{"id":13280,"date":"2013-10-16T18:45:00","date_gmt":"2013-10-16T16:45:00","guid":{"rendered":"https:\/\/examinare.ecommerce.theonlykroon.com\/?p=13280"},"modified":"2013-10-16T18:45:00","modified_gmt":"2013-10-16T16:45:00","slug":"zrealizujte-examinare-przkum-spokojenosti-zkaznk-pro-aerolinky","status":"publish","type":"post","link":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/news\/2013\/10\/16\/zrealizujte-examinare-przkum-spokojenosti-zkaznk-pro-aerolinky\/","title":{"rendered":"Zrealizujte Examinare Pr\u016fzkum Spokojenosti Z\u00e1kazn\u00edk\u016f pro Aerolinky."},"content":{"rendered":"

S na\u0161\u00ed nab\u00eddkou pr\u016fzkumu spokojenosti z\u00e1kazn\u00edk\u016f pro leteck\u00e9 spole\u010dnosti u\u017e nemus\u00edte v\u00e1hat. Pokud nem\u00e1te dostatek \u010dasu, m\u016f\u017eeme v\u00e1s prov\u00e9st cel\u00fdm procesem. Leteck\u00e9 spole\u010dnosti se st\u00e1vaj\u00ed st\u00e1le v\u00edce a v\u00edce konkurenceschopn\u00e9. Kdy\u017e si z\u00e1kazn\u00edk rezervuje sv\u016fj let, pak zcela jist\u011b budou volit podle toho, co je pro n\u011b nejd\u016fle\u017eit\u011bj\u0161\u00ed.<\/p>\n

Ne\u017e s\u00a0tvorbou pr\u016fzkum spokojenosti z\u00e1kazn\u00edk\u016f pro leteck\u00e9 spole\u010dnosti za\u010dnete, pod\u00edvejte se na samotnou firmu a napl\u00e1nujte si cel\u00fd proces. Kdo je va\u0161\u00ed hlavn\u00ed z\u00e1kaznickou skupinou? Je to spole\u010dnost nab\u00edzej\u00edc\u00ed business nebo spot\u0159ebitelsk\u00e9 slu\u017eby? Pokud se zam\u011b\u0159ujete p\u0159edev\u0161\u00edm na spot\u0159ebitele, mus\u00edte skute\u010dn\u011b zahrnout propagaci pro v\u0161echny va\u0161e z\u00e1kazn\u00edky. T\u00edmto zp\u016fsobem z\u00edsk\u00e1te v\u011bt\u0161\u00ed mno\u017estv\u00ed rezervac\u00ed na va\u0161e lety, stejn\u011b jako dal\u0161\u00ed informace o tom, co si z\u00e1kazn\u00edci mysl\u00ed o va\u0161\u00ed Leteck\u00e9 spole\u010dnosti.<\/p>\n

Pl\u00e1nov\u00e1n\u00ed.<\/h2>\n

P\u0159i pl\u00e1nov\u00e1n\u00ed va\u0161eho pr\u016fzkumu z\u00e1kazn\u00edk\u016f leteck\u00e9 spole\u010dnosti aplikujte jasn\u00e9 ot\u00e1zky a ujist\u011bte se, \u017ee z\u00e1kazn\u00edky nebudete ob\u00edrat o jejich \u010das. Tak\u00e9 pot\u0159ebujete m\u00edt k dispozici pr\u016fzkumn\u00fd n\u00e1stroj, kter\u00fd funguje dob\u0159e na mobiln\u00edch za\u0159\u00edzen\u00edch, aby z\u00e1kazn\u00edci mohli dotazn\u00edky otev\u0159\u00edt b\u011bhem letu. (pokud maj\u00ed va\u0161e lety Wi-Fi) nebo p\u0159\u00edmo p\u0159i vyzved\u00e1v\u00e1n\u00ed zavazadel. Pokud se zam\u011b\u0159ujete p\u0159edev\u0161\u00edm na business firmy, pak by mohlo b\u00fdt dobr\u00fdm n\u00e1padem darovat n\u011bjak\u00e9 m\u00edle jako pod\u011bkov\u00e1n\u00ed z\u00e1kazn\u00edk\u016fm, \u017ee si ud\u011blali \u010das a odpov\u011bd\u011bli na v\u00e1\u0161 pr\u016fzkum.<\/p>\n

Ot\u00e1zky pro Pr\u016fzkum Spokojenosti Z\u00e1kazn\u00edk\u016f Aerolinek.<\/h2>\n

Nyn\u00ed p\u0159ejdeme k\u00a0vytvo\u0159en\u00ed samotn\u00e9ho Pr\u016fzkumu Spokojenosti Z\u00e1kazn\u00edk\u016f Aerolinek. M\u00e1te na v\u00fdb\u011br ze dvou zp\u016fsob\u016f, jak to ud\u011blat. Prvn\u00ed zp\u016fsob je vytvo\u0159en\u00ed dotazn\u00edku v\u00a0pap\u00edrov\u00e9 podob\u011b a druh\u00fd zp\u016fsob je pou\u017eit\u00ed pr\u016fzkumn\u00e9ho n\u00e1stroje a vytvo\u0159en\u00ed dotazn\u00edku v\u00a0digit\u00e1ln\u00ed podob\u011b. Pokud zvol\u00edte druh\u00fd zp\u016fsob, v\u00a0Examinare v\u00e1m r\u00e1di pom\u016f\u017eeme s\u00a0vytvo\u0159en\u00edm pr\u016fzkumn\u00fdch ot\u00e1zek a n\u00e1slednou anal\u00fdzou nasb\u00edran\u00fdch v\u00fdsledk\u016f v\u00a0r\u00e1mci jednoho z\u00a0na\u0161ich projekt\u016f. M\u00e1me dlouholet\u00e9 zku\u0161enosti s\u00a0pr\u016fzkumy a zrealizovali jsme ji\u017e velk\u00e9 mno\u017estv\u00ed projekt\u016f, jako je tento.<\/p>\n

Pokud pro sv\u016fj Pr\u016fzkum Spokojenosti Z\u00e1kazn\u00edk\u016f<\/a> pro leteck\u00e9 spole\u010dnosti zvol\u00edte pap\u00edrovou podobu, zahr\u0148te ot\u00e1zky, kter\u00e9 jsou jasn\u00e9 a jednoduch\u00e9 k\u00a0zodpov\u011bzen\u00ed. Ot\u00e1zky typu nap\u0159\u00edklad: \u201cByli jste s\u00a0na\u0161\u00edm letem spokojeni?\u201d a \u201cM\u011bli jste n\u011bjak\u00fd probl\u00e9m p\u0159i odbavov\u00e1n\u00ed zavazadel?\u201d. Nej\u010dast\u011bj\u0161\u00ed chybou je p\u0159ehlcen\u00ed dotazn\u00edk\u016f ot\u00e1zkami, co\u017e z\u00e1kazn\u00edky irituje a necht\u011bj\u00ed dotazn\u00edk vyplnit. Dal\u0161\u00ed zn\u00e1mou chybou je \u017e\u00e1dat respondenty o poskytnut\u00ed odpov\u011bd\u00ed prost\u0159ednictv\u00edm va\u0161eho e-mailu. U\u017e se v\u00e1m n\u011bkdy stalo, \u017ee se vr\u00e1t\u00edte dom\u016f z\u00a0dalek\u00e9 cesty a to jedin\u00e9 na va\u0161\u00ed mysli je to, \u017ee nesm\u00edte zapomenout vyplnit Pr\u016fzkum Spokojenosti Z\u00e1kazn\u00edk\u016f pro Aerolinky a odeslat v\u00fdsledky? Asi se v\u00e1m to moc \u010dasto nest\u00e1v\u00e1, ale nebojte se, nejste v\u00a0tom sami.<\/p>\n

V\u00fdhody Examinare Pr\u016fzkumn\u00e9ho N\u00e1stroje.<\/h2>\n

Hlavn\u00ed v\u00fdhodou spole\u010dnost\u00ed, zejm\u00e9na potom leteck\u00fdch je, \u017ee pokud si z\u00e1kazn\u00edk zabookuje let a odbav\u00ed se, Examinare Pr\u016fzkumn\u00fd n\u00e1stroj synchronizuje informace z va\u0161\u00ed Datab\u00e1ze a vytvo\u0159\u00ed dotazn\u00edk, zat\u00edmco jsou va\u0161i cestuj\u00edc\u00ed na palub\u011b letadla<\/a>. Po jejich p\u0159ist\u00e1n\u00ed obdr\u017e\u00ed SMS nebo E-mail (zale\u017e\u00ed na tom, co kdo r\u00e1d vyu\u017e\u00edv\u00e1) a odpov\u00ed, a\u017e budou m\u00edt \u010das. Z\u00e1kazn\u00edci, kte\u0159\u00ed jsou nadm\u011brn\u011b spokojeni nebo naopak absolutn\u011b nespokojeni obvykle reaguj\u00ed ihned. Pokud p\u0159isl\u00edb\u00edte odm\u011bnu v\u0161em, kte\u0159\u00ed se pr\u016fzkumu z\u00fa\u010dastn\u00ed, dos\u00e1hnete v\u00edce ne\u017e 30% \u00fa\u010dasti.<\/p>\n

Za\u010dn\u011bte s\u00a0Pr\u016fzkumem Spokojenosti Z\u00e1kazn\u00edk\u016f va\u0161\u00ed Leteck\u00e9 spole\u010dnosti je\u0161t\u011b dnes. Kontaktujte Examinare a my v\u00e1m pom\u016f\u017eeme s Napl\u00e1nov\u00e1n\u00edm, Proveden\u00edm, Anal\u00fdzou v\u00fdsledk\u016f a porad\u00edme v\u00e1m, jak pracovat se Z\u00e1kaznick\u00fdmi Zvyklostmi a N\u00e1zory<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

S na\u0161\u00ed nab\u00eddkou pr\u016fzkumu spokojenosti z\u00e1kazn\u00edk\u016f pro leteck\u00e9 spole\u010dnosti u\u017e nemus\u00edte v\u00e1hat. Pokud nem\u00e1te dostatek \u010dasu, m\u016f\u017eeme v\u00e1s prov\u00e9st cel\u00fdm procesem.\u2026<\/p>\n","protected":false},"author":0,"featured_media":6912,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-13280","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-okategoriserade"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/examinare.ecommerce.theonlykroon.com\/wp-content\/uploads\/sites\/5\/2026\/10\/news-35.webp","_links":{"self":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/13280","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/comments?post=13280"}],"version-history":[{"count":1,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/13280\/revisions"}],"predecessor-version":[{"id":13281,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/posts\/13280\/revisions\/13281"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/media\/6912"}],"wp:attachment":[{"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/media?parent=13280"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/categories?post=13280"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/examinare.ecommerce.theonlykroon.com\/cs\/wp-json\/wp\/v2\/tags?post=13280"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}