017eery se nakonec zrodil Stay Evaluator.<\/p>\n

Jak\u00e9 jsou hlavn\u00ed po\u017eadavky, kter\u00e9 od n\u00e1s mana\u017ee\u0159i hotel\u016f \u017e\u00e1dali?<\/h2>\n

1. N\u00e1stroj mus\u00ed pracovat p\u0159edev\u0161\u00edm automaticky a s\u00a0co nejmen\u0161\u00edm zapojen\u00edm person\u00e1lu.<\/strong>
Pokud by n\u00e1stroj pot\u0159eboval hodn\u011b \u010dasu, aby se v\u0161e nau\u010dil, implementoval, integroval se do pracovn\u00edho procesu a tak\u00e9 odhalil proces interakce mezi hotelov\u00fdm person\u00e1lem a z\u00e1kazn\u00edkem, p\u0159eva\u017eovali by jeho v\u00fdhody nad vynalo\u017een\u00fdm \u00fasil\u00edm a potencion\u00e1ln\u00ed ztr\u00e1tou pen\u011bz? Samoz\u0159ejm\u011b, \u017ee ne. Z\u00a0tohoto d\u016fvodu jsme vyvinuli Stay Evaluator stoj\u00edc\u00ed na principu „Set-and-Forget“. V\u0161e je nastaveno t\u00e9m\u011b\u0159 okam\u017eit\u011b a vypln\u011bn\u00ed checkout formul\u00e1\u0159e na hotelov\u00e9 recepci nezabere v\u00edce jak 20 sekund.<\/p>\n

2. Shrom\u00e1\u017ed\u011bn\u00e9 \u00fadaje mus\u00ed b\u00fdt k\u00a0dispozici okam\u017eit\u011b a statistiky by m\u011bly b\u00fdt snadno filtrovateln\u00e9 podle data, \u010dasu, hotelov\u00e9ho person\u00e1lu a druhu n\u00e1v\u0161t\u011bvn\u00edka.<\/strong>
Cel\u00fd proces z\u00edsk\u00e1n\u00ed zp\u011btn\u00e9 vazby by nem\u011bl smysl, pokud byste n\u00e1sledn\u011b nasb\u00edran\u00e1 spr\u00e1vn\u011b nezanalyzovali a d\u00e1le s\u00a0nimi nepracovali. Do report\u016f na\u0161eho Stay Evaluator jsme implementovali roz\u0161\u00ed\u0159enou funkci filtrov\u00e1n\u00ed. D\u00e1le, pro snadn\u00e9 pochopen\u00ed toho, co se d\u011bje, jsme p\u0159idali standardn\u00ed index zvan\u00fd ISZ (Index Spokojenosti Z\u00e1kazn\u00edka), kter\u00fd se pro ka\u017edou sekci zvl\u00e1\u0161\u0165 a tak\u00e9 ukazuje celkovou Spokojenost N\u00e1v\u0161t\u011bvn\u00edk\u016f. To nejlep\u0161\u00ed, co m\u016f\u017eete ud\u011blat pro to, abyste vylep\u0161ili pobyt va\u0161ich host\u016f a nespokojen\u00e9 z\u00e1kazn\u00edky prom\u011bnily ve st\u00e1l\u00e9 je: dohled nad person\u00e1lem, identifikace probl\u00e9mov\u00fdch oblast\u00ed a okam\u017eit\u00e9 \u0159e\u0161en\u00ed vznikl\u00fdch probl\u00e9m\u016f.<\/p>\n

3. Po\u017eadovan\u00fd n\u00e1stroj by m\u011bl obsahovat n\u011bkolik jazykov\u00fdch verz\u00ed dotazn\u00edk\u016f, zejm\u00e9na pro hosty z\u00a0jin\u00fdch zem\u00ed a s\u00a0mo\u017enost\u00ed jejich snadn\u00e9ho p\u0159ep\u00edn\u00e1n\u00ed.<\/strong>
Ned\u00e1 se p\u0159edv\u00eddat, kter\u00e9ho hosta v\u00e1\u0161 hotel p\u0159il\u00e1k\u00e1 p\u0159\u00ed\u0161t\u011b a jak\u00e9 bude m\u00edt po\u017eadavky. Ale pro\u010d se nepokusit porozum\u011bt tomu, co lid\u00e9 z\u00a0jin\u00fdch zem\u00ed pova\u017euj\u00ed za nevhodn\u00e9 a co je pro n\u011b naopak nutnost\u00ed? Nic nem\u016f\u017eete pokazit t\u00edm, \u017ee se budete o sv\u00e9 z\u00e1kazn\u00edky zaj\u00edmat a nav\u00edc v\u00a0jejich rodn\u00e9m jazyce. Abychom v\u00e1m tento \u00fakol usnadnili, p\u0159idali jsme do Stay Evaluator jednoduchou mo\u017enost p\u0159ep\u00edn\u00e1n\u00ed mezi jazyky. Nyn\u00ed u\u017e je na v\u00e1s, jak nalo\u017e\u00edte se zp\u011btnou vazbou od va\u0161ich host\u016f. Pracovn\u00edci z Stay Evaluator v\u00e1m tak\u00e9 r\u00e1di pomohou s\u00a0p\u0159ekladem va\u0161eho dotazn\u00edku do v\u0161ech jazyk\u016f sv\u011bta.<\/p>\n

4. Rozpo\u010det hotelu ur\u010den\u00fd pro zji\u0161t\u011bn\u00ed spokojenosti z\u00e1kazn\u00edk\u016f je v\u011bt\u0161in\u011b p\u0159\u00edpad\u016f velmi limitovan\u00fd, a proto mus\u00ed b\u00fdt n\u00e1stroj finan\u010dn\u011b dostupn\u00fd.<\/strong>
Jedin\u00e1 v\u011bc, se\u00a0kterou bychom kompromisovat rozhodn\u011b necht\u011bli, je kvalita. P\u0159i \u010detn\u00fdch jedn\u00e1n\u00ed s\u00a0mana\u017eery hotel\u016f jsme do\u0161li <\/strong>k\u00a0rozumn\u00e9mu rozhodnut\u00ed. M\u011bs\u00ed\u010dn\u00ed cena za pou\u017e\u00edv\u00e1n\u00ed na\u0161eho Stay Evaluator se bude rovnat cen\u011b pobytu ve dvou rozpo\u010dtov\u00fdch pokoj\u00edch. Co \u0159\u00edk\u00e1te na tuhle cenovou dostupnost v\u00a0kombinaci s\u00a0proslulou \u0160v\u00e9dskou kvalitou?<\/p>\n

Sv\u011bt pohostinstv\u00ed se neust\u00e1le prom\u011b\u0148uje a od mana\u017eare\u016f hotel\u016f vy\u017eaduje st\u00e1le v\u011bt\u0161\u00ed aktivitu. N\u00edzkon\u00e1kladov\u00e9 ubytovny, slu\u017eby jako je Airbnb nebo Booking, a dal\u0161\u00ed proslul\u00e9 celosv\u011btov\u00e9 s\u00edt\u011b \u2013 konkurence je obrovsk\u00e1. Domn\u00edv\u00e1me se, \u017ee nejlep\u0161\u00ed v\u011bc, kterou m\u016f\u017eete za t\u011bchto okolnost\u00ed ud\u011blat, je sna\u017eit se sv\u00e9 z\u00e1kazn\u00edky uspokojit, naplnit jejich o\u010dek\u00e1v\u00e1n\u00ed a vyhov\u011bt jejich pot\u0159eb\u00e1m. Z\u00e1rove\u0148 samoz\u0159ejm\u011b v\u010das re\u0161it p\u0159\u00edpadn\u00e9 probl\u00e9my a nedorozum\u011bn\u00ed. N\u00e1\u0161 Stay Evaluator je snadno ovladateln\u00fd a realizovateln\u00fd n\u00e1stroj, kter\u00fd je z\u00e1rove\u0148 velmi v\u00fdkonn\u00fd a p\u0159edevs\u00edm vhodn\u00fd pro hotely v\u0161ech velikost\u00ed. Chcete garanci r\u016fstu ISZ? N\u00e1\u0161 Stay Evaluator v\u00e1m ji zaru\u010d\u00ed. Sta\u0148te se jedn\u00edm z\u00a0hotel\u016f, kter\u00e9 n\u00e1\u0161e \u0159e\u0161en\u00ed pro z\u00edsk\u00e1n\u00ed zp\u011btn\u00e9 vazby vyzkou\u0161ely a okam\u017eit\u011b si ho zamilovaly!<\/p>\n","protected":false},"excerpt":{"rendered":"

Examinare ka\u017ed\u00fdm rokem roste. V posledn\u00ed dob\u011b se na n\u00e1s za\u010dali obracet mana\u017ee\u0159i hotel\u016f. Nepot\u0159ebuj\u00ed standardn\u00ed pr\u016fzkumn\u00fd n\u00e1stroj, ale \u0159e\u0161en\u00ed s v\u011bt\u0161\u00ed orientac\u00ed\u2026<\/p>\n","protected":false},"author":0,"featured_media":8472,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-13348","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-okategoriserade"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-278.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/13348","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/comments?post=13348"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/13348\/revisions"}],"predecessor-version":[{"id":13349,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/13348\/revisions\/13349"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/media\/8472"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/media?parent=13348"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/categories?post=13348"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/tags?post=13348"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}